I drove about an hour to order my new vehicle with - Dan Brackmann
I drove about an hour to order my new vehicle with Herlong Ford, but it was worth it. Ordering took a while because they are a small dealership in a small town and were slammed, but there was no pressure or skeevy sales tactics. Also, no addendum stickers (and at the time, no doc fee, but this has changed to a low one). When the time came for the F&I stuff, it was all very low pressure - no one tried to convince me I needed some warranty or plan that I didn't want. More like, "Do any of these interest you? No? Well, then just circle no." When I asked questions, the answers were straightforward - I never got the sense that anyone was trying to blow smoke. When the time came to trade in my old car, I got a fair price, not a lowballed price, right off the bat. On the minus side, I could have wish for a bit more frequent communication about the status of the order, even if it was "no change." And, the other thing I didn't like was that I ordered the car with no doc fee, but they instituted one about three months before my truck came in - I could have fought that, but decided not to since it was pretty low compared to some of the other dealerships in the state. In the end, it was a very pleasant transaction though if you like the big dealership vibe, I doubt this is the place for you.
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