
Longo Lexus
El Monte, CA
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2,043 Reviews of Longo Lexus
Great experience! Dennis was awesome, followed up with me frequently on the status of my vehicles arrival. Pick up was a breeze, everything was ready to go. Extensive Dennis was awesome, followed up with me frequently on the status of my vehicles arrival. Pick up was a breeze, everything was ready to go. Extensive Car tutorial and I was out the door! Highly recommend buying a vehicle from Longo Lexus! More
Once again, Man Wong provided an outstanding vehicle service experience that is second to none! Man is always very welcoming, attentive and makes you feel part of the Lexus family. Above all, his honest service experience that is second to none! Man is always very welcoming, attentive and makes you feel part of the Lexus family. Above all, his honesty and experience ensures that my vehicle is always well maintained while servicing only what’s needed. More
Gary Littleton was an extremely helpful and responsive sales rep that provided my wife and I a truly comfortable car shopping experience. This was the second Lexus We bought with Gary's help, We'll be b sales rep that provided my wife and I a truly comfortable car shopping experience. This was the second Lexus We bought with Gary's help, We'll be back again! More
I had a brake service on my GS 350 F sport and my service advisor Robin Ho was amazing. His greeting was warm and friendly and I felt very comfortable. His knowledge of the services required for my car was advisor Robin Ho was amazing. His greeting was warm and friendly and I felt very comfortable. His knowledge of the services required for my car was spot on and he was vey honest. He provided expert advice on future services for my RX 450 H, as it is getting older with over 100000 miles. Robin has been my service advisor since I bought my cars from Longo and he is a true professional in all aspects. I will continue to be loyal to Longo Lexus and will always use Robin for my service needs. Robin ensured that my service experience was top notch. Robin is a positive asset to the Longo Lexus service team. Thank you Robin for a job well done. More
We very much appreciate how Victor Reyes streamlined the car-buying process. He and Raul were courteous and efficient. It was definitely worthwhile for us to travel from Northern California to Longo to b car-buying process. He and Raul were courteous and efficient. It was definitely worthwhile for us to travel from Northern California to Longo to buy our Lexus. More
I was more than pleased with the service Longo provided on my car. My service rep, Jim Palmer, was kind and patient while he explained in detail what was being done to my car. Thank you so much! on my car. My service rep, Jim Palmer, was kind and patient while he explained in detail what was being done to my car. Thank you so much! More
I couldn't have been more pleased with Longo Lexus. I bought a new car directly with the salesperson, Christopher Tenorio, by phone, email, and text messages. He kept me updated on the arrival date and I bought a new car directly with the salesperson, Christopher Tenorio, by phone, email, and text messages. He kept me updated on the arrival date and sent me pictures of the car when it arrived at the dealership. He was very professional and attentive to all my questions. The car was delivered directly to my home by Andrew who gave me a thorough explanation of the car details, and finalized all of the paperwork. The whole process was extremely easy and I so appreciated not having to drive the 140 miles to take possession of the car. It's obvious by the employees I had the pleasure of dealing with Longo Lexus takes pride in the customer service they offer to buyers out of their immediate area. More