Haley Toyota of Richmond

I recently bought a 2026 RAV 4 from Haley Toyoto, I can say nothing less than my experience was great. From the beginning I felt like I was being cared for, no feeling of being pressured or rushing me to say nothing less than my experience was great. From the beginning I felt like I was being cared for, no feeling of being pressured or rushing me to buy a vehicle and get going. My hat goes of to Nat Williams, who dealt with me from beginning to end, and even about 2 days after my purchase, he called to see if I had any questions about my RAV 4. Nat is always ready to help and I greatly appreciate that. Also to Tracy Clark, the Finance Manager, nothing but professional and very pleasant. I totally enjoyed my experience with Toyota for assisting me kindly with what is a very important matter of buying a vehicle. Thanks for such great service. More

Nathan Allen was a breeze to work with. . Everyone was cool.. I’ll BE BACK!😎😎 . Everyone was cool.. I’ll BE BACK!😎😎 More

The entire staff was professional, knowledgeable and customer focused. Nathan in particular went above and beyond my expectations. The Haley service department is second to none. The facility is clean a customer focused. Nathan in particular went above and beyond my expectations. The Haley service department is second to none. The facility is clean and well laid out. More

I have purchased two vehicles from Brad Thomson and I had a fantastic experience. The process was very smooth and pleasant. He was a great person to work with and I would highly recommend him for your vehicl a fantastic experience. The process was very smooth and pleasant. He was a great person to work with and I would highly recommend him for your vehicle needs. Brad is a true professional. More

Excellent service by Nat Williams in sales. He worked tirelessly to find me a satisfactory vehicle in one day that met my specifications. He worked tirelessly to find me a satisfactory vehicle in one day that met my specifications. More

Was treated well by the staff, Sarah Cruz in particular. Had a pleasant experience with this Toyota dealer. Had a pleasant experience with this Toyota dealer. More

Fantastic experience with Brad, Madisen, Jimmy and Tracy ! Thank you for making the process so easy. ! Thank you for making the process so easy. More

I had an appointment for an oil change. I got a text regarding scheduling a recall repair. They could not do the recall repair on the same day as the oil change so they rescheduled me to I got a text regarding scheduling a recall repair. They could not do the recall repair on the same day as the oil change so they rescheduled me to the following week. When I picked up the car, the recall work was never done. They had no record of the recall work being scheduled. If they can't get this small stuff right, how can I expect them to get the big stuff right? More

They try hard to be upfront and fair. Providing a dependable service at a market rate. Providing a dependable service at a market rate. More