Lexus Stevens Creek

I recently received a minor recall and inspection service, and I would like to express my appreciation. The service and overall experience were excellent—exactly what I would expect from Lexus. service, and I would like to express my appreciation. The service and overall experience were excellent—exactly what I would expect from Lexus. More

Great experience! The staff were very welcoming, and Cynthia was fantastic. She thoroughly explained the vehicle and worked hard to make the deal happen. Highly recomm The staff were very welcoming, and Cynthia was fantastic. She thoroughly explained the vehicle and worked hard to make the deal happen. Highly recommend this dealership and Cynthia! More

Tommy has always taken care of my vehicle needs every question is always answered he’s polite understanding and always gives me feedback if my vehicle needs any attention question is always answered he’s polite understanding and always gives me feedback if my vehicle needs any attention More

It was a great experience with Jay from start to finish getting our GX550 and absolutely love it. getting our GX550 and absolutely love it. More

I recently purchased a Lexus RX 350h for my 16-year-old son's first car, and Steven Zhang at Stevens Creek Lexus made the entire process outstanding. I came in with specific requirements — top safety featu son's first car, and Steven Zhang at Stevens Creek Lexus made the entire process outstanding. I came in with specific requirements — top safety features, Lexus Certified Pre-Owned, and a defined budget — and Steven understood the assignment immediately. He responded quickly to my out-the-door quote request, and rather than just take the order, he took the time to walk me through better options that ultimately gave us more value than what I'd originally asked for. I ended up driving home with a car I'm genuinely more excited about because of his guidance. What stood out most was how he handled the moment itself: this wasn't just a transaction, it was my son's first car. Steven treated that with real care, patience, and respect — no pressure, no upselling for the sake of it, just honest advice from someone who clearly wanted to get us the right car. I also have to mention Jennifer Flora, Sales Manager, who sold me my first Lexus 12 years ago. She remembered me when I came in, and took the time to double-check that I was getting the fairest price and that all my needs were being met — a level of care and follow-through that says a lot about the culture at this dealership. Between Steven's guidance on this purchase and Jennifer's continued thoughtfulness over the past 12 years, it's clear Stevens Creek Lexus builds real relationships, not just transactions. If you're looking for a sales team that combines speed, integrity, and genuine care, ask for Steven Zhang — and if you're lucky enough to cross paths with Jennifer, you're in great hands. My family will be back, and I'll be sending friends this way. More

What is not to like, elegant design, quality and performance Me my wife and my kids all drive Lexus 🤷‍♂️ performance Me my wife and my kids all drive Lexus 🤷‍♂️ More

Great customer service. Minh was professional and friendly which helped the process go by so smoothly. Minh was professional and friendly which helped the process go by so smoothly. More

Helpful and friendly staff and excellent customer service! They offer best maintaince service than anywhere else! service! They offer best maintaince service than anywhere else! More

I had an excellent experience working with Louis Nguyen at Lexus Stevens Creek. From the beginning, Louis was professional, honest, patient over the phone, and never pressured me to make a decision. Aft at Lexus Stevens Creek. From the beginning, Louis was professional, honest, patient over the phone, and never pressured me to make a decision. After I purchased my Lexus RZ 300e, he continued helping me with questions about the warranty, maintenance, roadside assistance, charging, and safety features. He provided clear written details and responded quickly whenever I contacted him. I drove from Sacramento to purchase the car, and Louis made the trip worthwhile. He treated me more like an old friend than just another customer. I love the car and truly appreciate the service he provided. I highly recommend Louis Nguyen to anyone looking for a Lexus. He is knowledgeable, reliable, and genuinely cares about his customers. More

The best customers service, love working with Thomas, Barry, Jennifer, Domingo, Bill at the Sale Department and Especially Minh at the Service Department. Minh go above and beyond tô help me with all my Barry, Jennifer, Domingo, Bill at the Sale Department and Especially Minh at the Service Department. Minh go above and beyond tô help me with all my car problem. More