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Longo Lexus

El Monte, CA

4.9
2,180 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,180 Reviews of Longo Lexus

July 17, 2025

Excellent service and all the staff are courteous, helpful and professional. My car was ready on time. More

by tnkrbl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
July 16, 2025

Great and excellent first time experience at dealership. Longo Lexus was able to find me the exact car I wanted in record time. The whole process took less than a week to secure and drive home my new car! T More

by Jzhang1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Wu, James Nguyen, Dixon Pai
Jul 16, 2025 -

Longo Lexus responded

Thank you for sharing your first-time experience with us! We're thrilled to hear that Dixon, Jerry, and James were able to help you find the perfect car so quickly. It’s great to know the process was smooth and efficient. We truly appreciate your recommendation and hope you enjoy every mile in your new ride! Team Longo Lexus

July 16, 2025

Great dealership to work with! One of the reasons we came back for another car! Excellent customer service More

by Fuentespete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Jul 16, 2025 -

Longo Lexus responded

Thank you for your continued support and for taking the time to share your experience! We're glad to hear that our customer service played a role in bringing you back for another vehicle. It means a lot to us to have earned your trust, and we look forward to continuing to serve you in the future! Team Longo

July 15, 2025

Excellent service. Been coming for many, many years. Man Wong is the best service advisor. He is honest and straightforward and takes care of all of my concerns, big or More

by ky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 15, 2025 -

Longo Lexus responded

Thank you so much for your kind words and continued loyalty over the years! We’re truly grateful for your trust in Longo Lexus and especially appreciate your recognition of Man. We’re proud to have him on our team, and we’re glad to hear he consistently provides you with honest, thorough, and attentive service. Make it a great day and hurry back!

July 14, 2025

Staff is very attentive! David Parada heard my concerns and hooked me up with a Lexpert to answer my questions. Lexpert was great! More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexpert who saw me, David Parada
Jul 14, 2025 -

Longo Lexus responded

Thank you for the kind feedback! We're glad to hear that David and our team were attentive to your concerns and got you connected with a Lexpert who could help. It’s great to know your questions were answered and you had a positive experience! Hurry back - Team Longo Lexus

July 14, 2025

Excellent service. The staff were very helpful , friendly, courteous and professional. Service on the vehicle was completed hours before estimated completion time. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Jul 14, 2025 -

Longo Lexus responded

Thank you for your feedback! We're pleased to hear that our team provided friendly, professional service and completed your vehicle work ahead of schedule. We truly appreciate your support and look forward to assisting you again in the future! Make it a great day - Longo Lexus

July 14, 2025

Incredible customer service from the the moment you arrive to the moment you leave. I purchased my Lexus from a different dealership, but found Longo Lexus to be head and shoulders above the other deal More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 14, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We’re thrilled to hear that our customer service stood out from the moment you arrived until the moment you left. It means a lot to us that you chose Longo Lexus over other dealerships and found our service to be head and shoulders above the rest. We look forward to continuing to exceed your expectations in the future! Team Longo Lexus

July 12, 2025

The service representative who assisted me was very patient, understanding and professional. He didn’t suggest unnecessary work needed in my car and advised other issues could be handled at a later dat More

by Y_DALEU_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jul 14, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that our service representative provided honest, professional, and helpful support throughout your visit. It’s great to know you felt well-informed and even saved money with available discounts. We truly appreciate your feedback! Team Longo Lexus

July 12, 2025

The car buying experience was very pleasant. There was already an interested buyer when we arrived to test drive the car that we wanted to take. While waiting, our salesperson, Hieu, was very he More

by faustria
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Jul 14, 2025 -

Longo Lexus responded

Thank you for sharing your positive experience! We're glad Hieu was able to assist you in finding the right vehicle and provide clear, helpful information along the way. Congratulations on your purchase — we're happy to hear everything went smoothly and that you're enjoying your new car! Team Longo

July 11, 2025

Prompt and amazing customer service. Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience! More

by chavezjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le, Luis Hernandez
Jul 11, 2025 -

Longo Lexus responded

What a great way to start off our Friday here at Longo Lexus—thank you so much for the wonderful review on DealerRater! We're so glad to hear you had a quick and smooth car-buying experience. Shoutout to Jackson and Jose for being helpful, attentive, and making sure all your questions were answered. Enjoy what you drive

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