Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
2,475 Reviews of Longo Lexus
Went to have an oil change, came home with my a/c making a noise . Youtube it open my cabin air filter n found a piece of plastic. I bought my car brand new only had it for a year 2000 miles hardly drive it a noise . Youtube it open my cabin air filter n found a piece of plastic. I bought my car brand new only had it for a year 2000 miles hardly drive it n they can’t put a simple filter in More
Michael Chico was polite and handled my oil change in a very professional manner. He provided great customer service by focusing on my needs, listening carefully, and making sure I was completely satisfied very professional manner. He provided great customer service by focusing on my needs, listening carefully, and making sure I was completely satisfied. Highly recommended! Thank you! Norma N. More
Very knowledgeable sales team. The vehicle was exactly as advertised.I would highly recommend this dealership, based on my experience with them over the past 10 years. The vehicle was exactly as advertised.I would highly recommend this dealership, based on my experience with them over the past 10 years. More
Kelly Yang has been my service advisor for over 10 years! He’s always professional, he really cares for his customers and he’s very trustworthy. These traits are very difficult to find at any dealership. I’v He’s always professional, he really cares for his customers and he’s very trustworthy. These traits are very difficult to find at any dealership. I’ve also had great experiences with the service manager and their sales team. Keep up the good work and please take care of your employees. More
Longo Lexus as usual has provided excellent service. Advisor Kelly Yang brought to my attention critical repairs needed step by step provided solutions. Needless to say, I’m very appreciative for his ex Advisor Kelly Yang brought to my attention critical repairs needed step by step provided solutions. Needless to say, I’m very appreciative for his expertise and efforts. My car runs like it’s brand new. I can trust the Team Longo staff which means more than anything! More
David Parada is a cool guy. I brought my car in for routine service, and he walked me through everything that was scheduled to be done - even suggesting which items needed immed I brought my car in for routine service, and he walked me through everything that was scheduled to be done - even suggesting which items needed immediate attention and those that could be done later. When money is tight, this info is invaluable! On a side note, my tires had slow leaks that were caused by tiny nails. I luckily purchased the tire/wheel warranty when I bought the car, and the warranty took care of the replacement costs. If you’re able to, ALWAYS purchase the tire/wheel warranty- it will pay for itself…especially driving in California. More
Amazing experience. Everyone was very helpful, friendly and professional. They had the loaner vehicle ready for me. Definitely I will recommend this dealership to my fri Everyone was very helpful, friendly and professional. They had the loaner vehicle ready for me. Definitely I will recommend this dealership to my friends and family. More





