Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 16

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
186 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

186 Reviews

Write a Review

186 Reviews of Brianna Worthington

February 21, 2023

Dealership Rating
Employee Rating

This was a very good but routine visit. Work was done efficiently. Love the dealership. More

by ccroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Feb 21, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

February 19, 2023

Dealership Rating
Employee Rating

Woman service writer was very friendly and thorough, but would have been nice to have her initiate updates regarding completion progress. More

by homecrafter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 17, 2023

Dealership Rating
Employee Rating

The personnel has always be courteous and knowledgeable about car repairs I have had done. More

by lspakulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Ken Ganley Ford Norton responded

Thank you for your very kind review. Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Feb 20, 2023

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2023

Dealership Rating
Employee Rating

Service dept. Is really good. They are a dealership that does not throw parts on a vehicle hoping to fix a problem .they really take pride in what they do if it's More

by Escaoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Mike Hartley

Feb 16, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

Dealership Rating
Employee Rating

Have only been once, since I'm fairly new to Ford, but everyone seemed really kind and helpful! Thanks for your help with everything!! More

by hermanl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Feb 05, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 06, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2023

Dealership Rating
Employee Rating

Impeccable service! ! All staff members were courteous and pleasant!! Our experience was absolutely carefree!! We would highly recommend Ken Ganley Ford to our friends More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 30, 2023

Ken Ganley Ford Norton responded

Jen, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

Jan 31, 2023

Ken Ganley Ford Norton responded

Hi Jen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 21, 2023

Dealership Rating
Employee Rating

Service writer Brianna was great! Explained that goofy emergency brake sequence to me. I think🤔 More

by Barbkindig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

Dealership Rating
Employee Rating

The hours charged for the service was more than what was recommended online when looking at to replacing the parts that they did also was upset with the additional charge to hook it up to the computer. Ever More

by Careyhanni63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We are sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly to discuss your concerns, we're always happy to help!

Jan 10, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

...
16
...

Dealership Inventory (184 Vehicles)

new 2026 Ford Explorer car, priced at $50,893
2026 Ford Explorer
new
Marsh Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $48,033
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $45,728
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2017 Buick Encore car, priced at $10,443
2017 Buick Encore
used
River Rock Metallic exterior
Automatic
Front-wheel Drive
used 2023 Ford Bronco Sport car, priced at $23,336
2023 Ford Bronco Sport
used
Alto Blue Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Jeep Renegade car, priced at $18,635
2021 Jeep Renegade
used
Black Clearcoat exterior
Automatic
Four-wheel Drive