32 Illinois Kia Dealers

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

We were welcomed with a very smooth and uncomplicated - sophiep7316

We were welcomed with a very smooth and uncomplicated process in hopes of buying a new car. We left more than satisfied thanks to our salesman Micah Barbee, who took his time to make sure I was familiar with all features of the car before getting on the road. Thanks again!

First time buying a car and Joseph was so nice and - dalba42

First time buying a car and Joseph was so nice and helpful. Answered all my questions and concerns highly recommend! Will be telling friends and family of my experience here at the dealership.

Jacob and Samuel provided a great car buying experience. - at60126

Jacob and Samuel provided a great car buying experience. Helped us sort thru 2024 vs 2025 RDX options and gave us enough time to figure out a great fit. 2025 RDX owners. Thanks. Long time Napleton Acura customer (sales and service).

Great. - LINFERD312

Great. Found the right car for the right price. We will purchase cars here in the future.

Jaime was extremeñy knowledgeable and show es us several - violetdental

Jaime was extremeñy knowledgeable and show es us several vehicles until we found the one we where looking for. Jaime we appreciate all of the help. We will be reffering friends and familia. Thank you for taking care of us Jaime.

I traded my 2020 Kia Sportage last week and I purchased - pughlatonja45

I traded my 2020 Kia Sportage last week and I purchased the 2025 Kia Sportage Xpro Prestige, top of the line, with only 17 miles from Classic Kia in Waukegan. This time I had options. Wayne Ricks is the top notch salesmen. No down payment again everyone. When he showed me the documents for my credit, I almost fell out of my seat and did a twirl at his desk. If you are seeking a Kia, I recommend to talk to Mr. Wayne Ricks he's very professional. He will give you what you are seeking. Communication is outstanding. Whatever questions you have he's on top of his game. My experience is always exceptional when dealing with Wayne. Thanks Wayne, many more blessings to you and yours.

Kept in touch during repairs and I liked that they washed - Loretaklopp

Kept in touch during repairs and I liked that they washed my car before returning it to me.

I was beyond impressed with my salesman Dan Wallow, who - dee masterson

I was beyond impressed with my salesman Dan Wallow, who went above and beyond to make sure all my questions were answered and made the car-buying process seamless and stress-free. Dan was genuine, honest, and it was evident he takes great pride in his work. The store manager Mo was also very wonderful to work with. He made it his job to make sure I didn't leave without being 110% satisfied -- mission accomplished! I highly recommend this dealership. I'm a new Kia customer and after this experience, I'll be back.

Madison herring helped me find the perfect vehicle to see - burrisbrant1

Madison herring helped me find the perfect vehicle to see her for your next car!

They had exactly what I was looking for on the lot and - jhardeko

They had exactly what I was looking for on the lot and made it quick and easy to bring it home.

If you’re looking to purchase a Kia, this is the place to - D&J

If you’re looking to purchase a Kia, this is the place to go to! Our sales associate YANCY, was fantastic, patient and a great listener. He worked with us and for us to get the best deal. The general sales manager Brandon also gets a top rating! The crew there is top notch!

This was by far the worst shopping experience of my life. - echeva19

This was by far the worst shopping experience of my life. I hate to even give one star. The pushy fast talking manager Adam wasn't even the worst part. Marius the "finance manager" takes the prize for raising his voice, speaking over me, and coming around the desk to literally get in my face and simply for choosing outside financing. Good down payment, excellent credit, and prearranged financing does not matter in this place. This is not a female friendly environment for customers or employees alike. Buyers beware, shop at your own risk in this place!!!

Great customer service! - Macyemmab

Great customer service! Mike was awesome at explaining everything and walking me through the process. Highly recommend him to everyone

JR took good care of us since the moment we started - Andrea

JR took good care of us since the moment we started looking for the perfect fit. He ended up finding the perfect car for me!

Very well organized, friendly people who waited on me - Scream 125

Very well organized, friendly people who waited on me and my wife! I was very pleased with my experience

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

Castle Kia was extremely helpful with my last purchase! - Edward Kandel

Castle Kia was extremely helpful with my last purchase! I was able to get a great deal on a new Forte from Jerry Spainer and Alex Connolly. Even though I didn’t want to go into the dealership initially because I was worried from past experiences, Andrea pushed me to come in because she said the managers would give me a better deal in the store, she was so right and I am glad I did! Eva & Andrea did a fantastic job with the walkround video they sent over as well! I got a fantastic value on my trade, especially since I brought it in rather than sending over photos as Tyler, the internet sales manager suggested! Thank you Eva, Andrea, and everyone at Castle for a great experience!  

On November 13, 2024, my family and I went to Gerald Kia - mrussell38

On November 13, 2024, my family and I went to Gerald Kia of Naperville excited to see some amazing vehicles (2025 K5 LXS and K5 GT-Line). We met with Ky and he was amazing and knowledgeable. As time went on and we were negotiating a deal, that is when the disappointment and embarrassment for this dealership occurred. The sales manager CARLOS (unprofessionally dressed and wearing a baseball cap) came over to Ky’s desk and berated and yelled at me for the price and terms I was asking. It was unprofessional and very verbally aggressive, yelling at me, pretending he “didn’t understand “ the price and terms my family was asking for. First of all, how is yelling and insulting a father of 2 in front of his wife and kids going to foster a deal? Secondly, how can a person in a sales manger position, having conducted hundreds of deals, pretend to “not understand “ or be confused on what sort of deal and terms is needed for myself and my family. I could have paid cash for the deal then and there, but was so put off we left. The finance manager did a great job trying to save the deal, but in what world is it ok to yell at a potential customer in front of their family. Please do not do business here until CARLOS is replaced or coached on basic proper customer communication.

Their service and supports are really good. - Nisarahamed Liyakkath Ali

Their service and supports are really good. Looking for the continuous support and service, thanks

I worked with Kostya Reznik, who worked very hard for my - Michael Rossi

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

Went in with a trade in no money and walked away with - xxpandadoll22xx

Went in with a trade in no money and walked away with another car it was a key to key trade and the salesman Peter bought new plates for my car and they did this when i had bad car credit

Paige Weinhaus Is the Best Service Adviser I have ever - Cindee & Gideon & Gavri'el

Paige Weinhaus Is the Best Service Adviser I have ever met and Jacob was an excellent Mechanic!! I have had many cars! From Corvettes to Cadillacs and the service was not good! My NUMBER 1 concern is the SERVICE DEPT If the dealership doesn't have a good Service Dept thats a big concern! I was extremely pleased with the Service I have been getting at Auffenberg Kia in Shilo Paige and Jacob were very thorough and explained things in detail as well as making sure that I was very satisfied with the service! This is what makes me come back to purchase another vehicle Not to mention how much my Service Dog loved all the loving attention!! C Grimes

Always get great service and suggested service. - fatlangoody

Always get great service and suggested service. Great crew. Never been disappointed. Going on 3 years. Thank you and MERRY CHRISTMAS TO ALL.

Initially my expensive repair did not work. - Unhappy Kia Owner

Initially my expensive repair did not work. Subsequently, the service department worked with me on a very agreeable solution. They have always been friendly. It took a bit of time to resolve this but I appreciate their willingness to work on fixing the matter.

I always appreciate that. - Jesusgreatlord

I always appreciate that. You always bring my car back nice and clean and you always explain everything that’s been done to the vehicle and it be time. I do appreciate being part of Willowbrook Ford and Kia. He is part of the reason why I keep coming back. thank you Matt merry Christmas.

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!

All the used vehicles were not certified. - CDM

All the used vehicles were not certified. They were all absolutely filthy inside and needed some sort of repair complete before you could drive it off the lot. The first car we asked to test drive had a bad wheel bearing strut. We didn't even make it off the lot because it wasn't safe to drive! Why would they let someone test drive an unsafe vehicle off their lot!!?? On a positive note, the salesman was very accommodating and friendly. He definitely had is work cut out for him.