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Alex Marcel

Overview Reviews (981)

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Alex Marcel

Alex Marcel | Page 19

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Alex Marcel

January 15, 2025

Dealership Rating

Employee Rating

THIS FACULITY IS GREAT BEEN USING IT FOR MORE THAN 20 YEARS ON ALL MY HONDAS . THANKS FOR YOUR SERVICES YEARS ON ALL MY HONDAS . THANKS FOR YOUR SERVICES More

by sosamsab

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones, Mark Skawinski

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Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We are so pleased that it was exceptional. If there’s anything more we can assist you with, please don’t hesitate to reach out!

January 14, 2025

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Employee Rating

My car needed two parts that were on back order from 11/27/24. Marcel kept me informed throughout the wait for the arrival of the part. He has been excellent. 11/27/24. Marcel kept me informed throughout the wait for the arrival of the part. He has been excellent. More

by ANAFSONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have met your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

January 14, 2025

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Employee Rating

No Hank you I gave a five star rating would have given ten star but ten star but More

by johnjay73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and your business. Please reach out if there is anything we can do for you. Take care!

January 13, 2025

Dealership Rating

Employee Rating

excellent service provided in a timely manner would recommend to anyone I was totally satisfied with the service recommend to anyone I was totally satisfied with the service More

by ROLOGGIA309

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones, Brandon Martinez

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Jan 14, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear you were satisfied with the overall service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 13, 2025

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Employee Rating

I would also like to mention that Mr. Marcel, my auto advisor, has been taking care of my cars since late 2000. He is professional, knowledgeable, and always listens to my concerns. I com Marcel, my auto advisor, has been taking care of my cars since late 2000. He is professional, knowledgeable, and always listens to my concerns. I completely trust him with making decisions on how to care for my car, and I never have to worry about driving unsafely. Our business relationship is one I can always count on. I will always recommend family/friends who have Hondas to get the best service from Honda of Valley Stream. More

by misstarzan3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you consistently have great experiences with us. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

January 09, 2025

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Employee Rating

Brandon provided me with great service. He explained what my car needed and was able guide me He explained what my car needed and was able guide me More

by HASLEY2978

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jan 10, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 09, 2025

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Employee Rating

It was very quick. One day service. I needed to ask more questions about the car. I did not see on the if they check the fluid in the car. One day service. I needed to ask more questions about the car. I did not see on the if they check the fluid in the car. More

by smargarette

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! If you have additional questions or concerns about your car, including fluid checks, please don’t hesitate to reach out or stop by—we’re here to help ensure everything is addressed to your satisfaction.

January 08, 2025

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Employee Rating

Clean, professional, punctual. All employees helpful. Thorough in explaining what repairs must be done and which can wait All employees helpful. Thorough in explaining what repairs must be done and which can wait More

by ANDREW.SELLINO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jan 09, 2025 -

Honda of Valley Stream responded

January 04, 2025

Dealership Rating

Employee Rating

The work completed as promise. The place is clean. The service advisor keep you updated what was goin on plus car has complimentary car wash The place is clean. The service advisor keep you updated what was goin on plus car has complimentary car wash More

by jsrosendo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 04, 2025

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Employee Rating

Marcel is excellent. He is very knowledgeable and attentive to what needs to be done with my car. He is on top of things so I do not have to wait extremely long to receiv He is very knowledgeable and attentive to what needs to be done with my car. He is on top of things so I do not have to wait extremely long to receive my car when being serviced. Keep up the amazing work Marcel! More

by Amillionnn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!