Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 14

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

July 31, 2025

Dealership Rating
Employee Rating

Bill Cosenza is always helpful and looks after my vehicles when I have them in for service. The service technicians are very competent. More

by SHEDRIDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. More

by DWeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Caroline Combs

July 26, 2025

Dealership Rating
Employee Rating

excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2025

Dealership Rating
Employee Rating

Great service, great staff! We have bought two cars in the last two years from them! Highly recommend! More

by jim@orfanakos.com
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately , Geoffrey Carpenter

July 25, 2025

Dealership Rating
Employee Rating

Work was done well. Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I n More

by jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 19, 2025

Dealership Rating
Employee Rating

Bill C. was courteous and flexible as far as scheduling an appointment for a service job. More

by hearsay04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness More

by SUSAN36
Recommend Dealer
Yes

July 07, 2025

Dealership Rating
Employee Rating

Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More

by JOEONSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Joe Izzi , Anthony Blubello

July 07, 2025

Dealership Rating
Employee Rating

Great service…. Bill is a fine technician and professional. I respect his opinions and experience. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 06, 2025

Dealership Rating
Employee Rating

Excellent service and customer care. Too care of my service request within the time and delivered More

by RJASEKHAR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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