Longo Lexus

I have been taking my car to Longo Lexus for years and I only work with Edgar Anzaldo, the best service advisor in the business. Edgar is professional, attentive, and always makes sure everything is taken c only work with Edgar Anzaldo, the best service advisor in the business. Edgar is professional, attentive, and always makes sure everything is taken care of with top notch service. He explains repairs clearly, provides honest recommendations, and ensures I never leave with unanswered questions. One of the things I appreciate most is how smooth the process is from start to finish. The loaner car program is quick and easy to use, and I am in and out in no time which makes a big difference when dropping off my vehicle for service. The service technicians also deserve credit for their excellent work. From routine maintenance to complex repairs, the quality of service has always been outstanding. The alignment and other repairs I have done have been spot on every time. Overall, Edgar and the team at Longo Lexus make servicing my car stress free and reliable. I highly recommend asking for Edgar because he will take great care of you and your vehicle. More

I had 2nd complimentary service for ES 350. Edgar was helpful. I did hear from him after car was taken into service area. Only texted me that car was ready. Basically good service. Edgar was helpful. I did hear from him after car was taken into service area. Only texted me that car was ready. Basically good service. More

Buying was all done on line. Excellent experience with not going to Longo Lexus. This is the second RX 350 we have purchased from Longo.. Treated with courtesy and fairness, O Excellent experience with not going to Longo Lexus. This is the second RX 350 we have purchased from Longo.. Treated with courtesy and fairness, Our rx350 was delivered to our driveway and the paperwork was finished . Very convenient !!! Their agent gave us lots of time to go over the car’s features . Then we drove it. I would highly recommend Longo Lexus to anyone buying a car or suv. More

Easiest car buying experience I’ve ever had. The customer service provided by Jackson Le was exceptional. The customer service provided by Jackson Le was exceptional. More

Highly recommend Longo Lexus! Thomas Ramos was extremely knowledgeable and made the buying process easy. Chris Tenorio made sure everything went smoothly and stress-free. They wer Thomas Ramos was extremely knowledgeable and made the buying process easy. Chris Tenorio made sure everything went smoothly and stress-free. They were both friendly and attentive and I'm beyond thrilled with my new car. Thank you for your outstanding service! More

It was easy when we asked for test drive, and it was a fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles feature fast and a pleasant experience at the time of purchase. Chritsopher Tenorio, our sales person ,was super helpful, well versed in the vehicles features and knowledgeable in the deals that the dealer had to offer. He was so patient and really resourceful to help us get the best deal possible. Overall have all good things to say. One can only hope that every business would be as professional as they were with us. More

Very helpful and finished on a timely manner. Service was great and they are organized. The scheduler was very kind and gave great information and quote too! Service was great and they are organized. The scheduler was very kind and gave great information and quote too! More

Excellent work, very concern about the care of my car. He let me know what needs to be done on the car. He let me know what needs to be done on the car. More

Excellent communication and great insight on the different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and t different vehicles allowing for an informed decision. Once the decision was made, delivery was quick and professional. All questions answered and the entire experience could not have been smoother. More

I just wanted to take a moment to sincerely thank the service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is s service consultant Beau Ly for the exceptional service he provided in helping diagnose the issue with my car. Even though the issue with the car is still unresolved, Beau’s absolute professionalism, friendliness, relentless efforts, and dedication to understanding and diagnosing the problem went above and beyond my expectations. Having been a loyal customer of Longo Lexus for many years, I can confidently say that Beau is the best representative I’ve ever had the pleasure of working with. His commitment to truly helping customers is something rare and greatly appreciated. My most sincere Thank You again to Beau Ly for his outstanding support. He certainly made my experience with Longo so smooth and stress-free, and it truly means a lot. Beau is absolutely THE BEST!!! P.S. currently the problem with my 2024 RX350h AWD is still unresolved. The problem is intermittent and unpredictable, making it challenging to replicate since it happens irregularly and without warning. I really do hope Longo Lexus can help me in resolving/fixing the problem with my new vehicle More