Adam Lopez | Page 4

Sierra Honda responded

Cindy, We appreciate you taking a moment to share your experience. It’s wonderful to know that Adam provided attentive support and helped make your visit smooth and pleasant. We’re glad you find coming to Monrovia simple and stress-free.

Sierra Honda responded

Mango, Thank you for recognizing Adam and Chris for their excellent service. We're pleased to hear that Adam was great and super helpful with your service needs, and that Chris in our Parts department went above and beyond to assist you with your rear windshield wiper issues on multiple occasions. Their willingness to spend extra time ensuring you received the help you needed reflects the level of care we strive to provide. We appreciate your business and look forward to serving you again.

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

Sierra Honda responded

Nataly, We're truly grateful you chose us and that your car was ready on time with fast service. It's wonderful to hear that our team was helpful and friendly throughout. Thank you for your business, and we look forward to serving you again.

Sierra Honda responded

Thank you for sharing your feedback, and we're truly sorry to hear that you didn't feel accommodated during your service visit, especially during check-in. That's not the experience we want anyone to have, and we take your concerns seriously. We'd really appreciate the chance to discuss this with you and make things right. Please reach out to our service manager so we can address this and improve your experience moving forward. John Howard - Service Manager (626)879-2935

Sierra Honda responded

Pliefeld, Thank you for this wonderful feedback about Adam! We're grateful he did a great job getting you through quickly and making everything easy. Your recognition means a lot to Adam and our team.

Sierra Honda responded

Matthew, Professional and quick oil change service, that's what we aim for! Thanks so much for this feedback!

Sierra Honda responded

Thank you for this wonderful feedback about Adam! His combination of knowledge and kindness while addressing all your questions is exactly what we value. We appreciate your recognition.

Sierra Honda responded

We're so thrilled that Adam made your visit such a positive experience with his honest, friendly service. Peace of mind is everything when it comes to vehicle maintenance, and it's wonderful to know he provided that reassurance for you. Thank you for choosing Sierra Honda, we're excited to continue taking great care of you and your vehicle!

Sierra Honda responded

We're thrilled Adam provided such excellent assistance and made everything smooth from start to finish! His professionalism and helpful information are exactly what we love to see. Adam is the best, we couldn't agree more! Your feedback really makes our day, and we can't wait to help you again!