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Lexus of Pleasanton

Pleasanton, CA

4.9
1,766 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,766 reviews

September 15, 2026

I come to this shop all the time for all my car repairs and maintenance. My advisor is Nick who is always helpful, dependable and very knowledgeable of his job. I like going here because the shop is clean More

by Liam_Gy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
September 14, 2026

Russell has been fantastic throughout the process and helped a lot to find me the best car! Went above & beyond for the process. Highly professional and supportive! Very helpful and nice person. More

by patel_chintak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you patel_chintak for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day!

September 14, 2026

Nick is absolutely a great advisor! I've been coming to him for many years and he gets even better each time. Tough nowadays to find an excellent customer service so I truly appreciate More

by XianMien23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you XianMien23 for sharing your experience with Nick and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 13, 2026

I just wanted to thank Nick Wilson for great service, I came by to get some recall work done for my Lexus. He helped me and made the process super efficient, thank you so much. More

by sy1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you sy1776 for your wonderful feedback, this means a lot to us.  We strive for 100% satisfaction, and it is great to see you had such a positive experience during your service visit. We are committed to ensuring our guests who have a Lexus that performs at its best.  We appreciate allowing our dealership to be a part of your Lexus journey and look forward to being of service to you again in the future.

September 13, 2026

Vehicle has had a major repaint. Both rear quarters, rear bumper, rear hatch, rear portion of roof. Also, right front fender. My Bodyshop quit lookingat that point as he felt the car More

by don_savard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chowduray, Jeremey Halden
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you Mario for the review. We would like to discuss your visit with you in more detail. Please reach out to our Sales Manager Greg Choy directly at 925-226-8443. Thank you. Regards, Your Team @ Hendrick Lexus of Pleasanton

September 12, 2026

Nick - thank you so much! ! You’re absolutely fantastic. Thanks for helping to fix my car on time and also recommending suggestions about other stuff I need to fix. As always, More

by Nate.Oliva22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you Nate.Oliva22 for sharing your experience with Nick and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 12, 2026

I serviced my Acura RDX 2014 today at Lexus Pleasanton. I used to use Acura Pleasanton next door and this was my first visit to Lexus Pleasanton. Seeing Marisol was really nice. Excellent Customer Support More

by AIAhmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you AIAhmed for sharing your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 12, 2026

Russell Go out of his way, above and beyond to help us on our first Lexus. Ưhat an âmzing ẽoerience More

by diemquyenluong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusell betkowitz
Sep 15, 2026 -

Lexus of Pleasanton responded

Thank you diemquyenluong for sharing your experience with Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day!

September 10, 2026

The advisor who dealt with me was excellent. The price to fix my GPS was obviously very expensive. More

by Ismail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Gu
Sep 11, 2026 -

Lexus of Pleasanton responded

Thank you Ismail for allowing Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. Feel free to let us know if there is ever anything we can do to help.

September 09, 2026

Overall Great Service in Service department. Appreciated tech advisor complete recommendation and Marisol Service Advisor. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol
Sep 12, 2026 -

Lexus of Pleasanton responded

Thank you for sharing your experience with our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

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