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Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 10

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Andrew Saenz

April 26, 2024

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Excellent customer service, very professional and polite. Top of the line! We love our BMW and our dealership! More

by Erin39402
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina

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Apr 27, 2024

Galleria BMW responded

Thank you, Erin! We really appreciate your kind words about our customer service and dealership! We know that you will continue to love your new BMW, but if there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust, and we could not be happier to have you as part of our Galleria BMW Family!

April 22, 2024

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It was very clean. The people were friendly and knowledgeable. Car was done on time with no issues. More

by mdengler
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Recommend Dealer
Yes
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Apr 23, 2024

Galleria BMW responded

Thank you for sharing such kind words about our dealership! If there is anything else we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust.

April 18, 2024

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The service at Galleria is top notch. They go above and beyond to help in any way they can. More

by swroten
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Recommend Dealer
Yes

Other Employees Tagged: Dennis- driver

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Apr 18, 2024

Galleria BMW responded

Thank you so much, Swroten! We really appreciate your kind word and trust in our dealership!

April 18, 2024

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The employees are respectful and accommodating. The snacks are a nice added bonus too. Great service . More

by LW
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Recommend Dealer
Yes
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Apr 18, 2024

Galleria BMW responded

Thank you very much, LW! We really appreciate your kind words and business!

April 17, 2024

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Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Apr 17, 2024

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

April 16, 2024

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I’ve come accustomed to expect excellence from Galleria at BMW, and as usual, they delivered. Thank you for always making my service experience pleasant!!! Special shout out to Chris on this visit! More

by G
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Recommend Dealer
Yes

Other Employees Tagged: Chris Veninga

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Apr 17, 2024

Galleria BMW responded

We could not be happier to hear that we always deliver the best experience, G!! Thank you so much for your continued business and for trusting us with your vehicle. We really appreciate you! If there is anything else that we can assist you with, please do not hesitate to reach out.

April 16, 2024

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The service dept. was nice, courtesy and on time. I didn’t have to wait long for my oil change and the video of my car was helpful. More

by Martinperniciaro
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Recommend Dealer
Yes
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Apr 17, 2024

Galleria BMW responded

Thank you very much for trusting us with your vehicle, Martin! We are so happy to hear that you had such a great experience with our service department and team. We really appreciate your business and trust, and we hope to continue to work with you again in the future.

April 05, 2024

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Had my first issue with my new BMW X3…flat tire, Good Friday 5pm AND heading out of town the next day! Billy in service WAS amazing. Set up to have my car towed to dealership, Andrew made sure I had a ne More

by michelemonk1
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

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Apr 09, 2024

Galleria BMW responded

Michelemonk1, we are so happy to hear that we were able to make this unfortunate situation that much better! Thank you so much for sharing such kind words about Billy, Andrew, and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW family!

April 05, 2024

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Was a last minute brake pad replacement while on vacation and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. More

by lddrcptn31
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Recommend Dealer
Yes
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Apr 09, 2024

Galleria BMW responded

Thank you so much for sharing your experience. We are so happy to have been able to do some last minute service and get you back our on the road in a timely manner. We really appreciate your business and 5 star rating!!

April 05, 2024

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Comfortable, friendly and professional. Never have to wait too long. Always answer all my questions. More

by ovjo01
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Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang, Dan Leahy, Amy Lancaster , Avery Cooper

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Apr 09, 2024

Galleria BMW responded

We really appreciate your kind words, ovjo01. Thank you very much for sharing and for trusting us with your business!! If there is anything we can assist you with in the future, please do not hesitate to reach out to us.

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