40 California Lexus Dealers

Awesome experience. - moshabbirus

Awesome experience. Great dealership. Even better Sales Team, especially Salesperson I worked with. Love sharing my experience with others for sure.

Love how professional they are and how they make you feel - christa.haratani

Love how professional they are and how they make you feel at ease and comfortable.

I received excellent service from this dealer both before - SHUTCHIN

I received excellent service from this dealer both before and after bringing my car in. The service advisor was knowledgeable and professional and I was provided with a Lyft ride both home and back to the dealership.

Help in front office Lara really tried to help me for - lansnes

Help in front office Lara really tried to help me for ordering a side mirror for my car. I am a widow and was at a loss what to do. She tried to get me a better price, expensive as parts and labor are she tried and succeeded to a degree. Everyone is so pleasant at Cerritos Lexus. Thank you.

Exceptional service. - ANYA.KULIGINA

Exceptional service. Made everything super easy. Working with Jayson was seamless. fast to respond and made it easy communicating over text. It never thought buying a car from a dealer could be a pleasant experience and it was!

I am a returning customer and the customer service is - precision.prep

I am a returning customer and the customer service is great. I am willing to continue to buy my vehicles from Tustin Lexus.

Had an amazing experience with Lexus of Serramonte. - Frazeurs

Had an amazing experience with Lexus of Serramonte. Everyone was great, especially Maxsim. Thx, Gary

My wife and I had an excellent experience working with - TB

My wife and I had an excellent experience working with Brandon and Junior at Lexus of Marin. We appreciated their low-key approach and their real effort to get us information and the car we were looking for.

Very nice and helpful. - Romi Horja

Very nice and helpful. Easy to make an appointment and get the right information. Good service.

I’m totally satisfied with the kind of treatment I - Mercy

I’m totally satisfied with the kind of treatment I received from the salesperson & finance manager, very professional.

I want to thank BRANDAN BARRAGAN for making my Lexus - lilybean78

I want to thank BRANDAN BARRAGAN for making my Lexus purchase experience absolutely fabulous from beginning to end. No pressure, just great and knowledgeable. Brandon even introduced me to DINO, a sales manager I think, who owns the model of car I wanted to buy! Comparing notes was helpful. MAURICIO made the paperwork part painless and fast. I appreciate the excellent customer service!

First time visit to this dealership and it was an - JS

First time visit to this dealership and it was an excellent service experience. Checked in promptly and David came out to greet me in the waiting lounge. Vehicle service and wash was completed timely as promised. It was also a comfortable wait in the lounge while the service was being performed.

The service was terrific. - myhuong

The service was terrific. Staff was very knowledgeable and was very attentive to our requirements.

Excellent service. - Charles B.

Excellent service. Mr. Francis Saldaña was very likable, knowledgeable, professional and kept me informed of the work progress about my car.

Professional and courteous service. - Roddawg190

Professional and courteous service. Service was completed on time and no surprises. Lexus of Bakersfield is best dealership in town.

Great Dealership! - katia_92109

Great Dealership! Service impeccable. Very friendly and helpful! And Honest. I have bought 2x cars here the last 15 years, both used but not excellent.

The environment and service were both great, and the - J. Chen

The environment and service were both great, and the people were super nice. Highly recommend!

Customer Service was great. - madolsa

Customer Service was great. Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could be better (Keyes in Van Nuys had PORTOS!!) Thank you!

David Rodriquez was great! - drfootfixer

David Rodriquez was great!!He was professional and very knowledgeable about the car!! Great car!!

Great experience with Philip and Rigo exceptional - reyna_valdovinos

Great experience with Philip and Rigo exceptional customer service Christiano in finance was also amazing.thank you Temecula valley Lexus for making the process so easy…

Fresno Lexus has the best employees thank you Jake D for - Romansarkisian13

Fresno Lexus has the best employees thank you Jake D for everything. You’re the best..

I was very Satisfy with this dealer. - Mary55

I was very Satisfy with this dealer. People here a Is very helpful. I will recommend this dealer to my friends

Lexus dealership internal sales manager, Mr. - Vijay Patel

Lexus dealership internal sales manager, Mr. Dell is the best salesperson fastest car purchase in history. I would recommend it this dealership and also specially for Mr. Dell Internet service manager the great person thank you

Everyone was very professional, There is a nice waiting - BT470

Everyone was very professional, There is a nice waiting area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the problem, most importantly.

Samaneh Jarzegar and Justin Samaan were very dishonest - marcelozavala

Samaneh Jarzegar and Justin Samaan were very dishonest and lacked integrity in my wife's car purchase at Keys Lexus a couple months ago. When we went to the office to negotiate the purchase, she showed us a paper and I noticed two charges of $995 each in addition to taxes, registration fees and purchase price. One was for ETCH and the other one was for Perma Plate. We asked what those two charges were and Samaneh replied that those goverment charges and they were not optional. I replied to her that I knew about the licence/registratin fees that were supposed to be around $600 so why we would have to pay $1,990 in "mandatory goverment fees"? She just replied that those charges were imposed by the goverment and were not optional so we decided to pay those charges. I found out later that those two charges were optional and one was a Theft Deterrent sticker that costs about $20 and you can put it yourself on the car window. The other charge for Perma Plate was for a coating that they put on the pain which is worth about $200 and it doesn't even look like it was applied. We also told her that we wanted to pay cash for the purchase but they still run a credit report for my wife. Samaneh said they still run a credit report even if you are paying cash. I found later that they don't have to run a report but they choose to do it to finance you the purchase as they make money and commission for financing a contract. After agreeing on the purchase, Samaneh took us to the finance person (Justin Samaan). Justin told us that he just needed a credit card to charge $5,000 as it would benefit us because "anybody loves points" on a credit card and the rest we could pay cash. So he made us wait for about 15 minutes outside his office to do the paperwork. Then he brought us in the office and explained to my wife that all the contract information was on a "Zip" memory card that he would give her after signing all documents. He had my wife sign about a dozen documents on an ipad but he never showed my wife the documents where it stated that two charges for $1,990 optional and it had a better description of what the two charges were. Also, Justin never showed my wife that it was a financing contract financed for 72 moths at 7.99% interest. He also had my wife sign a declination consent for a Purchase Cancellation Option Agreement as "no body ever buys it" and you would have to pay $500 restocking fee. About a month later, we found several imperfactions on the car as we did not noticed when we bougth the car because it was very dusty and the imperfections were spray painted but the pain started to come out after a few weeks. My wife didn't want me to write a complaint but I don't think is fair that dishonest take advantage and play with your intelligence to make sales. I read a lot of similar reviews and found out that 12 keyes dealers are now owned by Lithia Auto Sales and they are pressured to make profits.

I went to Lexus Escondido today, and the sales guy named - thefonze619

I went to Lexus Escondido today, and the sales guy named Mike was trying to rob me by giving me a very low trade in value at 22 thousand, he never inspected the car, he just low valued my trade in from the start. I had left the dealership when Ean the Sales Manager tells me that he can come closer to my pay off amount wich was 29 thousand, that is a total of 7 thousand dollars that Mike was trying to rob me of by offering me a very low trade in. I went back and spoke with Ean and Mike, Ean offered me 29 thousand for my car but tried to make it up by selling me the Lexus Es 300 at above MSRP and was not even trying to work with me on a lease, Ean wanted to have me finance the vehicle, when I mentioned to them that I had leased a vehicle in 2022 and at that time I was given a decent deal and that's what I was asking for Mike replied that was back in 2022, I financed my house back then at 1.9 percent, and basically telling me things are different now but in a sarcastic way, then Mike got a call and left the office. This dealership is full of crooks and scammers, how do you go from low balling me on a trade in, then come back with a 7 thousand dollar difference, then try to make it up by selling me an overpriced Lexus. I am glad I did not buy a car from them today, My basic Camry is a smoother ride than the Lexus Es300, don't just take my word for it go give them a test drive. I urge you to do your research before going to these crooks, I will never buy another Lexus vehicle again.

Great price and great service. - cushmangerald

Great price and great service. It was a fast easy and pleasant experience. Would highly recommend Lexus of Valencia to anyone.

Matthew is very knowledgeable, patient, honest and - Ghkuo2019

Matthew is very knowledgeable, patient, honest and helpful to us throughout the process of purchasing a new Lexus RX350. .We were very pleased with his services. Geehong Kuo

Went to check a trade in vehicle and upon arrival David - ryan.ca89

Went to check a trade in vehicle and upon arrival David helped me through the purchase/ trade in process and we were able to make a quick deal that was easy, transparent and straightforward. I got a great offer on my current vehicle and made a very fair deal for my new vehicle. Will absolutely be back once it's time to purchase a new car again. Overall awesome team and great purchasing experience!