Belinda Frost

I, have been bringing my car to Spitzer KIA Car Service located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Sp located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Spitzer KIA on June 27,2025. I was there for a routine oil change and tire rotation. Their service department is always friendly and my service adviser, that day was Belinda M. Frost, was incredibly helpful and explained everything clearly offered additional services for currant visit and my next visit with my car. Belinda,was very helpful, knowledgeable and professional. She was also very patient and addressed all my needs for my car. KIA's service adviser, also asked me if I was waiting for the car or do I need a ride home. My reply to Belinda was I am waiting for my car. She reminded me where the waiting area was and they have coffee and water available. By the time I walked to the waiting area, I received a text message from my service adviser, Belinda welcoming me to Spitzer KIA and if I have any questions to call her and her phone number. I am always impressed with their professionalism and Excellent Customer Service I highly recommend this dealership for all your Car Service Needs. The dealership staff is professional, knowledgeable and they do an Excellent job. Christine B. More

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Belinda has been wonderful to work with in service. She always takes care of me and my son Liam. She always takes care of me and my son Liam. More

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Pretty friendly staff that are there to help you through the process of getting your vehicle serviced the process of getting your vehicle serviced More

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Love my Kia …. Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia f Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia family ….. Kerry Parma Ohio More

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We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. We were very satisfied. More

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I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, Belinda. More

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The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. about the van. Everything was done in a timely matter. More

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The staff were nice and attentive. The people that helped me were great and were able to get me in the car I wanted! The people that helped me were great and were able to get me in the car I wanted! More

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George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to make sure my son could see the car. So awesome. George, you are my new go to! Thank you. More

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Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed with me. She is knowledgeable and professional and will spend the time needed to make sure you are satisfied with the service. More

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