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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

April 13, 2025

No mark-up on a 2025 GX. All the other Southern California Lexus dealers are marking the new GX up over the sticker price. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Violet Yan
Apr 15, 2025 -

Longo Lexus responded

We're proud to offer transparent pricing with no mark-up on the 2025 GX. Your trust means a lot, and we're glad we could stand out from other dealerships. Enjoy your new car - Longo Lexus

April 12, 2025

Great experience! Dennis was awesome, followed up with me frequently on the status of my vehicles arrival. Pick up was a breeze, everything was ready to go. Extensive More

by jfinnegan1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Apr 15, 2025 -

Longo Lexus responded

Thank you for your review. We strive to provide friendly, professional, and efficient service every step of the way. We truly appreciate your support and look forward to assisting you again in the future! Longo Lexus

April 12, 2025

Beau has been my service advisor for over and year. He’s great at his job and provides me a pleasant experience every time. More

by eric_chan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Apr 15, 2025 -

Longo Lexus responded

Thank you for your loyalty and kind words! We're thrilled to hear Beau consistently provides a great experience. He truly is an asset to our team! We appreciate your continued trust. Longo Lexus

April 11, 2025

Friendly, professional and efficient on repairing my car and rental service, it is a great experience in Longo lexus More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Apr 15, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with both our repair and rental services. At Longo Lexus

April 11, 2025

Once again, Man Wong provided an outstanding vehicle service experience that is second to none! Man is always very welcoming, attentive and makes you feel part of the Lexus family. Above all, his honest More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 11, 2025 -

Longo Lexus responded

Thank you for your kind words! We're thrilled to hear Man Wong provided such an exceptional experience. His honesty, care, and expertise truly embody the Lexus spirit. We're grateful to have you as part of our Lexus family!

April 11, 2025

Gary Littleton was an extremely helpful and responsive sales rep that provided my wife and I a truly comfortable car shopping experience. This was the second Lexus We bought with Gary's help, We'll be b More

by UCLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Apr 11, 2025 -

Longo Lexus responded

Thank you for your loyalty and kind words! We're delighted Gary made your car shopping experience so comfortable. We look forward to welcoming you back for your next Lexus!

April 11, 2025

I had a brake service on my GS 350 F sport and my service advisor Robin Ho was amazing. His greeting was warm and friendly and I felt very comfortable. His knowledge of the services required for my car was More

by dyi27308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hieu Van Le-future sales very helpful, Robin Ho
Apr 11, 2025 -

Longo Lexus responded

Thank you for your thoughtful review! We're thrilled to hear Robin Ho provided such outstanding service. His honesty, expertise, and professionalism truly make him a valued part of our team. We appreciate your continued loyalty to Longo Lexus and look forward to serving you for many miles to come!

April 10, 2025

We very much appreciate how Victor Reyes streamlined the car-buying process. He and Raul were courteous and efficient. It was definitely worthwhile for us to travel from Northern California to Longo to b More

by Liria Larano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul, Victor Reyes
Apr 10, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your kind words about Victor Reyes and Raul. We're thrilled to hear that Victor was able to streamline the car-buying process for you, and that both he and Raul were courteous and efficient in making your visit a pleasant one. We are so glad to know that it was worthwhile for you to travel from Northern California to Longo to purchase your Lexus. It means a lot to us that we could provide you with such a positive experience! Team Longo Lexus

April 10, 2025

I was more than pleased with the service Longo provided on my car. My service rep, Jim Palmer, was kind and patient while he explained in detail what was being done to my car. Thank you so much! More

by mckayfam84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 10, 2025 -

Longo Lexus responded

Thank you for sharing your experience on DealerRater. We're pleased to hear that you were satisfied with the service provided at Longo. It’s great to know that Jim was able to assist you with care and explain the details of the work done on your car. Team Longo Lexus

April 08, 2025

I couldn't have been more pleased with Longo Lexus. I bought a new car directly with the salesperson, Christopher Tenorio, by phone, email, and text messages. He kept me updated on the arrival date and More

by rkoblischke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Apr 08, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Longo Lexus, especially with Christopher Tenorio and Andrew, exceeded your expectations. It's our goal to make the car-buying process as smooth and convenient as possible, and we're so glad we could deliver on that promise for you. We truly appreciate your kind words and are honored that you chose us, even with the distance. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new car, and thanks again for being part of the Longo Lexus family!