We arrived right as the dealership opened on Sunday - Peter and Susan
We arrived right as the dealership opened on Sunday morning and were warmly greeted by Dean Reyes. We told him we had noticed the large inventory of ID4s online and wanted to better understand the different trims. Dean walked us through the key differences between the S, Pro, and xxxxxxmodels, as well as AWD versus RWD. He even had a full listing of every available car, which helped us quickly narrow down the trim, color, and mileage we were looking for.
Within 30 minutes, Dean had us out on a test drive. Back at the dealership, he made the trade-in process smooth and straightforward. In less than three hours from the time we arrived, we were driving home in our dream “new to us” ID4 xxxxxxAWD—the exact trim and even the color we had hoped for!
Farouk Khemakhem - and his cool digital desktop display of the myriad documents made the business end smooth and efficient. We appreciate that!
And the team did a terrific job getting the final detailing/cleaning making this feel exactly like a new car to us.
Kudos to Dean Reyes for making the whole experience easy, efficient, and enjoyable. We’ll be sure to recommend him to friends and family.
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