Austin Meek | Page 23

Quick action and were good advice from Austin. I recommend you give him a raise. I recommend you give him a raise. More

by WONISBET Verified Customer Verified Customer

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Long wait and the tech adjusted my seat. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. More

by JBENEDICT618 Verified Customer Verified Customer

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I experienced two people. Both were okay. Not super nice, not super rude. Estimate times were a little different what they said. Overall works were fine Both were okay. Not super nice, not super rude. Estimate times were a little different what they said. Overall works were fine More

by Chohee Verified Customer Verified Customer

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Toyota said fix would be 700. Took to another me Janice and they said it didn’t need to be fixed disappointed Took to another me Janice and they said it didn’t need to be fixed disappointed More

by SMBISHOP33 Verified Customer Verified Customer

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Work and installation was excellent! Customer service was poor. Called and could never reach my service technician. Call center said he would call back but never heard from him. Had to Customer service was poor. Called and could never reach my service technician. Call center said he would call back but never heard from him. Had to go in person multiple times to speak with him directly. More

by NATALIAJIWANI Verified Customer Verified Customer

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Love coming to Cobb County Toyota they are great service and also collision. May help me and my husband several times. and also collision. May help me and my husband several times. More

by STEPHANIEFFLOYD Verified Customer Verified Customer

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My latest visit was 100% better than the first attempt. My maintenance agreement was honored and explained. Austin was helpful and knowledgeable. My maintenance agreement was honored and explained. Austin was helpful and knowledgeable. More

by tamcclain3 Verified Customer Verified Customer

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Basic things were forgotten during my 20k mile service. Fluid levels were not checked given that I was low on window washer fluid and it was not refilled. In addition it seems that I was forgotten once my Fluid levels were not checked given that I was low on window washer fluid and it was not refilled. In addition it seems that I was forgotten once my vehicle was done considering my car sat parked for a half hour with no one letting me know it was complete. It wasn't until I went to the desk and asked how much longer that they grabbed my paperwork (which was sitting on their desk the whole time) and said they still needed to input my invoice and then I would be good to go. Normally service is good so it surprised me how lackluster it was this time. In a way I'm glad this was my last covered service so I won't have to repeat this headache. More

by jeffpena1025 Verified Customer Verified Customer

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The service advisors communicate well and let you know what is needed for your vehicle. what is needed for your vehicle. More

by clay.willett Verified Customer Verified Customer

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I have dealt with Jordan for my last 3 vehicles. He is very professional and upfront with all info. I like the fact that he doesn’t pressure you into buying a car. He is honest and good to his word. He is very professional and upfront with all info. I like the fact that he doesn’t pressure you into buying a car. He is honest and good to his word. I will continue coming to Cobb County Toyota if they continue with this type of service. Thanks More

by stephen.welch Verified Customer Verified Customer

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