Longo Lexus
El Monte, CA
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1,890 Reviews of Longo Lexus
Just had the BEST experience with Marc Fata. Reached out to him with a very specific build a few days ago and told him anything missing would be a dealbreaker. He called me the same day I co Reached out to him with a very specific build a few days ago and told him anything missing would be a dealbreaker. He called me the same day I committed and said he had a line on an EXACT match to my request. MSRP. No add-ons. No fees. My build request was: -Nori -Black roof -black/olive interior -cool box -wireless key -HUD -ML sound His build he lined up had all that AND the traffic assist and tonneau. I don’t mind those options, but wasn’t hunting for them. He had me fill out the paperwork online and send $500. Just completed transaction. He hustled to get me in and out from opening of the dealership. EVERY promise was honored. He was truthful from start to finish. The single EASIEST and BEST car transaction I’ve ever had. Total timeline from first contact to painless delivery was a few days. Vehicle had 4 miles on odometer. Drove my 24’ LC up to snap pics of it in front with delivery photos. Brought a second set of hands to get them home. CALL and ask for Marc. The man WORKS for the deal! More
Longo Lexus has always been focused on the customer and not on the average invoice amount like most dealerships. Yes, they are busy, but they make the effort to help you in any way. Kelly Yang has been my not on the average invoice amount like most dealerships. Yes, they are busy, but they make the effort to help you in any way. Kelly Yang has been my service consultant for many years and he always goes above and beyond to help me. He’s dependable, honest and he’s easy to communicate with. These traits are hard to find nowadays. More
I have dealt with Longo Lexus since 2005. I have had very few negative experiences. The negative experience was always corrected to my satisfaction. I have had very few negative experiences. The negative experience was always corrected to my satisfaction. More