Ed Napleton Acura
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Had a disappointing experience at Ed Napelton Acura. We called ahead of time to arrange for the vehicle we were interested in. Our sales person was Faris who was friendly. The issues started when dis We called ahead of time to arrange for the vehicle we were interested in. Our sales person was Faris who was friendly. The issues started when discussing pricing. Their website listing had clear itemized and final pricing (minus sales tax) and made no mention of any additional parts/ services installed on the vehicle. Unfortunately they tried adding on $499 for wheel locks (which cost a fraction of that at Acura’s parts center). This was misleading and felt deceptive. I wouldn’t recommend shopping for a vehicle here. More
The whole experience was smooth and straightforward, and I really appreciated Kenny honesty and willingness to help. I would definitely recommend him to anyone looking for a vehicle and would gladly work wi I really appreciated Kenny honesty and willingness to help. I would definitely recommend him to anyone looking for a vehicle and would gladly work with him again in the future. More
I purchased my brand-new 2025 Acura MDX Advance Trim here two years ago, and the entire buying process was a breeze thanks to a highly knowledgeable and easy-to-work-with sales team. Recently, I brought my v two years ago, and the entire buying process was a breeze thanks to a highly knowledgeable and easy-to-work-with sales team. Recently, I brought my vehicle in for a service issue that unexpectedly carried a charge. Christopher Mancari, the General Sales Manager, stepped in, spoke directly with the service department, and completely took care of it for me. He was incredibly courteous and helpful in resolving the situation. I give the sales department a well-deserved 5 stars and highly recommend them! More
I bought another Great Car from Napleton’s Kia on Saturday. James Rempas, my Salesman found me Exactly what I wanted and put me in a Fabulous 2027 Telluride Hybrid. Tell him what you want and he will Saturday. James Rempas, my Salesman found me Exactly what I wanted and put me in a Fabulous 2027 Telluride Hybrid. Tell him what you want and he will find it. Made my buying experience wonderful with no Stress. Need a car or SUV? Ask for James and thank me later! More
Came in and got a 2027 Kia Telluride Hybrid. Great car and even better was Salesman James Rempas. He will put you in your dream car. Go see him!! Great car and even better was Salesman James Rempas. He will put you in your dream car. Go see him!! More
We had an excellent experience from start to finish purchasing my son’s first car. The entire team made what could have been an overwhelming experience incredibly easy and enjoyable. From our salesp purchasing my son’s first car. The entire team made what could have been an overwhelming experience incredibly easy and enjoyable. From our salesperson Kenny, to Marco in the financing department, to Chris Mancari, everyone was professional, knowledgeable, patient, and genuinely helpful. They took the time to answer our questions, explain everything clearly, and made sure we were comfortable throughout the entire process without ever feeling pressured. Buying your first car is a big milestone, and I really appreciate the way the entire team treated my son and helped make it such a positive experience. Excellent customer service all around. I would absolutely recommend this dealership! More



