Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 64

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
728 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

728 Reviews

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728 Reviews of Bret Hines

August 15, 2018

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Employee Rating

painless quick and easy They deserve it every one at every level in the company is dedicated to customer service everyone was polite fast to help and knowledgeable . Fabulous More

by GLENNDEBELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Kozlow, Christopher Blanco, Scott Robinson , Richard DeAngelo, James DelVecchio, David Diaz, Alex Echeverry, Adam Romano, Joel Sobin

Aug 15, 2018

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

August 13, 2018

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emergency tire replacement had a tire blow out. very helpful in getting the tire replaced promptly with my tire/wheel insurance. Very efficient arranging for rental car (at no More

by BOBBY749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sheneta Dailey

Aug 13, 2018

Rallye BMW responded

Thank you, Bobby. We do what we can to make sure you and your car are back on the road as quickly as possible!

August 10, 2018

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Best BMW Service Center The best service Center for BMW. I have been servicing my car thru Rallye for last 14 yrs mostly thru Chris Blanco. Christopher Blanco surpassed all e More

by Sara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Aug 13, 2018

Rallye BMW responded

Thank you, Sara! We're glad you had an excellent experience at our dealership while working with Chris!

August 01, 2018

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Awesome!!! I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Ral More

by Connie Macc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Sharonda James, Frank Trotta , Richard DeAngelo, Dominick DeChiara, James DelVecchio

Aug 03, 2018

Rallye BMW responded

It's so nice knowing our customers choose us proudly. Thank you for the feedback regarding your experience with us, we look forward to working with you again soon!

July 29, 2018

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BEST ON LONG ISLAND From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters t More

by moncada.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Wachsman, Christopher Blanco, Carol Clark-Muniz, Brandon Tibbals , Matthew Carlson, Sheneta Dailey, Dominick DeChiara, Wallace Leung, David O’Neill, David Diaz

Aug 03, 2018

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations from start to finish!

July 29, 2018

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Great service From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quic More

by MKMOTORS2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2018

Rallye BMW responded

Thank you for taking the time to share feedback with us! We are delighted to hear that Bret was helpful and accommodating.

July 27, 2018

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Love my service. Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He t More

by Lovemybmw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 03, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

July 25, 2018

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Best car dealership I've seen in over 40 years. Everything here is just first rate. Can't say enough about this dealership. From initial sale to routine servicing everything has been flawless. Highl More

by PsychDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheneta Dailey, George Kanes

Jul 27, 2018

Rallye BMW responded

Thank you so much for your kind review. We appreciate your recommendation and we look forward to the years ahead working with you!

July 23, 2018

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Employee Rating

Excellent Sevice Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work More

by NORMAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Rallye BMW responded

Thank you for your five-star review, Norman. We look forward to seeing you again!

July 23, 2018

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Always Excellent Service!! This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experi More

by CALinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

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