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Wellesley Volkswagen
Wellesley, MA
3,183 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,183 reviews
November 12, 2024
Excellent customer service, and knowledgeable repair staff. Will be coming here instead of Boston VW for all my future needs. staff. Will be coming here instead of Boston VW for all my future needs. More
by CHIN.MICHAELJ
Verified CustomerEmployees Worked With
November 12, 2024
Fantastic working with Jens. Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the peo Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the people there. More
by Dmasse
Employees Worked With
November 11, 2024
Manager endeavored to fix problems without adding too much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching y much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching youtube videos + detected oil leak due to faulty crankcase plug or replacement of plug after an independent oil change. More
by vfcormier
Employees Worked With
November 11, 2024
The dealership was very easy to work with and I would recommend them to a friend. recommend them to a friend. More
by Kelly
Employees Worked With
November 09, 2024
It was great and quick service. Easy to schedule online and everyone was very nice! Easy to schedule online and everyone was very nice! More
by alyssa.donati
November 08, 2024
Great response to all questions. They respond promptly for any issues later on after the car is picked up. Love their overall service! They respond promptly for any issues later on after the car is picked up. Love their overall service! More
by shreyareddy.chutki
Employees Worked With
November 08, 2024
Alisha was great and got my car in and out in a timely fashion. Would totally recommend! fashion. Would totally recommend! More
by JAMESFWARDJR
Employees Worked With
November 08, 2024
Everybody was kind and professional and explained exactly what was going to be done to the car. what was going to be done to the car. More
by DOUGTANYA1
November 08, 2024
Everyone I dealt with from the internet team, to the sales person and finance department were kind and courteous. Together, they made the process simple and straightforward which made my experience stre sales person and finance department were kind and courteous. Together, they made the process simple and straightforward which made my experience stress free and enjoyable. More
by Ryan
November 08, 2024
I have been coming here for 20 years. I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention. More
by MASAHITO SUGAWARA
Employees Worked With
Other Employees :
Heather at the reception. Jeff the shuttle driver
