Longo Lexus
El Monte, CA
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2,479 Reviews of Longo Lexus
My first time at Longo Lexus Service department was a five-star experience. Kelly Yang was great to work with. He was friendly, knowledgeable, informative, and genuinely helpful throughout the entire pro five-star experience. Kelly Yang was great to work with. He was friendly, knowledgeable, informative, and genuinely helpful throughout the entire process. He took the time to explain everything clearly and made sure I was taken care of. I also really appreciated Kelly and his manager, Clem, going above and beyond to help me out. That kind of customer service makes a difference and is a big reason I’ll continue bringing my vehicle to Longo Lexus. Highly recommend Kelly and the service team! More
Always a great experience. Excellent customer service from the staff. Will be returning for continuing service for my vehicle. Thank you for the great service. Excellent customer service from the staff. Will be returning for continuing service for my vehicle. Thank you for the great service. More
Went to have an oil change, came home with my a/c making a noise . Youtube it open my cabin air filter n found a piece of plastic. I bought my car brand new only had it for a year 2000 miles hardly drive it a noise . Youtube it open my cabin air filter n found a piece of plastic. I bought my car brand new only had it for a year 2000 miles hardly drive it n they can’t put a simple filter in More
Michael Chico was polite and handled my oil change in a very professional manner. He provided great customer service by focusing on my needs, listening carefully, and making sure I was completely satisfied very professional manner. He provided great customer service by focusing on my needs, listening carefully, and making sure I was completely satisfied. Highly recommended! Thank you! Norma N. More
Very knowledgeable sales team. The vehicle was exactly as advertised.I would highly recommend this dealership, based on my experience with them over the past 10 years. The vehicle was exactly as advertised.I would highly recommend this dealership, based on my experience with them over the past 10 years. More
Kelly Yang has been my service advisor for over 10 years! He’s always professional, he really cares for his customers and he’s very trustworthy. These traits are very difficult to find at any dealership. I’v He’s always professional, he really cares for his customers and he’s very trustworthy. These traits are very difficult to find at any dealership. I’ve also had great experiences with the service manager and their sales team. Keep up the good work and please take care of your employees. More
Longo Lexus as usual has provided excellent service. Advisor Kelly Yang brought to my attention critical repairs needed step by step provided solutions. Needless to say, I’m very appreciative for his ex Advisor Kelly Yang brought to my attention critical repairs needed step by step provided solutions. Needless to say, I’m very appreciative for his expertise and efforts. My car runs like it’s brand new. I can trust the Team Longo staff which means more than anything! More





