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Alex Marcel

Overview Reviews (981)

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Alex Marcel

Alex Marcel | Page 20

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Alex Marcel

January 04, 2025

Dealership Rating

Employee Rating

As always for both the staff and the service at Valley Staff is always great Staff is always great More

by ROMELIABROWN08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that both the staff and service continue to meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 02, 2025

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I am impressed by the quality of the work performed on my vehicle at this dealership. They did an outstanding job! Clean, Professional, dependable and timely service. vehicle at this dealership. They did an outstanding job! Clean, Professional, dependable and timely service. More

by efrancisque

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you were impressed with the quality of work and experienced clean, professional, and timely service. Your satisfaction means the world to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 02, 2025

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Agent Suggested me repair tire instead of change tire. My rear left tire punctured next day. My money wasted. My rear left tire punctured next day. My money wasted. More

by himel85

Verified Customer

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January 01, 2025

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Outstanding work is pleasant to have all three vehicles service at this location. Keep up the great work. service at this location. Keep up the great work. More

by h49romero

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres

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Jan 02, 2025 -

Honda of Valley Stream responded

hank you for your kind words and continued trust in our team! We’re delighted to hear that servicing all three of your vehicles has been a pleasant experience. We’ll strive to keep up the great work and ensure your satisfaction every time. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 01, 2025

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Employee Rating

Quality advice and service. Alex has always given customer focused input. The communication is always well-meaning and we are grateful. Alex has always given customer focused input. The communication is always well-meaning and we are grateful. More

by Mr.Fran

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jan 02, 2025 -

Honda of Valley Stream responded

We’re delighted to hear that Alex consistently provides quality advice and customer-focused service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 31, 2024

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Employee Rating

Alex is always informative and gives updated info. He is a pleasure to work with. He is a pleasure to work with. More

by jonest854

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Jan 02, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re delighted to hear that Alex consistently provides informative updates and makes working with him such a pleasure. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 30, 2024

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I never have a bad experience when I go even though it's not often. Relatively close to where I live and decent waiting area. not often. Relatively close to where I live and decent waiting area. More

by DRUMMER3189

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Steve Calderone, Kevin Singh

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Dec 31, 2024 -

Honda of Valley Stream responded

We’re glad to hear you’ve consistently had good experiences during your visits and find the location convenient with a comfortable waiting area. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 28, 2024

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Good service, friendly people,cashiers too Love the atmosphere.i will do service again, gre atmosphere.i will do service again, gre More

by fpena19810

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Brandon Martinez

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Dec 30, 2024 -

Honda of Valley Stream responded

We’re so glad you enjoyed the friendly service and welcoming atmosphere. We look forward to assisting you again in the future—don’t hesitate to reach out if there’s anything else we can help with!

December 26, 2024

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Employee Rating

Great experience. Polite, cheerful, helpful and timely. Everyone and everything lead to a great experience and great service. Polite, cheerful, helpful and timely. Everyone and everything lead to a great experience and great service. More

by Jbrown

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that the team’s politeness, cheerfulness, and helpfulness made for a great experience and excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 25, 2024

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Employee Rating

It’s big plenty of room for social distancing it’s clean restroom as well restroom as well More

by 701STACEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of Valley Stream responded

We’re glad to hear you appreciated the spacious and clean environment, including the restrooms, which support a comfortable and safe experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!