Hitko Kadric

I’m very happy with my purchase. I honestly wasn’t sure if I was going to find what I was looking for, but Mark made sure I got everything I wanted and nothing less. He helped make s I honestly wasn’t sure if I was going to find what I was looking for, but Mark made sure I got everything I wanted and nothing less. He helped make sure I was within the budget I wanted to spend but still get all the bells and whistles. More

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Mark Chaparro helped us get into a new vehicle and made the process a great experience. Thanks Mark!!! the process a great experience. Thanks Mark!!! More

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Christopher was great. Super personable and very kind. I love this dealership and I will be returning. Super personable and very kind. I love this dealership and I will be returning. More

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Good people and great service. Highly recommend. Cars are great. Very professional service, kind and easy to deal with. Highly recommend. Cars are great. Very professional service, kind and easy to deal with. More

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Mohammed made the process smooth and comfortable while ensuring all our needs were met. Together with Sales Manager Christopher Mancari and Finance Director Razzak Khader, the team provided phenomenal cus ensuring all our needs were met. Together with Sales Manager Christopher Mancari and Finance Director Razzak Khader, the team provided phenomenal customer service. More

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Great dealerships and amazing customer service! ! Got a brand new Acura Integra 2026 Aspec thanks to James Rempas. If you are looking to get a car for a great price come here and ask for James Rempa ! Got a brand new Acura Integra 2026 Aspec thanks to James Rempas. If you are looking to get a car for a great price come here and ask for James Rempas, at the Ed Napleton Acura dealership!! More

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This dealer have this 2027 Kia Telluride Hybrid X-Line SX Prestige listed online for $58,457 and told me to come to the dealership to test drive the vehicle, after I got there they didn't own up to the onlin Prestige listed online for $58,457 and told me to come to the dealership to test drive the vehicle, after I got there they didn't own up to the online price even after I showed them the listing, the salesman whoI forgotten his name went to management then came back with a price for almost $70,000 thinking it was ideal. I got up and walked out without asking any questions. I would stay far far away from places like this, I will never return. More

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I contacted Marta Niles “ customer relations manager” via email on July 1 telling her my concerns and she responded on July 2 stating she shared my email with the service Director to follow up with my concer email on July 1 telling her my concerns and she responded on July 2 stating she shared my email with the service Director to follow up with my concerns. I also forwarded these emails to. Hitko Kadric. I received no follow up from anyone and emailed Marta again on July 2 , July 4 and July 6 with no response. How do you call this “customer relations”!!! also spoke directly with Eduardo Rodriguez who is the CX director of corporate in Oak Brook on July 2 stating he will get back to me also again no follow up. I also left another voicemail with him with no response. More

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The worst dealer I ever tried to buy a vehicle from, This is a Acura dealer, but it building look like it never been renovated, the salesman dresses and conducts themself like they work for a buy here pay he is a Acura dealer, but it building look like it never been renovated, the salesman dresses and conducts themself like they work for a buy here pay here. I called ahead 3 to 4 times to come buy a Acura Certified 2025 TLX, I was assured over the phone that the price was 42500 plus a 350 doc fee and taxes, and that they would accept my CHASE APPROVED LOAN. I drove 3.5 hours from Indiana to buy this car, When I got there nobody knew I was coming, ( but I had a reservation) . The car was not even in the lot, but in another lot, I had to drive with the salesman to get it, but the lots doors were locked, after they sent someone else to get it and brough it back, I checked the car, the miles were 550 not the 152 advertised(not big deal), I notices the windows were tinted, ( not shown on the pics). As soon I sat down the salesman hand me a QR code to fill an application, I told about my chase approval, to which he replied I still needed to fill the application, from here on the conversation turned tense, he came back really quick claiming they could not find it, I told him there was two pages, came back and added the last 4 of our socials, in the mean time he brought the invoice for the car, to which they added a $2500 for a paint protection, $499 for wheel locks and $399 for the window tint. Then came back insisting that I needed to reapplied to find the application, when I refuse the finance manager came out all angry and mean, raising his voice claiming he needed me to do that for him to do his job, and I did not like I could just leave. I told to just do it my name then. In the mean time we started discussing the excessive add on, The salesman argued that the wheel lock were already installed, and they were labor to installs them, even though Acura sell those for $75 as an accessory, after arguing back and forth he concluded that because they selling the car so low, I had to get screw with those adds, I offered to refuse the paint protection and either the $500 wheel nuts or the $399. He went and came and said NO they all had to stay. I had to drive back to indiana with my $10000 for down payment. Just One way to described these people HUTLERS More

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DO NOT PURCHASE FROM HERE if u want to be ripped off. Finance person named Kiki tacked on $4k worth of warranty that i didnt agree on and tried to play it off like it was a misunderstanding. Not even an Finance person named Kiki tacked on $4k worth of warranty that i didnt agree on and tried to play it off like it was a misunderstanding. Not even an apology ftom her either. She kept insisting on my monthly budget and how she can lower it for me, even extending my loan term. Luckily i questioned her breakdown and thats when i saw the addtl $4k(6yr warranty) charge(i only agreed to 2yr warranty for $1.2k. Vehicle also had a side mirror that needed replacement that they agreed on. The day my pregnant wife took in vehicle they told her it will take 2hrs, 2 hrs later they say itll be 4hrs, 4hrs later they said they cant finish it. They couldve at least given her a loaner at 2hrs. When they finally gave her a loaner, it was the smallest Kia u can imagine. The MDX i bought also had a scratch on bumper that they promised theyd touch up. They had my mdx for 2 days and when my wife picked it up, the scratch wasnt even touched up. No full tank, tires unevenly inflated, no car wash. Only good thing about this dealer is Wade, the sales guy we dealt with. Very pleasant and transparent guy. Other than that, this place is horrible More

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