921 Virginia Used Car Dealers

They were professional when showing the car and it's - antoinetteaytes

They were professional when showing the car and it's features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run back and forth to the Mgr it makes me think, I am not.

Dealership and Dave Williams were easy to communicate - darleneiboyles

Dealership and Dave Williams were easy to communicate with because of their friendliness and knowledge of the vehicle. Even after purchase, he followed up with calls to check on our satisfaction and to answer any question. Highly recommend to purchase a vehicle at this dealership and ask for Dave Williams!

They aim to please. - jdfulton

They aim to please. Especially the efforts of our salesman Gilman Robinson. We came unannounced on a Saturday. And Saturday, I'm sure, is a tough time for auto sales because that's when everybody wants to come. Though they were busy they were attentive and got us our new pre-owned vehicle in a reasonable amount of time...And we're very happy with the vehicle.

Great dealership! - laprockv

Great dealership! From the facilities to the staff everything and everyone was professional. The knowledgeable and courteous staff made sure all my questions were answered, and my concerns were addressed.

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

It's always a pleasure working with Shavan. - SC and AC

It's always a pleasure working with Shavan. My daughter just bought her first car and she is thrilled with it! Simply the most professional car buying experience around!!! He had the car detailed and ready to test drive when we arrived. The finance department was quick and efficient as well! We appreciate the great service you get from Shavan and Pohanka Lexus.

Their Sprinter van service is less than stellar. - mdh

Their Sprinter van service is less than stellar. They do not offer service while you wait, even for a 1 h job. As I live 1 h away, this results in 2 hours of travel to deliver the van for service, and 2 more hours to pick it up. No loaners provided, so I have to take the bus. The van is a 2021 model purchased new. It now has 40,000 miles. We have had issues with the software controlling crosswind assist and adaptive cruise. It took 3 visits to fix the problem, which was solved by a software upgrade. Was the software update available during the first 2 visits? Next problem was the phone interface. Android Auto seemed to work fine, but phone calls only worked correctly 10% of the time. 2 separate trips to try to solve that issue. My Android phone worked fine on several rental cars indicating there was nothing wrong with my phone. At the 2nd visit the Service Advisor tested the system with my Android phone and repeated the problem. He then tried it with his Apple phone and it seemed to work fine, so he concluded there was nothing wrong with the system and said there was nothing they could do, and I should buy a new phone. We used my wife's Apple phone for the next long trip and found that Appleworks crashed the infotainment system a couple times a day. So back to the dealer for a 3rd visit upon our return. They discovered a software update that seems to have fixed the problem with both phones. Was the software update available earlier? On the 2nd phone problem visit, we reported a problem with the passenger seat belt not fully retracting. Given the transportation time cost if we left it, my perturbed state over the lack of concern over my phone problem, and the fact we have an extended warranty that indicates it covers all of the electronics, I did not leave the van to address the seat belt issue. When we brought it back for the 3rd phone visit, the van was out of factory warranty. The problem was diagnosed as a switch on the seat belt. Cost to fix, $1,000. The Service Advisor said it could not be covered under factory warranty, and when he checked, it was not covered under the extended warranty. Advisor seems to be a misnomer. He should have informed me that this was an expensive repair that needed to be completed while in factory warranty as it was not covered under the extended warranty.

Everyone was excellent from Donnie and Ian ensuring that - Lee W.

Everyone was excellent from Donnie and Ian ensuring that I found the vehicle I was looking for to Stephen making sure everything was taking care of on the financial side. Great customer service from all of them. They are definitely great assets to the Pohanka Chevrolet family.

Within 24 hours of me applying, Justin called me, got me - sesnyde23

Within 24 hours of me applying, Justin called me, got me in for an appointment and got me in the car of my dreams!

George was extremely helpful and I would highly recommend - 528nford

George was extremely helpful and I would highly recommend him. Went above and beyond to help us.

I just bought a used car from Glen he really was a - billco_1

I just bought a used car from Glen he really was a pleasure to work with and the sales manager Tim was also very easy going without all the back and forth I originally expected. Thankfully these gentlemen at DACARS Volvo in Fairfax, VA were able to help me make what I believe could be one of the best car purchases.

We had a really great experience at Safford Brown Mazda. - Lauren

We had a really great experience at Safford Brown Mazda. We were in the market for a new car, and they were really helpful. We were able to do everything we needed to do in one appointment. We never felt pressured to buy anything extra--anything we turned down, they didn't try to change our mind. And that was a huge point in their favor. We're really happy with our new car.

Great experience. - Stagnesme

Great experience. From the 1st inquiry about the QX80. to the end with my purchase. Great communication, fast follow up and seamless financing. Everyone I spoke with was professional and eager to help. No hassle, no fidden anything. Cannot thank CarNova enough.

I recently bought a Dodge Charger GT 2021, as a first - yannagrant1011

I recently bought a Dodge Charger GT 2021, as a first Time buyer. Martonio Howard was the gentleman that helped me and made it so easy, we had open communication though out the whole process. He kept me updated with everything and responded very quickly. I would definitely recommend VINSDC to anyone looking to purchase a vehicle and to also first time buyers like myself. I wish I could give this more stars. Thank you Martonio for the great experience!

Deon was gracious. - Curtarene25

Deon was gracious. He was very patient as I looked for the car that I wanted. I even went home before I brought the car and he didn’t blow up my phone. He was knowledgeable and there was no pressure. A great experience and a great dealership. Everyone was very friendly. Shoutout to Denise who helped me today to get my registration so I could put on my plates!! Thank you Priority Honda for helping a senior and a veteran!!

Top notch dealer in my case. - bruce.saunders

Top notch dealer in my case. No run around, attempts to sell-me-up, or less than ethical behavior. Fair and honist negotiators.Bravo Zulu! We need all dealers to be like the people at Moore Subaru of Richmond. Keep up the fair, honist, no pressure treatment and all will benifit.

I purchased a new vehicle from CMA. - Denise Dabney

I purchased a new vehicle from CMA. The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and concerns were answered.

I went in to purchase a car I saw online in their - Tee

I went in to purchase a car I saw online in their inventory and ended up buying a completely different car. Anthony V. was very helpful and patient with me while I test drove several cars from the Infiniti and Nissan lots before making a decision. He made sure I became a happy customer. Will definitely recommend him.

I walked onto the parking lot at Safford Brown Honda and - lladamsjr

I walked onto the parking lot at Safford Brown Honda and was greeted by Lilian Chow-Futtner, I had been thinking about buying a Honda Accord and she was great in listning to exactly what I wanted in a car. Needless to say, I sat down with her and in a short period of time I was driving off with the car of my dreams. Thank you, Lilian for your patience and effort to give me what I wanted!

I traveled more than 2 hours one way to Pohanka Honda of - Navy James

I traveled more than 2 hours one way to Pohanka Honda of Fredericksburg because they had the car in stock that I wanted and were willing to negotiate on the price of the vehicle and what I wanted for my trade-in. My local dealers weren't so accommodating. I got a good deal that I was very happy with. Before traveling to pick up my vehicle, I negotiated all the details over the phone and through emails and texts with my sales consultant Davina Vega. It was an extremely easy process. Davina was quick to respond with updated information or answers to my questions. The Finance Manager, Chris Foddrell, couldn't have been nicer or more efficient. Paperwork just takes time, but Chris did it as quickly as possible and didn't drag it out and wasn't pushy on an extended warranty or other add-ons. This was my first experience with PHF, and it couldn't have been better. I highly recommend them. 5 Stars! Retired Naval Officer

Ivan was great, helped me with the purchase of my new - Daejeonna

Ivan was great, helped me with the purchase of my new Malibu. Highly recommend! Thank you

It took 7 hours to do the work did not know it would take - bdkdmk

It took 7 hours to do the work did not know it would take long to do the work.

This is the best dealership in the world. - Edward.r.conry17

This is the best dealership in the world. My experience was better than I could have imagined. Tommy Stith and Kayla Dunaway helped me make my purchase easy and painless.I would recommend this dealer to anyone needing a Subaru.

The best financial Mr Vincent help me a lot hi is the - Zelayatomas

The best financial Mr Vincent help me a lot hi is the best! Thank you

Easy-to-use online appointment scheduler. - Susan

Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety of seating, coffee, water, snacks. Alex did great job overseeing my oil change, tire rotation and maintenance checks. State inspection, too.

I bought my car here because various dealers in Stafford - Kath

I bought my car here because various dealers in Stafford and Fredericksburg did not seem interested in waiting on an older woman ( or maybe because I was just a woman). I sat in one dealership for more than 30 minutes waiting for someone to talk to me while others were helped immediately. And i was wanting to see a vehicle I was really interested in. Nothing. Angry, I went home and car shopped online. I ended up calling Sheehy of Springfield and in three days had a car I had not thought of buying but became the best decision I ever made. I just had my first oil and overall check and massively pleased with the service and the people. I lucked out and found the best dealership I could hope for. Won't go anywhere else despite having to drive 35 miles on I95!

Worked with George to buy a new car and to trade in my - vickyathomas

Worked with George to buy a new car and to trade in my old car. It was a very smooth process and he was very easy to work with. He was not pushy, very flexible, and showed great customer service both before and after the sale.

I couldn't have asked for a better experience in buying a - eifferblue1

I couldn't have asked for a better experience in buying a car. Pauline helped me test-drive and purchase a Nissan Altima. She was polite, honest, informative, and helped me through every step of the way. I am very thankful to everyone at Fairfax Motors who helped me with the car-buying process!

Sales and finance people were very friendly and - Karen

Sales and finance people were very friendly and accommodating. While process took too long however. Had done preliminary paperwork on Saturday but I was still at the dealership for 2 1/2 hrs on the day of pick up.

I had a great experience with the sales staff at this - Redz2014

I had a great experience with the sales staff at this location. Jay was especially patient and understanding with my needs. I look forward to returning here again in the future. Keep up the good work!!!