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Longo Lexus

El Monte, CA

4.9
1,943 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,943 Reviews of Longo Lexus

January 20, 2025

I was given a lot of technical information about the car and I really appreciated that. More

by renee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dahlstein, Tomson Diep
Report | Print
Jan 20, 2025 -

Longo Lexus responded

Thank you so much for taking the time to leave a review on DealerRater. We truly appreciate your kind words and am glad that the technical information provided the team, about your car was helpful to you. Enjoy what you drive - Team Longo Lexus

January 18, 2025

I always use the services of John Yang whenever I visit Longo Lexus to get my car serviced. He is always friendly and helpful, and I recommend both him and Longo Lexus highly. More

by Cynthia X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jan 20, 2025 -

Longo Lexus responded

Thank you for taking the time to share your positive experience! We’re so glad to hear that John Yang consistently provides friendly and helpful service during your visits to Longo Lexus. Your recommendation means a lot to us, and we’re grateful for your continued trust in John and our team. We look forward to serving you again soon!

January 18, 2025

Price offer is fair. Sales/customer service team is pretty responsive and will check in with you regularly during the wait of inventory. More

by CC Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
Jan 20, 2025 -

Longo Lexus responded

Thank you for sharing your feedback! We’re glad to hear that you found our price offer fair and that our sales and customer service team kept you informed and responsive during your wait. We strive to ensure our customers feel supported throughout the entire process, and your experience is a great reflection of that. Team Longo Lexus

January 16, 2025

Great Dealership with outstanding service and customer experience flatbed pickup and delivery service is outstanding More

by sanlaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jan 16, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your positive experience with us on DealerRater! We’re thrilled to hear that you found our service to be outstanding and that our flatbed pickup and delivery service met your expectations. It’s always our goal to provide exceptional customer service, and we’re grateful for your kind words. Team Longo Lexus

January 16, 2025

Francis took care of all the needs necessary for servicing my car and was ready in a timely manner. More

by rgodoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jan 16, 2025 -

Longo Lexus responded

We’re so glad to hear that Francis took care of all your service needs and that your car was ready in a timely manner. Our team strives to provide efficient and thorough service, and it’s great to know that we met your expectations. Longo Lexus

January 15, 2025

I had a great experience buying an older Lexus RX 350 from Longo Lexus. My sales consultant Chris Tenorio was a big part of that, he was friendly and put no sales pressure on me and made the purchase eas More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tenorio
Report | Print
Jan 15, 2025 -

Longo Lexus responded

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that your experience at Longo Lexus was so positive, and that Chris Tenorio made your purchase stress-free and enjoyable. We truly appreciate your kind words and your recommendation. It's always our goal to provide a transparent, no-pressure experience, and we're glad to know Chris delivered on that. If you ever need anything else, whether for your RX 350 or any future purchases, don’t hesitate to reach out! Enjoy your Lexus, and thanks again for choosing Longo Lexus.

January 14, 2025

We drove from Indio, Ca. We expected great service. Marc Fata was our sales person, who was exceptional and same for your service department and James Dahlstein. You excee More

by rnrfreitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein, Marc Fata
Report | Print
Jan 14, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience! We're so glad to hear that Marc Fata and James Dahlstein exceeded your expectations, and that both our sales and service teams were able to provide you with exceptional service. We truly appreciate you making the drive from Indio, CA, and we're grateful for your trust in us. Team Longo Lexus

January 14, 2025

Extremely excellent, take very good care of customers, Rene Reynoso service consultant and all of workers always do the good job, More

by yong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jan 14, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We're so glad to hear that Rene and our entire team @ Longo Lexus have consistently taken great care of you and provided excellent service. It means a lot to us that you recognize their hard work and dedication. Make it a great day and hurry back

January 08, 2025

Robin Ho a very nice guy he’s really good service for me, I will do my car next service for him.he’s excellent service.thank you More

by rongrong7681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Jan 08, 2025 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus for your auto care needs. Make it a great day and please stay safe with the wild fires and wind happening in SOCAL

January 08, 2025

Longo Lexus is an excellent place. I got the Lyft ride when dropping off and picking up my vehicle. Great service! More

by amritpalhundal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jan 08, 2025 -

Longo Lexus responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Longo Lexus. It's great to know that our Lyft service made your visit more convenient. We truly appreciate your kind words and look forward to serving you again soon.

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