15 Volkswagen Dealers near 60515near 60515

I had such an amazing experience purchasing my first SUV - Andy Garcia

I had such an amazing experience purchasing my first SUV at City VW Chicago! I couldn’t be happier with my new car, but what really made the experience special was working with Laura. From the very beginning, she was incredibly helpful, patient, and genuinely cared about finding the right vehicle for me. She listened to exactly what I wanted, answered all of my questions, and never made me feel rushed or pressured. Laura made what can normally be a stressful process feel exciting and easy. She stayed on top of everything from beginning to end and made sure I was comfortable and happy with my decision. I truly felt like she wanted me to find my perfect SUV, not just sell me a car. I absolutely love what I ended up with, and I have her to thank for making my first SUV purchase such a great experience. I would 100% recommend asking for Laura if you’re looking for a new vehicle! Also, thank you to Juan for helping make everything come together and to Lazaro for working with us on our trade and getting us a great deal. And of course, thank you to David in finance! He was friendly, knowledgeable, answered all of our questions, and made the final part of the process quick and easy. We really appreciated how comfortable he made everything. Overall, such a great experience with Laura and the entire team. I left extremely happy with both my new SUV and the service I received.

Excellent service from Daniel at VW Jennings! - enricovorster

Excellent service from Daniel at VW Jennings! He was professional, friendly, and made the entire car-buying process easy and stress-free. He answered all my questions, kept me informed, and made sure I was comfortable every step of the way. I highly recommend Daniel if you’re looking for a great car-buying experience. Thank you for the outstanding service!

Adrian was professional and responsive. - Kevin Klinger

Adrian was professional and responsive. We had a seamless and perfect overall experience. This is the third car we’ve purchased from Autobarn Countryside.

This is the best dealership I have ever been too. - jessicachipp49

This is the best dealership I have ever been too. I would recommend it to anyone in my family

Robert Butts was beyond great to deal with as the - robert.bava

Robert Butts was beyond great to deal with as the salesman. Bill Jacobs met all my requests swiftly and without concern. I am really excited with my new VW 2026 Tiguan SE. If you have never been to Bill Jacobs, check it out!

James was very knowledgeable and helpful when I came in - Nicolepadron

James was very knowledgeable and helpful when I came in to trade in my lease. He was very open to hearing my opinion on things and did his best to give me suggestions based on the things I told him I liked and disliked. I didn’t feel like I was being pressured into buying something that I didn’t like or couldn’t afford. He’s was very patient with me when I wanted to see different options, and although I did spend most of my day there he did not make it feel like your typical long day at the dealership, if anything he did his best to try to get everything wrapped up quickly. Would definitely work with him again.

Abdul and Oday did a phenomenal job. - Gofarkid

Abdul and Oday did a phenomenal job. I was very nervous about purchasing a car from out of state and never seeing the car. Him and Oday did a great job ensuring all my concerns were addressed and went above and beyond. I will absolutely buy my next VW from this dealership with no hesitation. I look forward to working with Abdul again.

I brought my car in for scheduled mileage service. - vanessamagee01

I brought my car in for scheduled mileage service. The work was performed in a timely manner.

The two service advisors I dealt with were very friendly, - yasbick

The two service advisors I dealt with were very friendly, knowledgeable and helpful dealing with my recent vehicle issue.

I had a great experience purchasing a new vehicle from - tlamarr

I had a great experience purchasing a new vehicle from Eryk Buczynski at Castle Volkswagen. My wife and I were car shopping and received a last minute suggestion to check out the VW Tiguan. We stopped into Castle near closing time, and Eryk offered a thorough, patient, and low pressure experience, letting us explore VW’s available options while making helpful suggestions. He was extremely knowledgeable about VW’s products and didn’t rush us, even after the dealer closed. When we returned the next day to purchase, the sales manager, Raffi, and finance manager, Damian, were equally helpful and accommodating. I’ve shopped for new vehicles at many local dealerships (and worked at a dealership myself in the past) and there are, unfortunately, few dealers that I would recommend in the northwest suburbs. I would not hesitate to send recommendations to Eryk and Castle VW.

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

Scheduled an appoint to have the brakes replaced - Schmoe

Scheduled an appoint to have the brakes replaced (including a quote) and replace transmission fluid. They said it would be a couple hours next week. I come back in for the appointment, asked that they were indeed going to replace the rear brakes, they confirmed, and I waited. 3 hours later, they said the rear brakes needed to be replaced, would I like to wait the rest of the day or get a loaner. No, because I already planned around the time estimate they gave me when I said to replace the xxxx brakes. And also no, because they literally did not do the one, main thing I brought it in for, and was unambiguous about it needing that service. This is on top of a separate, major electrical issue they magically couldn't reproduce three separate times, and still won't fix, even with a TSB highlighting the exact issue and resolution. And yet, I can still get errors and dings right as I pull up, and right as I drive away. They even ignored the videos a passenger was able to capture. The staff has left me with the impression that they either don't have the interest in fixing the car, the ability to, or both. I wish I could say it was a one-off, but three times means those are habits, not simple accidents. If I were Wecks, I wouldn't want my name on that door. UPDATE: They apparently read these reviews, because after setting up an appointment to bring the car in for a recall issue related to the backup cameras (NHTSA 24V480000), I brought the car in the next morning, after getting the appointment confirmation text, handed my keys over, and was told to leave the building. When I set up the appointment, I said a loaner wasn't needed, I had the day off and wished to remain available in case there were other issues found. The response: they told me to leave the building because ownership didn't like my earlier review and they would call the police. I took my key back, took my phone out to record and confirm that it was ownerships decision that I was no longer a customer. Suspiciously, that they decided I was no longer a customer made itself known after I said the work needed was part of a recall. Not when I set up the appointment, walked in, provided my info, and handed over the keys.

I have been a loyal customer of this dealership for over - Careyd79

I have been a loyal customer of this dealership for over two years and have purchased vehicles here before, so this experience was incredibly disappointing. I came in on Friday to explore possibly trading in my current vehicle and see what deals were available. I want to specifically recognize Argenis, who was amazing throughout the process. He was patient, helpful, and took the time to answer all of my questions thoroughly. His customer service was excellent and is the reason I stayed as long as I did. Unfortunately, my experience changed completely when it came time to discuss numbers and I was introduced to the service manager, Jose. When I asked questions, he was dismissive and, at one point, literally waved me off with the pen in his hand. As a returning customer who has spent money with this dealership and remained loyal for years, I found this behavior disrespectful and unprofessional. The moment I was made to feel like my questions and concerns didn't matter, all respect was lost and I decided I was done. No customer—especially a loyal, repeat customer—should be treated as though they're an inconvenience for asking questions about a major financial decision. I sincerely appreciate Argenis and the excellent service he provided, but my interaction with Jose left such a negative impression that I will seriously reconsider doing business with this dealership in the future.