Back

Longo Lexus

El Monte, CA

4.9
1,977 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

1,977 Reviews of Longo Lexus

February 16, 2025

All staff very helpful. From Jose in Sales to the Tech Consultant. Very nice experience. More

by NLP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Jose Mendoza
Feb 17, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re thrilled to hear that all of our staff, from Jose in sales, made your experience so positive. We truly appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future! Enjoy what you drive - Team Longo

February 15, 2025

I am satisfied with your service. I will use Longo Lexus next time. Thank you. More

by leannsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 17, 2025 -

Longo Lexus responded

Thank you for your kind feedback! We're so glad to hear you're satisfied with your experience, and we truly appreciate your trust in Longo Lexus. We look forward to serving you again next time and ensuring you have another great experience.

February 14, 2025

Faster, friendly , we don’t have to wait longer got new car n we liked it More

by Hermawan Susanto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Feb 14, 2025 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your auto care needs and please enjoy what you drive

February 14, 2025

The service was excellent I didn’t not wait for a long time then they give a free carwash More

by floraso28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Feb 14, 2025 -

Longo Lexus responded

Thanks so much for your feedback! We're glad to hear that you had a great experience with our service and that the wait was short. We're happy you enjoyed the free car wash as well. We appreciate you taking the time to share! Happy Valentines - Team Longo

February 13, 2025

The saleman was very passionate in helping customers. He was honest about Longo will deliver.and answered all questions I had at the meeting. More

by tvtran01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
Feb 13, 2025 -

tvtran01 responded

The Salesman Gabriel Morones was fabulous. He was very helpful and always responded to my calls and followed up until all my questions were answered. Thank you very much for your service, Gabriel.

February 12, 2025

Jerry Wu is very friendly and very helpful in my purchase of my new car. More

by sallieyuen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Wu
Feb 12, 2025 -

Longo Lexus responded

We're humbled to serve you @ Longo Lexus and please enjoy what you drive

February 11, 2025

Excellent service by Isaac Kim with Longo Lexus. He was professional and made the process quick and easy while buying our new car. He followed through on every commitment. Responded quickly to quest More

by #5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Feb 11, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience! We’re glad to hear that Isaac Kim provided you with excellent service at Longo Lexus. It’s great to know that he made the car-buying process quick and easy, while keeping his commitments and responding promptly. We truly appreciate your recommendation and your kind words. Enjoy your new car,

February 09, 2025

We had an excellent experience at Longo Lexus. Jackson Lee was an absolute professional. He worked hard to provide us the best experience. We were his last customer but he treated us like we were More

by RReeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Feb 10, 2025 -

Longo Lexus responded

Thank you so much for sharing your outstanding experience with us! We are thrilled to hear that Jackson provided you with such a professional and top-tier experience, even as his last customer of the day. We take great pride in having team members like Jackson, and we are grateful for your recognition of his hard work, communication, and organization. Team Longo Lexus

February 09, 2025

Very satisfied with Edgar customer service I make my car reservations with him I know I can count on his excelent professional service very helpful, Thank you . More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 10, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience with Edgar! We’re so glad to hear that you’ve been consistently satisfied with his customer service and professionalism. It's wonderful to know that you can rely on him for excellent service and helpful assistance every time you make your car reservations. Longo Lexus

February 08, 2025

His mane is Thomson his very nice guy and explains anything want I ask him he very goof dealer More

by Tracy le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Feb 10, 2025 -

Longo Lexus responded

Thank you for sharing your kind words about Tomson! We’re so happy to hear that he was able to provide you with great service, explaining everything you needed to know and being so helpful throughout your experience. It’s wonderful to know that you had such a positive experience with him! Enjoy what you drive - Team Longo