Bill Cosenza | Page 14
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
390 Reviews
Write a Review390 Reviews of Bill Cosenza
July 29, 2025
Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. steps. Was very responsive when I needed to speak to her. More
Other Employees Tagged: Frank Adinolfi, Caroline Combs
July 26, 2025
excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
July 26, 2025
Great service, great staff! We have bought two cars in the last two years from them! Highly recommend! We have bought two cars in the last two years from them! Highly recommend! More
Other Employees Tagged: Scott Gately , Geoffrey Carpenter
July 25, 2025
Work was done well. Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I n Even though I was told, I probably didn’t need it. Turns out I did. I’m just curious why every time I bring this car to the dealership I am told I need new tires? It had only been 4000 miles since my last inspection. And my tires at that point were rated at seven. When I came to the dealership, they told me they were at a three. After my appointment, I went to my tire guy and yes, my tires are fine and they were not out of three. It makes me not trust this dealership. This is not the first time this has happened. More
July 13, 2025
Everyone I worked with in the car buying and delivery process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness process was exceptional: professional, patient, knowledgeable, accessible and service-oriented. Special kudos to Ralph Nofsinger whose responsiveness over the July 4 holiday weekend was much appreciated. More
Other Employees Tagged: Ralph Nofsinger, Nick Capparelli
July 07, 2025
Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More
Other Employees Tagged: Frank Adinolfi, Joe Izzi , Anthony Blubello
July 06, 2025
Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle

