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Longo Lexus

El Monte, CA

4.9
2,005 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,005 Reviews of Longo Lexus

February 28, 2025

This is the best Lexus dealership ever. Mr. Van Phu and Mr. Nurul Choudhury made my car leasing experience a very pleasant one. They explained everything to me in great detail. They have g More

by lexusqueen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nurul Choudhury, Van Phu
Feb 28, 2025 -

Longo Lexus responded

We truly appreciate you sharing your experience! It’s wonderful to hear that Mr. Van Phu and Mr. Nurul Choudhury made your leasing process so seamless and enjoyable. Providing detailed explanations, a great selection, and an extended test drive are all part of ensuring the best experience, and we’re glad they delivered. Your recommendation means a lot. Team Longo

February 28, 2025

Robin was very helpful and accommodating. He was able to get me a loaner even though they were short on loaners that day. He also was accommodating to my time and the technician was very thor More

by Willee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Feb 28, 2025 -

Longo Lexus responded

We greatly appreciate your feedback and are pleased to hear that Robin was able to assist you so effectively. His efforts in securing a loaner vehicle and accommodating your schedule truly reflect the level of service we strive for. We're also glad to know that the technician was thorough in their inspection and ensured everything was in order with your car. Your experience is important to us, and we're grateful for your kind words. Team Longo Lexus

February 27, 2025

I’ve been dealing with this dealership for many years and they’re just as helpful as always. More

by bettylexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong, Francis Saldana
Feb 27, 2025 -

Longo Lexus responded

Thank you so much for your continued trust and support. We're glad to hear that our team has consistently been as helpful as always. It's been a pleasure serving you over the years, and we truly value your loyalty. Team Longo Lexus

February 27, 2025

We are very pleased with excellent service and professionalism of Chris Tenorio, he made our purchase very pleasant. More

by rigo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Feb 27, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience with us! We are delighted to hear that you had a pleasant purchase experience and are especially pleased with the excellent service and professionalism provided by Chris Tenorio. We will be sure to pass along your kind words to him. Team Longo

February 26, 2025

Very clean showroom, friendly staff. Many models in stock. Had a good amount of used Lexus vehicles what I was looking for. More

by john.funakoshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Truong
Feb 26, 2025 -

Longo Lexus responded

Thank you so much for your kind review! We’re glad to hear you had a positive experience with us. We take pride in maintaining a clean showroom and offering friendly service. It’s great to know you found the used Lexus vehicles you were looking for. We look forward to serving you again soon! Team Longo Lexus

February 26, 2025

Jim from Service took great care and explained all necessary work in detail. He was very patient and gracious. More

by n_jeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 26, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're so glad to hear that Jim from our Service team took great care of you and explained everything in detail. We truly appreciate his patience and graciousness. We’ll be sure to pass along your kind words to him! Longo Lexus

February 26, 2025

Very pleasant experience as always with this dealership and sales staff , This would be number four auto transaction with Longo Lexus. Honest folks all around. Always keeping their word! More

by descoto111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Feb 26, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We truly appreciate your continued trust and support in Longo Lexus. It’s always a pleasure to work with guests like you, and we're thrilled to hear that your experience with our dealership and sales staff was once again a pleasant one. Congratulations on your fourth transaction with us! We pride ourselves on being honest and keeping our word, and we’re so grateful that you continue to choose us for your auto needs. Looking forward to serving you again in the future!

February 25, 2025

Robin Ho made me feel very welcomed and comfortable. He explained everything well. I feel he was very honest regarding the need for future service visits. So friendly. More

by tonirodriguez598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Feb 25, 2025 -

Longo Lexus responded

Thank you so much for sharing your experience! We're so glad to hear that Robin made you feel welcomed and comfortable during your visit. He truly embodies the friendly, honest service we strive to provide, and we're pleased to know that his clear explanations and transparency about future service visits left a positive impression. Team Longo Lexus

February 21, 2025

I recently brought my car in for service at Longo Lexus, and my experience with Robin Ho was outstanding. From start to finish, Robin provided top-notch customer service, keeping me informed every step of t More

by mynamejeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Feb 21, 2025 -

Longo Lexus responded

Thank you for sharing your wonderful experience at Longo Lexus! We’re thrilled to hear that Robin Ho provided you with exceptional service and made your car’s visit smooth, efficient, and hassle-free. Robin’s commitment to customer care and attention to detail truly stands out, and we are so glad your car is running perfectly!

February 20, 2025

Good customer service and very on time pickup car for service . They need more cars for loan. More

by carinachen123@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Feb 20, 2025 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and your feedback has been noted. - Team Longo