Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Brianna Worthington

Overview Reviews (194) Inventory (192)

Contact Me

View All Employees

< View All Employees

Brianna Worthington

Brianna Worthington | Page 16

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me

5.0

194 Reviews

Overview Reviews (194) Inventory (192)

Dealership Experience

5 yrs, 5 mos

5.0

194 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Brianna Worthington

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

194 Reviews of Brianna Worthington

March 15, 2023

Dealership Rating

Employee Rating

When I walked in I was greeted imeatedly from a very friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looki friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looking at vehicles that peeked my interest. I will definitely stop back soon. More

by mtpsparks

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley, Sean Pangburn, Sean Pangburn

Mar 16, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 17, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comment to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2023

Dealership Rating

Employee Rating

Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More

by Pjblues2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley

Mar 11, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2023

Dealership Rating

Employee Rating

Pleasant representative and easy in and out. Close location from my home and they had convenient hours for drop off and pick up. Close location from my home and they had convenient hours for drop off and pick up. More

by Jecmac1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 09, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2023

Dealership Rating

Employee Rating

Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More

by Rob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley

Mar 09, 2023 -

Ken Ganley Ford Norton responded

March 05, 2023

Dealership Rating

Employee Rating

It was okay but expensive for a they wanted $100 to fix my radio radio my radio radio More

by Shawn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley

Mar 06, 2023 -

Ken Ganley Ford Norton responded

Shawn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2023

Dealership Rating

Employee Rating

Always excellent service . Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles. More

by Missylea

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath

Mar 05, 2023 -

Ken Ganley Ford Norton responded

Missy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 03, 2023

Dealership Rating

Employee Rating

Got our car in quickly and got it back two days later all completed. Happy the part was available and service desk kept us updated on the progress. completed. Happy the part was available and service desk kept us updated on the progress. More

by steve_dort

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 03, 2023 -

Ken Ganley Ford Norton responded

Steve, Thank you so much for your excellent review! We are so glad that Brianna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

Dealership Rating

Employee Rating

My service advisor was awesome. She came out and kept me updated on everything as it was happening and expedited everything efficiently. Thanks Ganley She’s a keeper She came out and kept me updated on everything as it was happening and expedited everything efficiently. Thanks Ganley She’s a keeper More

by mik2me

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 02, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Dealership Rating

Employee Rating

This was a very good but routine visit. Work was done efficiently. Love the dealership. Work was done efficiently. Love the dealership. More

by ccroley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Feb 21, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

February 19, 2023

Dealership Rating

Employee Rating

Woman service writer was very friendly and thorough, but would have been nice to have her initiate updates regarding completion progress. would have been nice to have her initiate updates regarding completion progress. More

by homecrafter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 20, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

Dealership Inventory (192 Vehicles)

2026 Ford F-150 | new

$59,833

2026 Ford F-150

new

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$59,833

View Vehicle Details

View Details

2026 Ford Bronco | new

$59,698

2026 Ford Bronco

new

Avalanche Gray exterior

Automatic

Four-wheel Drive

$59,698

View Vehicle Details

View Details

2026 Ford Ranger | new

$42,613

2026 Ford Ranger

new

Oxford White exterior

Automatic

Four-wheel Drive

$42,613

View Vehicle Details

View Details

2026 Ford Transit-250 | new

$57,968

2026 Ford Transit-250

new

Oxford White exterior

Automatic

Rear-wheel Drive

$57,968

View Vehicle Details

View Details

2020 Ford EcoSport | used

$11,964

2020 Ford EcoSport

used

Shadow Black exterior

Automatic

Four-wheel Drive

$11,964

View Vehicle Details

View Details

2024 Ford F-150 | used

$40,213

2024 Ford F-150

used

Iconic Silver Metallic exterior

Automatic

Four-wheel Drive

$40,213

View Vehicle Details

View Details

View All Inventory