Anthony Thurman Jr | Page 13
Service Advisor
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
Dealership Experience
3 yrs, 1 mo
Industry Experience
10 yrs
208 Reviews
Write a Review208 Reviews of Anthony Thurman Jr
November 01, 2024
After 3 trips to Klaben for the same problem, it still was not fixed. Their last diagnosis was to install a new latch in my tailgate. The body shop that was originally working on my truck ordered the la was not fixed. Their last diagnosis was to install a new latch in my tailgate. The body shop that was originally working on my truck ordered the latch. When I took it in for them to replace it, it was not even needed. More
October 31, 2024
Did what they said they were going to do at the time they said they would. said they would. More
Other Employees Tagged: David Mitchell
October 30, 2024
Kyle and Justin were very knowledgeable. Smart, personable, efficient, competent staff. Made buying a car easy. Brought the 2019 Lincoln Nautilus, bought at Klaben, in for routine maintenan Smart, personable, efficient, competent staff. Made buying a car easy. Brought the 2019 Lincoln Nautilus, bought at Klaben, in for routine maintenance and went "just looking". Anthony was fabulous in relaying our future desire to trade in the car in the spring, which alerted Kyle to show us why not now. Couldn't be more pleased. This car is better than my nephew's Tesla. The Nautilus hybrid does it all and the gas mileage is insane. More
Other Employees Tagged: David Klaben, Kyle Crowe, Justin Fisher , Gragg Adkins
October 28, 2024
Klaben Ford is amazing! ! Customer service is always on point!! Joe French is so awesome. He always so friendly and helpful. Thank you so much ! Customer service is always on point!! Joe French is so awesome. He always so friendly and helpful. Thank you so much More
Other Employees Tagged: Joe French
October 24, 2024
Bo was great to work with. He was very helpful. He called me weekly to keep me informed of the vehicle I ordered and offered other car options that were in stock He was very helpful. He called me weekly to keep me informed of the vehicle I ordered and offered other car options that were in stock More
Other Employees Tagged: Michael Uzl II, Bo Stewart , Chip, Ed from Service
October 21, 2024
Anthony Thurman was polite, professional, and thorough. My service call, including a recall repair, was handled promptly and within the estimated timeframe that I was given. All in all a very good experi My service call, including a recall repair, was handled promptly and within the estimated timeframe that I was given. All in all a very good experience. More
October 12, 2024
The team is amazing! Joe French has been serving all my vehicles for years and I will not go to anyone else. Thank you Klaben and Joe for all your friendly, efficient s Joe French has been serving all my vehicles for years and I will not go to anyone else. Thank you Klaben and Joe for all your friendly, efficient service over the years. More
Other Employees Tagged: Joe French
October 09, 2024
Don’t let Mike Cooney retire! Might have to go some place else for new cars. Might have to go some place else for new cars. More
Other Employees Tagged: Joe French, Brandon Bart , Mike Cooney

