Longo Lexus
El Monte, CA
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2,320 Reviews of Longo Lexus
Isaac Kim at Longo Lexus was so responsive and willing to assist us in our quest to purchase a specific and difficult to procure Lexus. He was extremely patient and understanding. We are very appreciative assist us in our quest to purchase a specific and difficult to procure Lexus. He was extremely patient and understanding. We are very appreciative of his commitment follow-through. More
Eric Garcia was patient and respectful. Service was timely from start to finish. It was a pleasant experience. My husband said: I didn’t feel stress at all. Service was timely from start to finish. It was a pleasant experience. My husband said: I didn’t feel stress at all. More
Worked with Isaac Kim on purchasing a Lexus Certified vehicle. Issac was a total professional. He made the transaction as easy as possible. Next, I spoke with Dennis in Finance. Dennis explained all of t vehicle. Issac was a total professional. He made the transaction as easy as possible. Next, I spoke with Dennis in Finance. Dennis explained all of the possible options for my vehicle. He was very friendly and extremely knowledgeable. The last step of purchasing my vehicle was meeting with Johnathan. Johnathan was an extremely upbeat gentleman, who was more than eager to answer any questions about the vehicle. Longo Lexus did an excellent job on making the purchase of a vehicle enjoyable. More
Longo Lexus and Linda Hur were great to work with! I traded in my Toyota Highlander for a new 2026 RX350h and the whole process was very short and seamless. I enjoyed the fact that Longo took care of I traded in my Toyota Highlander for a new 2026 RX350h and the whole process was very short and seamless. I enjoyed the fact that Longo took care of everything and it made my whole car leasing experience less stressful. Thank you for the excellent customer and for answering all my questions! More
From start to finish, our experience at Longo Lexus — and especially with Linda Hur — was absolutely exceptional. The process of reserving our vehicle was incredibly easy, and working with Linda to finalize especially with Linda Hur — was absolutely exceptional. The process of reserving our vehicle was incredibly easy, and working with Linda to finalize every detail of the specs for my dream car was smooth, exciting, and stress-free. She made us feel genuinely welcome from the very moment we walked in to the moment we drove off in our beautiful new car. Linda is kind, patient, and extremely knowledgeable, and she took the time to answer every question we had along the way without ever making us feel rushed. Her communication and follow-through are truly outstanding — she is quick to respond, caring, and thorough, which made the entire experience feel effortless and enjoyable. If you are considering Longo Lexus, I highly recommend working with Linda Hur. She sets the standard for what car buying should feel like. We couldn’t be happier with both our car and the experience. More
My experience at Longo Lexus was excellent from start to finish thanks to our sales man Raul Donis. He is knowledgeable, patient, and made the entire process seamless and stress-free. He communicated clearl finish thanks to our sales man Raul Donis. He is knowledgeable, patient, and made the entire process seamless and stress-free. He communicated clearly, answered all of my questions, and truly made me feel like a valued guest. This was one of the easiest and most pleasant car-buying experience! Longo Lexus is lucky to have him, I 100% recommend him and his outstanding service to anyone looking to buy a car! More
I just got my 2026 Lexus RX350 and the salesman who helped me out was absolutely great. My regular sales person was busy with another customers so his associate, Dixon Pai took care of me and he sure d helped me out was absolutely great. My regular sales person was busy with another customers so his associate, Dixon Pai took care of me and he sure did. I was totally satisfied with his professionalism and helpfulness throughout the process. He even followed up with another phone call a few days later just to check if I had any questions regarding the new vehicle. More
HUGE thank you to Alexis and superstar Robin Ho for their help in an emergent situation over the New Years weekend. Having driven my NX450 down from Norcal I was in a bit of a panic after hitting a pothole help in an emergent situation over the New Years weekend. Having driven my NX450 down from Norcal I was in a bit of a panic after hitting a pothole which cut a tire. I brought the car to Longo without an appointment early in the morning on New Year’s Eve and Robin assured me they would get it taken care of and they did. They also handled a recent recall issue and updated the service records. All of this for a couple with no affiliation with the dealership. Robin- you rock! Thank you for literally saving my Rose Parade and Rose Bowl weekend. I’ve never had such great service anywhere- ever. Thank you!! More
Purchasing my NX350h was no stress and easy. Salesperson WeiWei was fantastic to work with. No pressure and walked me through the process with explanation. Salesperson WeiWei was fantastic to work with. No pressure and walked me through the process with explanation. More
⭐⭐⭐⭐⭐ I had an excellent experience purchasing my 2026 Lexus RX 350 Hybrid, and I highly recommend Tony Manarto as a car salesman. He is extremely knowledgeable, patient, and truly professional. Tony t Lexus RX 350 Hybrid, and I highly recommend Tony Manarto as a car salesman. He is extremely knowledgeable, patient, and truly professional. Tony took the time to answer all my questions in detail, explained every feature clearly, and never made me feel rushed or pressured. His professionalism and attention to detail made the entire buying process smooth and stress-free. Thanks to Tony, this was one of the best car-buying experiences I’ve ever had. If you’re looking for someone you can trust, Tony is the person to work with. More




