
Longo Lexus
El Monte, CA
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2,040 Reviews of Longo Lexus
Service was good, but needed parts for a fuel tank under shield and they have a potential 30 day parts shortage time. The shield already as at least two tears in in it.. shield and they have a potential 30 day parts shortage time. The shield already as at least two tears in in it.. More
We had a fantastic experience purchasing our Lexus NX350 Hybrid thanks to Isaac! From the moment we walked in, he was welcoming, informative, and incredibly patient. He took the time to walk us through all Hybrid thanks to Isaac! From the moment we walked in, he was welcoming, informative, and incredibly patient. He took the time to walk us through all the features, answered every question thoroughly, and made sure we were comfortable throughout the entire process. What stood out the most was his transparency and low-pressure approach — we never felt rushed or pushed into making a decision. Isaac truly made this one of the smoothest car-buying experiences we’ve ever had. Highly recommend working with him if you’re in the market for a new vehicle! More
This was our second time purchasing a Lexus with Tony Minarto, and once again, he exceeded our expectations. Tony was incredibly kind, professional, and made the entire process smooth from start to finis Minarto, and once again, he exceeded our expectations. Tony was incredibly kind, professional, and made the entire process smooth from start to finish. He took the time to answer all our questions thoroughly and never made us feel rushed. His patience and attention to detail truly made a difference, and it's clear he genuinely cares about his customers. We felt confident and well taken care of throughout the experience. Highly recommend working with Tony if you're in the market for a Lexus! More
This is a great dealership to purchase from! I purchased my Lexus NX in October 2024, my salesman Marc still helps me to this day! Anything I need for my vehicle, I can call Marc and he'll make I purchased my Lexus NX in October 2024, my salesman Marc still helps me to this day! Anything I need for my vehicle, I can call Marc and he'll make it happen! I almost purchased from a different dealership much closer to my home, but after speaking w/ Marc I made the trip to Longo! The service provided when I had my first maintenance appt this month (April 2025), was just as great of an experience as the purchase. I worked w/ Beau in the service dept, and he went above and beyond to make sure I was satisfied w/ the service. What was meant to take 4hrs, was completed in 2hrs! I really can't see me purchasing from any other dealership after having the Longo experience! They will continue to get my business! Thanks guys :-) I appreciate you!!! More
We had an amazing experience! Our salesman, Sabino Cuevas, was super patient and very kind. I didn’t feel pressured or rushed at all. He took his time and explained everything in Our salesman, Sabino Cuevas, was super patient and very kind. I didn’t feel pressured or rushed at all. He took his time and explained everything in great detail. High recommend working with him! Ask for Sabino at Longo! More
The smoothest, most enjoyable time I've ever spent at a car dealership. Chris made the process so great; he has a customer for life. I love my new car and look forward to working with Chris again in 39 mo car dealership. Chris made the process so great; he has a customer for life. I love my new car and look forward to working with Chris again in 39 months for a new lease! Get a Lexus. Go to Longo. Work with Chris. More
We had a great experience with Longo Lexus with the help of Sabino and Anthony. My partner and I had no intentions of buying a car that day but it all ended up working out and we left with a car. Sabino was of Sabino and Anthony. My partner and I had no intentions of buying a car that day but it all ended up working out and we left with a car. Sabino was really busy that day and there was very limited inventory. When we got there he was still in the middle of a task but still took the time to make sure our needs were met. The process was quick and he made it very enjoyable. Our vehicle as delivered in great condition and even though we were already there after hours, they made sure we were well connected with our vehicle before they let us drive off the lot. Longo is not the closest Lexus dealer to our home, but it was definitely worth the drive! More
I had my Lexus LS 500 in for service and detailing. During the visit it was reported that the tires needed to be replaced. Longo was very helpful in arranging to get the compatible tires I requested an During the visit it was reported that the tires needed to be replaced. Longo was very helpful in arranging to get the compatible tires I requested and assisted with a Manufacturer's rebate claim as well. I am very satisfied with the service at Longo. More
I brought my 2016 Lexus ES350 for oil and tire service. I am extremely satisfied with the entire team. Would highly recommend to anyone that wants great quality service on their Lexus. I am extremely satisfied with the entire team. Would highly recommend to anyone that wants great quality service on their Lexus. More