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Longo Lexus

El Monte, CA

4.9
1,977 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,977 Reviews of Longo Lexus

February 04, 2025

I had a great experience through the car buying process. Everyone was helpful and attentive. More

by Ll87
Recommend Dealer
Yes
Employees Worked With
Van Phu, Ray Huang
Report | Print
Feb 05, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience with us! We’re so glad to hear that you had a great experience throughout the car-buying process. It’s wonderful to know that our team was helpful and attentive in assisting you. Enjoy what you drive -Team Longo Lexus

February 04, 2025

Friendly, help and I am satisfied for this time of the service, special Beau Ly service advisor. More

by Lanquest101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Feb 05, 2025 -

Longo Lexus responded

Thank you so much for your kind review! We’re happy to hear that you had a friendly and helpful experience with us, and that Beau Ly, your service advisor, took great care of you. We’re glad you were satisfied with the service provided! Team Longo Lexus

February 02, 2025

Excellent service provided by my advisor James Dahlstein. Extremely impressed with service that was provided. My Advisor very helpful and knowledgeable. More

by Rosa E. Scholes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Feb 03, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We’re so glad to hear that James Dahlstein provided you with excellent service and that you were impressed with his help and knowledge. We’re lucky to have him on our team! If you ever need anything else, don’t hesitate to reach out. We’re here to help! Team Longo Lexus

February 01, 2025

Great service Excellent staff Work completed as promised Very knowledgeable and explains every step of the way More

by magbalot64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Feb 03, 2025 -

Longo Lexus responded

Thank you for the fantastic feedback! We’re so glad to hear that you had great service and that our staff provided clear explanations throughout the process. It’s always our goal to ensure everything is completed as promised, and we really appreciate you taking the time to share your experience. Longo Lexus Svc Center

February 01, 2025

Lexus Toyota dealer is probably the best. They replaced tire that had nailed in it.Which made me really happy , very attempt to very good care of my car highly recommend More

by richard698802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Rene Reynoso
Report | Print
Feb 03, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We’re so glad to hear that we could help with your tire issue and take great care of your car. It means a lot to know that you’re happy with the service, and we really appreciate your recommendation. Team Longo

January 29, 2025

I appreciate their professionalism and honesty. No upselling. Clean waiting areas. Starbucks on site. Loaners when needed. More

by k10mil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jan 29, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your feedback and are glad to hear that you were pleased with our professionalism and honesty. It’s important to us to offer a service that’s transparent and free from upselling, and we’re happy to know that our clean waiting areas, on-site Starbucks, and loaner vehicles made your visit more enjoyable. Team Longo Lexus

January 29, 2025

Very nice , clean and organized place. Customer service is excellent. Well informed service advisor. It’s a pleasant place to visit. More

by Espalma903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jan 29, 2025 -

Longo Lexus responded

Thank you for taking the time to leave such a thoughtful review on DealerRater! We truly appreciate your kind words about our clean and organized space, as well as our excellent customer service. We're so glad you had a positive experience with our well-informed service advisor. It's always our goal to provide a pleasant environment for our customers, and we're glad that was reflected in your visit. Team Longo Lexus

January 29, 2025

Longo Lexus truly goes above and beyond to make you feel welcomed. From the moment you walk in, the staff is friendly and helpful. Their service advisers are knowledgeable and always make sure to take care More

by asoueidan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Kelly Yang, Edgar Anzaldo, James Dahlstein
Report | Print
Jan 29, 2025 -

Longo Lexus responded

Thank you so much for your kind words and thoughtful review! We're so glad to hear that your experience at Longo Lexus has been nothing short of exceptional. Our team works hard to make every visit as welcoming and convenient as possible, and it’s fantastic to know that the loaner vehicle service has made a difference for you. Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

January 28, 2025

Supper easy to work with this dealer. Very organized and good price for the car compares to other dealers. More

by Yuki Ho
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Report | Print
Jan 28, 2025 -

Longo Lexus responded

Thank you for the great feedback! We’re so glad to hear that you found the process easy and that you were happy with both our organization and pricing. We always strive to offer the best deals, and it’s awesome to know it made a difference for you. We look forward to working with you again in the future! Team Longo Lexus

January 26, 2025

Longo not only has the biggest inventory in So Cal… they have the best customer service by far!! More

by karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Report | Print
Jan 27, 2025 -

Longo Lexus responded

Thank you for your awesome review! We’re proud to have such a great inventory and, most importantly, to provide the best customer service in SoCal. We truly appreciate your feedback and look forward to continuing to deliver excellent experiences for you! Team Longo

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