
Longo Lexus
El Monte, CA
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2,180 Reviews of Longo Lexus
Great and excellent first time experience at dealership. Longo Lexus was able to find me the exact car I wanted in record time. The whole process took less than a week to secure and drive home my new car! T Longo Lexus was able to find me the exact car I wanted in record time. The whole process took less than a week to secure and drive home my new car! Thanks to Dixon, Jerry and James for the assistance! Highly recommend and super cool people :) More
Excellent service. Been coming for many, many years. Man Wong is the best service advisor. He is honest and straightforward and takes care of all of my concerns, big or Been coming for many, many years. Man Wong is the best service advisor. He is honest and straightforward and takes care of all of my concerns, big or small. He thoroughly explains if there are any problems with my vehicle. He keeps me updated about the status of my vehicle and always follows up with me to see if everything went well and if I have any additional questions. Everyone at Longo Lexus is professional and courteous and coming to Longo is always a great experience. More
Staff is very attentive! David Parada heard my concerns and hooked me up with a Lexpert to answer my questions. Lexpert was great! David Parada heard my concerns and hooked me up with a Lexpert to answer my questions. Lexpert was great! More
Excellent service. The staff were very helpful , friendly, courteous and professional. Service on the vehicle was completed hours before estimated completion time. The staff were very helpful , friendly, courteous and professional. Service on the vehicle was completed hours before estimated completion time. More
Incredible customer service from the the moment you arrive to the moment you leave. I purchased my Lexus from a different dealership, but found Longo Lexus to be head and shoulders above the other deal arrive to the moment you leave. I purchased my Lexus from a different dealership, but found Longo Lexus to be head and shoulders above the other dealership. More
The service representative who assisted me was very patient, understanding and professional. He didn’t suggest unnecessary work needed in my car and advised other issues could be handled at a later dat patient, understanding and professional. He didn’t suggest unnecessary work needed in my car and advised other issues could be handled at a later date, He also advised of any discounts currently offered, which saved me money. More
The car buying experience was very pleasant. There was already an interested buyer when we arrived to test drive the car that we wanted to take. While waiting, our salesperson, Hieu, was very he There was already an interested buyer when we arrived to test drive the car that we wanted to take. While waiting, our salesperson, Hieu, was very helpful in finding the right car for us. Hieu was excellent in explaining the features of the car. That we finally bought. We are happy with our purchase. Overall, the experience was excellent. More
Prompt and amazing customer service. Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience! Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience!! More