Bret Hines
Bret Hines at Rallye BMW
Refer Me

Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.8
650 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

650 Reviews

Write a Review

650 Reviews of Bret Hines

April 20, 2025

Dealership Rating
Employee Rating

Bret was courteous and kept me informed of the service needed. Efficient and prompt. Service was completed in a timely manner. Answered all of my questions. More

by Kenny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Rallye BMW responded

Kenny, we're delighted to hear that Bret provided you with efficient and informative service at Rallye BMW. Thank you for sharing your experience!

April 11, 2025

Dealership Rating
Employee Rating

Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!

April 11, 2025

Dealership Rating
Employee Rating

Not worth getting a car here because the service department is the worst. Don’t support Rallye. More

by OllieTheAussie
Recommend Dealer
No

Other Employees Tagged: Chris Blanco

Apr 12, 2025

Rallye BMW responded

We're known for our five-star service and I regret that we didn't live up to that standard here. I'd like to investigate your feedback further. I am going to search for your contact information, but in the meantime, would you please reach out to me when time allows? Thank you, Chris Blanco - Service Manager - 516-833-4862

April 08, 2025

Dealership Rating
Employee Rating

They have great service and are always helpful. The staff is also friendly and knowledgeable. More

by JDARREN2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo

Apr 09, 2025

Rallye BMW responded

We are grateful for your review. Thank you from all of us at Rallye BMW!

April 04, 2025

Dealership Rating
Employee Rating

Late last year I purchased a 3 series sedan in large part to transport my elderly mother who needs a car that is low to the ground as she struggles to get in and out of the car. Recently, my mother fell and More

by WPOWERS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Carrozzo

Apr 07, 2025

Rallye BMW responded

We're so glad to hear that Chris and Bret were able to assist you promptly during such a critical time. At Rallye BMW, we strive to provide exceptional service when it matters most. Thank you for your continued trust in us, and we're relieved your mother is doing well!

March 22, 2025

Dealership Rating
Employee Rating

This is the best dealership i have ever used , would recommend them to all my friends .. More

by MARTINJOD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Rallye BMW responded

We love to hear it! Thank you for recommending Rallye BMW to your friends. Safe travels!

March 21, 2025

Dealership Rating
Employee Rating

Great service and job so quick to get us in with issues. They followed up quickly and efficiently More

by brian.demontreux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Rallye BMW responded

We love seeing 5-star reviews here at Rallye BMW. Thanks, Brian!

March 13, 2025

Dealership Rating
Employee Rating

Excellent service very accommodating and knowledgeable. Thorough explanation of the entire process. Easy to communicate with More

by PILARVISCONTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Rallye BMW responded

We're delighted to hear that you had an excellent experience with our team at Rallye BMW! Providing accommodating and knowledgeable service is what we strive for. Thank you for the kind words!

March 10, 2025

Dealership Rating
Employee Rating

Rallye provides great service. The turn around time and delivery was really quick and easy. More

by MSMITH9143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Mar 10, 2025

Rallye BMW responded

We couldn't ask for a better review of Rallye BMW. Thanks so much!

March 07, 2025

Dealership Rating
Employee Rating

Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. More

by danweiss48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Rallye BMW responded

We're delighted to hear that our technicians provided you with efficient and friendly service at Rallye BMW. We look forward to welcoming you back for your next visit!

1
...

Dealership Inventory (267 Vehicles)

new 2025 BMW 840 car, priced at $95,410
2025 BMW 840
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW X3 car, priced at $55,155
2025 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $65,245
2025 BMW i4 Gran Coupe
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW i5 car, priced at $74,545
2025 BMW i5
new
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW X2 car, priced at $48,675
2025 BMW X2
new
Jet Black exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $65,345
2025 BMW i4 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive