Alfred Utset
Alfred Utset at Lexus of North Miami

Alfred Utset

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.4
105 Reviews

Employee Video

4.4

105 Reviews

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105 Reviews of Alfred Utset

October 03, 2025

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Employee Rating

Bobby Rahmani provided excellent customer service. I would recommend him to anyone. One of a Kind! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Oct 03, 2025

Lexus of North Miami responded

Mimi, thanks for the kind words for Bobby. We appreciate your support here at Lexus of North Miami!

October 03, 2025

Dealership Rating
Employee Rating

This Lexus dealership, especially, Jonathan, exuberates kindness, helpfulness, and genuine customer service. It is pleasurable and joyful to come to this dealership. More

by Gordonkaren88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Frontier , Jonathan in the service dept.

Oct 06, 2025

Lexus of North Miami responded

We are happy to hear you enjoy working with Jonathan and the team! Thank you for choosing Lexus of North Miami and for sharing your kind review. We hope to see you again down the road!

September 16, 2025

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Employee Rating

I purchased my car on August 29, 2025, and had the pleasure of working with Frank Vidal, my salesman, and Alfred Utset, the sales manager. Frank was outstanding—friendly, knowledgeable, and attentive, More

by mercy.9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Suarez, Frank Vidal

Sep 17, 2025

Lexus of North Miami responded

Thank you for sharing your feedback about Frank and Alfred! We truly appreciate your business and hope to see you again at Lexus of North Miami. Enjoy your new car!

September 13, 2025

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Thanks for everything Alfred. Lexus always takes good care of me. Best car I’ll ever have. More

by devinvazquez8013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Lexus of North Miami responded

Thank you for the kind words for Alfred. We appreciate your support here at Lexus of North Miami. Enjoy the ride!

August 28, 2025

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The Lexus vehicle service staff and certified pre-owned vehicle team are professional and very well versed in their profession. Thank you. More

by mgm454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Vidal, Abe Omar , Luis Garcia - Service Rep.

Aug 28, 2025

Lexus of North Miami responded

Thank you for the wonderful review! We’re happy to hear you feel you're in good hands with our team. We’ll see you again down the road at Lexus of North Miami!

August 22, 2025

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The quality of service and repairs were top notch! Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. E More

by MARYANN1700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erez Shemesh

Aug 25, 2025

Lexus of North Miami responded

Thank you for sharing your experience with Deena, Michael, and our team! We are thrilled to hear your car looks amazing and all your concerns were thoroughly addressed. Safe travels from the entire team at Lexus of North Miami!

August 11, 2025

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Employee Rating

Mr. Vidal and the entire sales team are professional Lexus representative and that always goes the extra mile. More

by mgm454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Vidal, Abe Omar , Juan Rodriguez, Insurance Representative

Aug 12, 2025

Lexus of North Miami responded

Thank you for sharing your experience with Mr. Vidal and the team! We appreciate your business and look forward to helping you again at Lexus of North Miami.

August 02, 2025

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First class service all repairs were completed to satisfaction. My service advisor was Kayla T. She was awesome! More

by Josephkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Lexus of North Miami responded

We are so pleased to read this review about Kayla and our Service Team! Thank you for your business and for choosing Lexus of North Miami!

July 25, 2025

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Employee Rating

I always buy my cars from North Miami Lexus, and every time it’s a great experience thanks to Alfred Utset and Frank Vidal. Their customer service is top-notch — they’re friendly, helpful, and make the wh More

by daisylimorell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario, Frank Vidal

Jul 28, 2025

Lexus of North Miami responded

Thank you for your loyalty and for sharing your awesome feedback about Alfred and Frank! We truly appreciate you recommending our team, and we look forward to assisting you in the future. Enjoy your new ride, and we hope to see you again at Lexus of North Miami! Safe travels!

July 24, 2025

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Employee Rating

My car was delivered to me - which I really appreciated. the whole experience at Lexus of North Miami was a positive one! More

by ktjmail
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario, Erez Shemesh

Jul 24, 2025

Lexus of North Miami responded

We’re excited to hear that the delivery went smoothly! Thank you for choosing Lexus of North Miami and for sharing your support. See you next time!

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