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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

April 08, 2025

Mr. Issac Kim and Mr. Thomas Ramos showed genuine interest and appreciation for my criteria relating to features on the ES 350 Luxury trim. They followed up and kept me informed on delivery from Kent More

by Kippie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim, Thomas Ramos
Apr 08, 2025 -

Kippie responded

Responsive and easy to deal with. So glad the dealership had just the right 2025 Lexus on order that I was seeking. Met my criteria and exceeded my expectations. Beautiful car.

Apr 08, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Mr. Issac Kim and Mr. Thomas Ramos were able to provide you with such a positive experience. It's wonderful that they could assist you in finding the perfect ES 350 Luxury trim with all the features you wanted, and we're glad you're enjoying the iridium exterior color! We truly appreciate your trust in us and are grateful for the opportunity to be a part of your car-buying journey. If you need anything else, please don’t hesitate to reach out. Longo Lexus

April 07, 2025

Longo Lexus service was the reason I purchased, now my last 4 cars there. It still remains just as outstanding then as it is today. Will continue to recommend friends and family to Longo, even though th More

by w68thproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Prada
Apr 08, 2025 -

Longo Lexus responded

Thank you so much for your incredible loyalty and kind words! We’re honored that Longo Lexus has been your choice for your last four vehicles. It's great to hear that our service has remained consistently outstanding over the years. Longo Lexus

April 06, 2025

Longo Lexus is the best dealer in Southern California! I have been coming here 20 yrs for their superior service. More

by Awesomeness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Michael Chico
Apr 08, 2025 -

Longo Lexus responded

Victor Reyes and the team are always committed to providing the highest level of service, and your recognition truly means a lot to us. We look forward to continuing to exceed your expectations and we want to say *THANK YOU* for your 20 years of loyalty! Longo Lexus

April 06, 2025

I have only one word you guys have a great team. Keep it up. Thanks for everything More

by Cainandkaemee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kim, John Yang
Apr 08, 2025 -

Longo Lexus responded

THANK YOU * THANK YOU* for your wonderful review. We're all honored to serve you - Team Longo Lexus

April 06, 2025

Luis Hernandez at Longo Lexus is a great professional and a pleasure to work with! He was nothing but helpful and guided me through the process of ordering to final delivery! Thank you Luis again and I hop More

by waterp7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Apr 08, 2025 -

Longo Lexus responded

Thank you for sharing your wonderful experience working with Luis Hernandez at Longo Lexus! We're thrilled to hear that Luis was able to guide you through the entire process, from ordering to the final delivery. He truly is a professional, and we're so glad to know you had such a positive experience. Longo Lexus

April 05, 2025

I love this dealership… I always have a good experience when I go here. Edgar Anzaldo my service guy always takes good care of me and makes sure I’m happy overall. More

by ealmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 08, 2025 -

Longo Lexus responded

Thank you so much for the wonderful review and shout-out on DealerRater! We're incredibly grateful for your kind words and appreciate you taking the time to share your experience. Longo Lexus

April 05, 2025

This place exceeded my expectations with their customer service. Veronica Rios was very knowledgeable when I got my car serviced for routine maintenance. They were accurate on their wait times and provide More

by jerichojf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Apr 08, 2025 -

Longo Lexus responded

We're delighted to read we exceeded your expectations. Veronica and team are here for your auto care needs. Have a wonderful week - Team Longo Lexus

April 03, 2025

Great service from start to finish. The process of purchasing a vehicle was fast and easy. The staff is wonderful, very knowledgeable and friendly. The best service ever! More

by Megg8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Apr 03, 2025 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and we're delighted to read of the caring attention provided by Isaac and the team @ Longo Lexus. Congratulations and enjoy what you drive

April 02, 2025

Clean organized facility. Friendly greeters explained the process. Great communication with my personalized service repair rep. Jim! Easy access to service area. I loved the More

by Donnasheckter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 02, 2025 -

Longo Lexus responded

Thank you for sharing your experience. We're glad to hear you enjoyed our clean and organized facility, friendly greeters, and great communication with Jim. It’s wonderful that you appreciated the easy access to the service area and the car wash after your visit. We look forward to seeing you again! Team Longo

April 02, 2025

Longo always provides 5 star service, this visit was no exception. Fantastic hospitality and service from drop off to pickup More

by 88.slews-anthill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aldana
Apr 02, 2025 -

Longo Lexus responded

Thank you for sharing your feedback with DealerRater and Longo Lexus. We're honored to serve you.

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