40 California Lexus Dealers

I felt that the person was very patient, had a thorough - 784292278

I felt that the person was very patient, had a thorough and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.

The only negative thing I have to say about it is when I - donacolo1

The only negative thing I have to say about it is when I dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had already filled out all the paperwork online).. Apparently she forgot me because 45 minutes later I went up to the desk to ask where my car was. At that point, she went and got it for me. I have, however, had great experiences in the past. She was very apologetic and nice to me though.

Tim was very friendly and communicative. - Krtine

Tim was very friendly and communicative. I wanted a very transparent transaction & he gave me that. He has a great personality & not the not a pushy sales person. Provided me all the information & respected my decisions. For that I give him more respect. I would for sure send him my friends and family.

Awesome service for my brake noise appointment. - CB

Awesome service for my brake noise appointment. I plan to for same service representative from now on!!!!!

Excellent place to buy a new Lexus car. - Tom Wu

Excellent place to buy a new Lexus car. The sales person Kevin Yoon is very patient and knowledgeable. This is our first Lexus car, and it has all the optional package we wanted. And of course, we bought after test drive.

The people are professional and knowledgeable. - JK

The people are professional and knowledgeable. I feel confident that I will get goo service

Stephen DeWitt made our car-buying experience - MEGOOBEE

Stephen DeWitt made our car-buying experience exceptional. He was incredibly helpful in guiding our vehicle selection and thoroughly familiarized us with our new car. His professionalism and respectful demeanor transformed what can often be a stressful event into a calm and relaxed process. We had actually been working with Stephen for about a month before finalizing our purchase at Beverly Hills Lexus. However, our experience with your used car manager was notably different. While we understand that trade-in valuations can vary, receiving an offer that was fifty percent lower than other appraisals felt not only like an extreme low-ball but was also quite insulting. It certainly didn't make us feel like valued customers. It was only due to Stephen's professionalism, rapport, and the goodwill he established with us over several weeks that we didn't walk out of Beverly Hills Lexus. The bottom line is this: if your used car manager isn't interested in acquiring a trade-in vehicle, they should simply say so. There's no need to insult customers. As a final comment, our initial ranking for Beverly Hills Lexus was 3-Stars (Average). After considering Stephen's exceptional performance, we improved the rating to 4-Stars (Good).

Easily accessible from highway. - rs

Easily accessible from highway. Clean and pleasant facility. Professional, knowledgeable, and courteous employees. Overall a nice car buying experience.

Lexus of Concord gave us a very good experience when we - Debby H

Lexus of Concord gave us a very good experience when we purchased our new hybrid car. David was our salesman and he is a cut above all others. He is very pleasant, knowledgeable and low pressure. I highly recommend this dealership for your next purchase.

Salesperson Everd made the sale happen. - Schandavong

Salesperson Everd made the sale happen. Great customer service. He was accommodating from the time we got to the dealership, all the way through the purchasing moment. He worked with the numbers that we wanted and was able to get it done with his finance department to approve the sale. Highly recommend this dealership and Everd.

Excellent services. - quangdinh.nguyen64

Excellent services. My vehicle’s issue regarding to tire pressure light on dash is solved.

At Crown Lexus I was received a fair price for my trade - Jaime H Gonzalez

At Crown Lexus I was received a fair price for my trade and was treated great. Everyone was nice and courteous. Tony Hyunh and his manager David gave me a great deal.

Good service in Santa Barbara. - SPARTANBRIAN

Good service in Santa Barbara. I wish though that they would come get my car in San Luis.

Great service! - LAZCANOFAMILY

Great service! Lexus customer for over 15 years. Staff is very helpful and knowledgeable. Always updated on service

Enrique Carvajal was the most amazing sales consultive I... - Rayman1168

Enrique Carvajal was the most amazing sales consultive I have ever had the pleaser to deal with. Enrique treats you like he's selling a car to his Mother. There was not a question he could not answer. Took as much time as I needed and I never felt like I was rusher or pressured. Do yourself a gigantic favor and go and see him first, there will not be a need to go anywhere else. Santa Monica Lexus should thank their lucky stars he is in their dealership and not one of their competitors.

I want to thank BRANDAN BARRAGAN for making my Lexus - lilybean78

I want to thank BRANDAN BARRAGAN for making my Lexus purchase experience absolutely fabulous from beginning to end. No pressure, just great and knowledgeable. Brandon even introduced me to DINO, a sales manager I think, who owns the model of car I wanted to buy! Comparing notes was helpful. MAURICIO made the paperwork part painless and fast. I appreciate the excellent customer service!

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.

Easy, transparent and thoughtful. - KMarMac

Easy, transparent and thoughtful. Very knowledgeable that will ensure satisfactory product delivery! Never felt rushed or pushed into anything. No up sales or hidden fees.

Excellent knowledge about cars, pros & cons, financing, - tomrcpa

Excellent knowledge about cars, pros & cons, financing, etc. Made my decision easier. Thanks for being there with all the answers.

Great experience with Andy as my service specialist! - rolf

Great experience with Andy as my service specialist!! Knowledgeable, nice and friendly and kept me informed as my situation hanged.

It is very friendly and helpful. - afkurtis1

It is very friendly and helpful. Very clean and I love the coffee. The are very knowledgeable.

The dealership is clean and had many options. - tuanh714

The dealership is clean and had many options. My salesperson Brandi was very knowledgeable, patient, and had great customer service throughout the whole day. She assisted with so many test drives and helped make my decision a lot easier.

Best dealership. - Disgruntled buyer

Best dealership. Thor the salesman and David management and Austin finance were all great. In and out in no time.

The Internet salesperson I dealt with is two-faced. - An Average Joe

The Internet salesperson I dealt with is two-faced. When getting internet price quotes from Putnam Lexus, the same salesperson gave me two price quotes on two similar cars. The first price quote explained the details, and salesperson told me to make an appointment when I'm ready. The second email from the same person used slimy sales tactics (get in-store today or no deal) to try to high pressure me to close the deal as soon as possible without even having looked at the car. Therefore, buyer beware when dealing with sales here. Understand their sales strategies and tactics, and move at your pace, not theirs.

My interaction with everyone I encountered was pleasant - ycbez1

My interaction with everyone I encountered was pleasant and professional. Nikita Chekhlov was very helpful . patient and kind.I did not feel pressured. Overall.good experience .

The service rep was wonderful. - devineg23

The service rep was wonderful. I appreciated her attention. However I was told by someone else when I scheduled my appointment that could have a loaner and I filled out the paperwork on line. But when I arrived there wasn’t one available.

Eric made the process of buying our new TX500h very - charlie.w

Eric made the process of buying our new TX500h very smooth including adding on the running boards the same day as purchase. Best salesman of several dealers I visited during the buying process.

As a single woman I’m usually super apprehensive about - cruzcg1

As a single woman I’m usually super apprehensive about going into a service shop to get work done, but the entire team at Fresno Lexus made me feel incredibly comfortable and provided a stress free experience. Dimetri was very informative and explained everything I needed every step of the way. He was genuinely so kind and caring, so even though my car breaking down in unknown area could’ve been a horrible experience, he turned it all around and made my experience positive and helpful. They have a great team in Fresno and I’m so appreciative that of all places I broke down, they are the ones that helped me. Thank you Fresno Lexus and huge thanks to Dimetri for such excellent customer service!