Wellesley Volkswagen

I went to Wellesley Volkswagen, for the first time, to have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. He listened to my concerns and made sure they were addressed, keeping me informed of the cost, as well as how long the repairs would take. He wasn't pushy at all, which I truly appreciated. When I got home, I told my husband that we'll have to buy our next vehicle at Wellesley Volkswagen. We are definitely new customers! We'll be back! More

I want to thank Arthur Deirmenjian in VW Wellesley Sales for his excellent service in helping me with my decision to buy a new car from Wellesley Volkswagen. Arthur has been outstanding in helping me. He is for his excellent service in helping me with my decision to buy a new car from Wellesley Volkswagen. Arthur has been outstanding in helping me. He is a laid back style salesman who is congenial and friendly. He is a great listener with solid attention to details. He spent a considerable amount of time with me insuring that I bought the best Volkswagen that serves my transportation needs. I'm not that technically savvy. And Arthur was very helpful in navigating me through the technology advantages of my VW from head to tail and soup to nuts. I have nicely synced up my cellphone for hands free phone use and included my music apps on board for vacation trips and weekend getaways. Arthur was thorough in every aspect of my new car. Everything I needed to know was explained most succinctly. If you want to buy a new Volkswagen but have been procrastinating because of bad car sales experiences in past, please visit Wellesley VW and ask for Arthur for a pleasant car sales experience. More

Easy to schedule, service agent was timely in updates. Process was easy and Karl was great! Process was easy and Karl was great! More

The whole experience was made easy by the staff of Wellesley VW. I could not be more satisfied. Wellesley VW. I could not be more satisfied. More

Karl did a great job getting me checked in, arranging for me to get a ride home, and keeping me update on the progress of the job. me to get a ride home, and keeping me update on the progress of the job. More

Service done on time and customer service was very helpful. Highly recommend this dealership and service department. helpful. Highly recommend this dealership and service department. More

Great service with Drew and team end to end with replacing windshield recently- thank you replacing windshield recently- thank you More

Without a doubt one of the most professional automotive operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. More

I had a great experience with Drew Ricci while getting my VW repaired. He communicated clearly throughout the repair process from start to finish, and made the process as smooth as possible. If you are VW repaired. He communicated clearly throughout the repair process from start to finish, and made the process as smooth as possible. If you are getting your vehicle repaired here, I highly recommend seeing Drew. More

This VW dealership and more specifically, the service department is the ONLY dealership i trust. They have ALWAYS identified the issue, pointed out other areas of concern or suggestions and work with m department is the ONLY dealership i trust. They have ALWAYS identified the issue, pointed out other areas of concern or suggestions and work with me to most effectively resolve the issue. Experience, expertise, and client centric sensitivity make this the best service department hands down. More