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Tustin Lexus
Tustin, CA
2,342 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 2,342 reviews
August 15, 2026
I’ve been going to Tustin Lexus for years. This is my 5th Lexus vehicle in a row from this dealership. Always an enjoyable no pressure experience. This is my 5th Lexus vehicle in a row from this dealership. Always an enjoyable no pressure experience. More
by K2samuel
August 14, 2026
We had great experiences dealing w/t Tustin Lexus, especially w/t Mike Burgman, who has taken extra miles getting us the car/color we wanted at the Costco discount price. Mike was caring, kind, accomm especially w/t Mike Burgman, who has taken extra miles getting us the car/color we wanted at the Costco discount price. Mike was caring, kind, accommodating, yet professional. We couldn’t ask for a better place to go when it comes to our future needs. More
by dankieth03
Employees Worked With
Mike Burgman and Tatiana Hassan.
August 12, 2026
The experience was exceptional. James Olson was polite,professional and knowledgeable about my car and very helpful with getting me in and out quick. This is my first Lexus and my f James Olson was polite,professional and knowledgeable about my car and very helpful with getting me in and out quick. This is my first Lexus and my first experience with a Lexus service center and I have to say " Outstanding Job !" I will diffently be returning for my service needs. More
by blaketward
Employees Worked With
James Olson
August 12, 2026
The dealership is beautiful, sales staff is super amazing and knowledgeable; in the end I they all felt like family. Mikki was our sales rep and he made the experience super memorable including wrapping the and knowledgeable; in the end I they all felt like family. Mikki was our sales rep and he made the experience super memorable including wrapping the car up and putting a ribbon on top. Such an awesome experience. The next day they had me come in to do a full delivery of the vehicle and charge my car :) More
by barbaralezin
Employees Worked With
Other Employees :
Mikki, Chad, Paymon, and more :) they were all great
August 12, 2026
10/10. Tom is Exceptional! Thank you Tom Beatty, I appreciate it so much. The process was smooth, easy, and great. I am so happy with my new beautiful car. Tom is Exceptional! Thank you Tom Beatty, I appreciate it so much. The process was smooth, easy, and great. I am so happy with my new beautiful car. Thank you Tustin Lexus. More
by rita
Employees Worked With
Tom Beatty.
August 12, 2026
★★★★★ I had an exceptional experience with this dealership, and especially with my sales representative, Alissa. From the moment I met her, she was warm, professional, knowledgeable, trustworthy an dealership, and especially with my sales representative, Alissa. From the moment I met her, she was warm, professional, knowledgeable, trustworthy and incredibly easy to work with. She listened carefully to what I was looking for and made it happen with an entire process that felt comfortable and completely pressure-free. What impressed me most was how genuine Alissa was. She never made me feel like I was simply making a purchase. She truly listened, offered thoughtful guidance, and made me feel that she was my advocate throughout the process. She was so relatable and trustworthy that, honestly, she felt a little like my own daughter! The entire experience was seamless and enjoyable from beginning to end. Alissa, my sales person provided the level of personal attention and professionalism you hope for when purchasing a vehicle. I would highly recommend her and this dealership. More
by nancyjlamont
Employees Worked With
Sales manager whose name starts with B. Was swift and agreeable and efficient in negotiating a price and my trade in.
