22 Subaru Dealers near 21117near 21117

Great experience buying a car from Heritage Subaru Owings - w.jones74

Great experience buying a car from Heritage Subaru Owings Mills. Every person I dealt with was very responsive and treated me like a valued customer, from my first inquiry through purchase. Jewel (the internet sales manager) gave me a competitive quote on the vehicle I was interested in, right off the bat. Ansley (the sales representative I worked with) was fantastic. I really appreciated the time he took to point out and explain many features of the car, including ones I may have never stumbled across even after reading the owners manual. Shawn (the general manager) touched base with me multiple times, which really showed me that this dealership top to bottom cares about each customer. This was not the closest dealership to my home, but I'm very glad went the extra distance to work with these folks. I would definitely recommend them to anyone in the Baltimore-Washington area looking for a Subaru.

The service department is so helpful and responsive. - Cyndikunze

The service department is so helpful and responsive. They make the service process so easy from drop off to pick up.

Sarah and the team at AutoNation Subaru Hunt Valley were - the1greekgoddess

Sarah and the team at AutoNation Subaru Hunt Valley were fast, efficient, and kept me in the loop with my Outback repairs. They are my go to dealership for service!

Allie was very informative and not pushy. - mpjtp4

Allie was very informative and not pushy. Would recommend her to friends. Overall, it was a good experience.

Great service received from Julio, was taken and repaired - alex

Great service received from Julio, was taken and repaired the issue on the same day, wish the price point for parts and labor was better

Fitzgerald makes the car-buying experience as painless as - Jsoyke

Fitzgerald makes the car-buying experience as painless as possible. They always put the customer first.

From my first outreach to the dealership they were - EmCaulkes

From my first outreach to the dealership they were extremely responsive. Elinor Left me a video message and much of our back and forth occurred over text (which was best for my schedule). They were forthright, easy to communicate with, and never wasted my time. I hate buying cars and dealerships (by design) are never easy. But this was the best car buying experience I’ve had, from first email, pricing discussions, and finally signing papers.

I had an excellent experience at Heritage Subaru - opsahlg98

I had an excellent experience at Heritage Subaru Catonsville. Their communication was always clear and everyone was so helpful, especially my salesman, Junaid.

I have had my Subarus serviced at FITZ Mall for 8-9 - jachab48

I have had my Subarus serviced at FITZ Mall for 8-9 years. I’ve always found all employees to be professional, polite and knowledgeable.

When it was time for my first service, I received a - Barbara

When it was time for my first service, I received a reminder text for my scheduled appointment. I was in and out quickly. I received a video of all the parts checked which was above and beyond. Everyone was very friendly and helpful and there was no charge. Such a departure from what I experienced with my previous dealer.

Very professional and efficient. - yocumt

Very professional and efficient. I felt appreciated as a customer. I would purchase another vehicle this dealership.

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

My experience was excellent. - aqrebel

My experience was excellent. Everyone that I dealt with from Franco the salesman to Gabby the financial officer to Pete the associate manager all were excellent and enjoyable to work with. I drove 4 hours from Chesapeake Virginia to Alexandria to purchase this vehicle. It was Franco's willingness to answer all my questions and provide me with all the information I needed on the vehicle I was interested in. The price was excellent the experience was excellent I would buy from this dealership again in a heartbeat.

Fantastic experience with all persons involved. - Ckmath33

Fantastic experience with all persons involved. Professional, helpful, and knowledgeable. I have never bought a car from this dealership but, I will be back. I will be suggesting the dealership to family and friends.

Relaxed, not pushy, helpful, transparent, patient! - Josie.greco

Relaxed, not pushy, helpful, transparent, patient! Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it.

We’re back at this dealership again with a recently - GK WRX

We’re back at this dealership again with a recently purchased WRX, after having owned a 2008 Forrester til 2021. Consistently great service

Mustapha was the best used car salesman I’ve ever met. - Tula722

Mustapha was the best used car salesman I’ve ever met. Made sure I was getting what I wanted, worked with finance to get me the best deal, and I went in to buy one car and I left with a better one. He’s very agreeable. He’s very knowledgeable and friendly and it was a joy to buy a car through him today

I would suggest looking at this company's profile and - Truth

I would suggest looking at this company's profile and rating on the Better Business Bureau website before doing any deals with this unprofessional dealer.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

We've owned over 22 vehicles in our lifetime. - bentzlee00

We've owned over 22 vehicles in our lifetime. We are very satisfied with the lease of this car. We've had it about 19 months and we can not say enough positive about it. We are both 81 and just completed a 10 hour trip driving 601 miles. We do this about four times a year. Riding and driving in this car allows us to arrive fresh and reasonably rested. We love it and can not say enough positive about it. The gas mileage is terrific even at highway speeds. Its a very safe car! We've recommended it to our friends two of which have purchased their own too. Our church parking lot looks like a Subaru dealership!

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.