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Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
102 Reviews
4.8

102 Reviews

Write a Review

102 Reviews of Belinda Frost

January 07, 2026

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Employee Rating

The staff was extremely helpful and wise to my needs and for my car's situation. More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

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Employee Rating

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Stephen Donat, Tom Wolfe , Jonathan Hawk

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Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

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Employee Rating

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Kimberly Clay-Carrillo, Randy Maggio

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Dec 13, 2025

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

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Employee Rating

I had a great experience at Spitzer Kia Cleveland. The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and mad More

by JOSEPH JACOB LINDBERGH JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Caudill, Richard Watkins, Joshua Cole, Matthew Sorma

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Dec 11, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wolfe, Jacqueline Bernald, Kimberly Clay-Carrillo, Janet May, Brian Puls, Rachel Lewis, Randy Maggio, Joseph Marullo

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Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2025

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Employee Rating

Always very friendly. In and out in the time quoted every time. Always explain what has been done More

by Terrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins, Randy Maggio

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Dec 06, 2025

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2025

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Employee Rating

This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Erica Markiewicz, Hazim Ideis

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Dec 03, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2025

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Employee Rating

Everyone was very nice and informative Great people Great service thank you very much 😊 truly More

by TINKERBL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2025

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Employee Rating

Once I purchase my car he was very rude to me telling me he did me a favor WOW I helped him get a commission More

by tanyaross1010
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Watkins, Janet May, Randy Maggio

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Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 14, 2025

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Employee Rating

The young lady I had was wonderful! Explained everything and was very kind and friendly More

by minarussell2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

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