Ed Napleton Acura

I had such a great experience buying my brand new Acura from this dealership! From the moment I walked in everyone was so friendly welcoming and helpful. The whole process was honestly so much easier and m from this dealership! From the moment I walked in everyone was so friendly welcoming and helpful. The whole process was honestly so much easier and more comfortable than I expected. Everyone I dealt with was patient, professional and really took the time to answer all of my questions without ever making me feel pressured. They (esp Faris) made sure I understood everything and made the entire experience feel very smooth and stress free. You can tell they genuinely care about their customers and want you to leave happy. I’m so happy with my new Acura and I’m especially glad I chose to purchase it here. The customer service efficiency and overall atmosphere were amazing. I would definitely recommend this dealership to anyone looking for a new car. Such a great experience from start to finish! More

Hey Yall just got a 2024 Seltos from Napleton Acura in Elmhurst. James Rempas was my sales consultant who made the process of purchasing my vehicle so wonderful. Plus Chris Mancari the manager was great Elmhurst. James Rempas was my sales consultant who made the process of purchasing my vehicle so wonderful. Plus Chris Mancari the manager was great to make the deal right. So make sure you see James and come to Napleton Acura in Elmhurst More

I had such a pleasurable experience! Everyone was so friendly, helpful, and overall super understanding! Everyone was so friendly, helpful, and overall super understanding! More

Great experience at this dealership. Chris and Lance are amazing. They made the whole process easy and enjoyable, answered all my questions and went above and beyond. I am absolutely thr Chris and Lance are amazing. They made the whole process easy and enjoyable, answered all my questions and went above and beyond. I am absolutely thrilled with my new Acura and service! Highly recommend this location. More

Great dealerships and amazing customer service! ! Got a brand new Acura Integra 2026 Aspec thanks to James Rempas. If you are looking to get a car for a great price come here and ask for James Rempa ! Got a brand new Acura Integra 2026 Aspec thanks to James Rempas. If you are looking to get a car for a great price come here and ask for James Rempas, at the Ed Napleton Acura dealership!! More

This dealer have this 2027 Kia Telluride Hybrid X-Line SX Prestige listed online for $58,457 and told me to come to the dealership to test drive the vehicle, after I got there they didn't own up to the onlin Prestige listed online for $58,457 and told me to come to the dealership to test drive the vehicle, after I got there they didn't own up to the online price even after I showed them the listing, the salesman whoI forgotten his name went to management then came back with a price for almost $70,000 thinking it was ideal. I got up and walked out without asking any questions. I would stay far far away from places like this, I will never return. More

I contacted Marta Niles “ customer relations manager” via email on July 1 telling her my concerns and she responded on July 2 stating she shared my email with the service Director to follow up with my concer email on July 1 telling her my concerns and she responded on July 2 stating she shared my email with the service Director to follow up with my concerns. I also forwarded these emails to. Hitko Kadric. I received no follow up from anyone and emailed Marta again on July 2 , July 4 and July 6 with no response. How do you call this “customer relations”!!! also spoke directly with Eduardo Rodriguez who is the CX director of corporate in Oak Brook on July 2 stating he will get back to me also again no follow up. I also left another voicemail with him with no response. More

Excellent service,very knowledgeable,no issues with hidden costs made it very easy and simple hidden costs made it very easy and simple More