Jacob Burns

Recently bought my XC40 and had the pleasure of working with Jacob. His knowledge and attentiveness made the process very easy and showcased lots of expertise for both himself and Volvo Silver Spring. He w with Jacob. His knowledge and attentiveness made the process very easy and showcased lots of expertise for both himself and Volvo Silver Spring. He worked out a great deal and am a very happy Volvo customer. More

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Jacob is a very dedicated salesman. He asks you what your desires are in the vehicle that you’re looking for and doesn’t try to get you to deviate from that place. No pressure!! He asks you what your desires are in the vehicle that you’re looking for and doesn’t try to get you to deviate from that place. No pressure!! More

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I have been very pleased with the cleanliness and staff at the dealership. Iris, at the front desk.and the young ladies at the checkout desk were very pleasant and helpful. Jose’, one of the service manage at the dealership. Iris, at the front desk.and the young ladies at the checkout desk were very pleasant and helpful. Jose’, one of the service managers got my truck into the service center and taken care of and very expeditiously. More

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Surely clicking on the link to give a rating is enough. Why do I need to write something too? Why do I need to write something too? More

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Jacob was very helpful and responsive. He is honest and worked hard to help us get a great deal. He is honest and worked hard to help us get a great deal. More

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Jacob was easy to work with and trustworthy in the back and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction effici and forth inventory part of the cycle, respecting my preference for text communication. Once my decision was made he processed the transaction efficiently despite a few bumps in the road with insurance and wait times as I had to step out for work calls. Shout out too to Calvin for doing what was needed on pricing to make the deal happen. More

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Jacob is a great sales consultant. He always comes through with what he says he’s gonna do and takes very good care of his customer. I always have a great experience with Jacob and the He always comes through with what he says he’s gonna do and takes very good care of his customer. I always have a great experience with Jacob and the Volvo team. More

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Thank you Jacob! Great buying experience with low stress. Jacob was patient, honest and made me feel comfortable during the whole process. Great buying experience with low stress. Jacob was patient, honest and made me feel comfortable during the whole process. More

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Thank you, Jacob! Jacob's patience, willingness to answer questions, and wealth of information about the vehicle helped me to ultimately feel confident about my purcha Jacob's patience, willingness to answer questions, and wealth of information about the vehicle helped me to ultimately feel confident about my purchase. More

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This is my second purchase from Volvo Silver Spring. Working with Jacob, Damir and Luis was excellent. I will able to reach top notch service and discounts I didn’t even know existed nor that would be a Working with Jacob, Damir and Luis was excellent. I will able to reach top notch service and discounts I didn’t even know existed nor that would be applicable to my purchase. I appreciate their service and “above and beyond” mentality. Thanks Guys!!! More

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