17 Maryland Subaru Dealers

Fantastic in every way. - lorry Fenner

Fantastic in every way. Vitaly in service deserves extra credit for my new buy. And sue Ireland in sales. Great

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

Joe Kostecki was very informative a d through throughout - sgcollier6901

Joe Kostecki was very informative a d through throughout my car buying experience! He listened to exactly what my needs are and expedited the process perfectly! Thank you Gateway and Joe for my new ride! I could not be more happy!

Staff were all professional, helpful, kind, patient, - js

Staff were all professional, helpful, kind, patient, gracious, and everything you can want from a car buying process. For this purchase i contacted and negotiated with 9 different dealers in the week leading up to my purchase. Heritage Subaru Owings Mills had the best price and the best, most transparent communication, all thanks to Ansley and Julia. Julia was helpful responding to emails and made the process easy. Over online and in person, Ansley was absolutely terrific. I was terrified of the car buying process, but he truly showed car in his craft and the relationships he built. There was no rush, he was happy to go into detail into anything, many times telling us details unprompted. I had a great experience online and was worried I had to deal with shenanigans once I was in person and needed to close the deal. Ansley said "we don't do that here" and he was absolutely correct. Everything was straightforward, and I left the lot with a new car at the exact out-the-door price that was previously negotiated. I'll recommend Ansley and HSOM to anyone looking for a Subaru

We've been a Subaru Outback family for decades. - Dingram9094

We've been a Subaru Outback family for decades.. so there was little other option when we needed another vehicle for our new driver. The Crosstrek provided all the safety, security and longevity that we needed - so when I told Matt I was interested in a used Crosstrek with low mileage, single owner but most importantly: GOOD SERVICE RECORDS - he quickly found a few that would work for our family. Of course, I chose one that he didn't have on the lot but he was able to quickly retrieve it for us to test out within 30 minutes. Of course it fit everything I asked for. Zero stress, Zero pressure, Zero complications. There was even a 'wild animal' demonstration in the dealership when I showed up - testament to Subaru's longstanding commitment to the environment. The financial office was a breeze, much thanks to Marco. The Crosstrek is definitely dog friendly - and is making an excellent addition to our family. The 'FitzWay" is not just a slogan - but a mission statement that rings true. I was introduced to most of the staff - all with smiles and 'we'll get that done for you' attitude. Thank you for your service. We'll definitely be back for all our vehicle needs.

This dealer ship is great, honestly if it werent for them - DavidWitDaCoolestBRZ

This dealer ship is great, honestly if it werent for them not many women would be hitting my phone.

Ismael and company were informative of the work to be - BKL5220

Ismael and company were informative of the work to be done and cost, and ASAP advised me of the wheel ballbraring joints. Knowing we needed the car th we next day, the completed the job by 5:30 pm. The car was ready then and drove away likeca now car. We had to drive to OBX and car drove and a sounded like a new car. We drove knowing the we car was properly serviced.

I really like this Dealership. - satisfaction921

I really like this Dealership. Everyone is very friendly, and extremely helpful (especially Jeff). They take good care of you and your vehicle. I would recommend this Car Dealership to anyone looking for a decent vehicle/car salesmen, and regular care of your vehicle. Thank you I.G. Burton Suburu!

Amazing service, always attentive to your needs. - Dale and Lori Trotter

Amazing service, always attentive to your needs. We actually moved from the area and return (5 hr drive) to give them our business. Absolutely wonderful

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Michael helped me out in every aspect of the service. - schau1

Michael helped me out in every aspect of the service. Very professional and considerate. Broke down what was needed and was patient

Great team to work with in the purchase of my new 2026 - martyfisherjr

Great team to work with in the purchase of my new 2026 Subaru Forester. They were very knowledgeable and patient throughout the entire process. Aaron, Okezie, Lorenzo and Ezeckial did everything in their power to make sure I got the right deal but also the best price. I would highly recommend them...

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

Emma, who checked us in and answered questions was - sugarloafdunn

Emma, who checked us in and answered questions was terrific. Technician sent us a video and explanation of our vehicle, which was perfect. And we made it home without a breakdown so I guess they did a good job.

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.