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Bret Hines
728 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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728 Reviews of Bret Hines
July 22, 2018
This is duplicating what I already wrote Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficien Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficient and always gets things done the right way. More
by TWOKOM2
Verified Customer
July 09, 2018
Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. Feels like I'm in my own car. All technicians friendly and helpful. More
by MEYERFREMDER
Other Employees Tagged: Carol Clark-Muniz, Darren Thomsen , Richard DeAngelo, Genius Team
June 28, 2018
Efficiently done Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed w Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed within a certain time, and my car was delivered to me fixed, washed and vacuumed in that time frame. More
by Agauf
June 20, 2018
Service work All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other thing All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other things I will need in the future More
by KOSTAKLIMIS
June 12, 2018
2009 X5 Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. Since they fixed my X5, I feel like I'm driving a strong &healthy BMW. Rallye BMW it's a good place you can trust to take care your lovely BMW. More
by CARLHEGEL
June 11, 2018
excellent I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. I have been used Ralley already 6 years. I am very happy to go there because always good follow up and great services on time. More
by YEONDOONG
Other Employees Tagged: Larry Kim
May 29, 2018
Great Service at Rallye Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and ver Drove in without an appointment and was out within an hour! Always very accommodating. Always very friendly. This dealership is very organized and very convenient! More
by joanne5
Other Employees Tagged: Chy Wiggan
May 29, 2018
Awesome service Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes servi Service dealer was very attentive and understanding. Provided a nice loaner. Very friendly service provider. Prompt and courteous. Had my brakes serviced for my BMW X5 More
by MOHAMMADRAHMAN77
Other Employees Tagged: Hasan Barakat
May 24, 2018
Service Excellent and very quickly scheduled with loaner available . Car was also washed and cleaned very thoroughly..overall very good experience Rallye is Excellent and very quickly scheduled with loaner available . Car was also washed and cleaned very thoroughly..overall very good experience Rallye is the best and I always recommend your dealership to friends More
by HARVEY.BRANDWEIN
May 09, 2018
The Best Dealer Rallye BMW is by far the best dealer. The staff are so professional and knowledgeable, they make you feel so comfortable and secure with their service Rallye BMW is by far the best dealer. The staff are so professional and knowledgeable, they make you feel so comfortable and secure with their service quality! More
by Disappointed Custermer
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