Ashley Neely | Page 6

The entire process from start to finish was professional and hassle-free. Communication was excellent, and I appreciated the time taken to thoroughly diagnose the concern and explain the findings. Ashley an and hassle-free. Communication was excellent, and I appreciated the time taken to thoroughly diagnose the concern and explain the findings. Ashley and the service team kept me informed throughout the process and made everything easy to navigate. The availability of a loaner vehicle without having to ask was a nice touch and reflected a strong commitment to customer satisfaction. More

by ADAM.ROBERTSON.81 Verified Customer Verified Customer

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Outstanding service from Ashley. If everyone there are as concerned for their customers as she I give them a 10 star rating. If everyone there are as concerned for their customers as she I give them a 10 star rating. More

by Kurt Verified Customer Verified Customer

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Overall experience was great. Glad a loaner vehicle was available due to repairs taking longer than expected. Ashley kept me informed in a timely manner Glad a loaner vehicle was available due to repairs taking longer than expected. Ashley kept me informed in a timely manner More

by Chadvhenderson Verified Customer Verified Customer

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Friendly, professional, communicative Good customer service and communication. Easy to schedule an appointment and done in a timely manner. Thank you! service and communication. Easy to schedule an appointment and done in a timely manner. Thank you! More

by Tim Z Verified Customer Verified Customer

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Friendly, professional, communicative Good customer service and communication. Easy to schedule an appointment and done in a timely manner. Thank you! service and communication. Easy to schedule an appointment and done in a timely manner. Thank you! More

by Tim Z Verified Customer Verified Customer

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We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with the car. We wish we would have taken the car to Ken Ganley Ford Norton to begin with. as no other repair shops could find out the real problem and it cost us alot of money . We would highly recommend other people and family members to go to Ganley Ford Norton. Thank you for taking care of us and the problem with the car, its greatly appreciated, More

by MARTUCCICHERYL Verified Customer Verified Customer

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A good experience, friendly, courteous and helpful Took time to explain and to get CarShield to pay more than what they did time to explain and to get CarShield to pay more than what they did More

by mybatten Verified Customer Verified Customer

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There's nothing worse than when you go to have a basic oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, a oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, and that. Ganley Ford did not do that. Thank you! More

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Appreciate the prompt, efficient and professional service. Brought the Ford F-150 in for service. service. Brought the Ford F-150 in for service. More

by jcda2008 Verified Customer Verified Customer

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Okay Not going to They were very kind and helpful They offered me water The waiting room was very comfortable with a nice TV And nice coffee dispenser offered me water The waiting room was very comfortable with a nice TV And nice coffee dispenser More

by don.hange1 Verified Customer Verified Customer

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