Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wellesley Volkswagen
Wellesley, MA
3,088 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,088 reviews
September 22, 2024
We didn't interact with Paul Rowe so did not rate him. Good experience overall! Good experience overall! More
by kbm1126
Verified CustomerEmployees Worked With
September 20, 2024
Quick and efficient. From the service advisor to the shuttle service. Electronic notifications are also convenient. From the service advisor to the shuttle service. Electronic notifications are also convenient. More
by ccastillo66
Employees Worked With
September 20, 2024
I had an outstanding experience with Karl at Wellesley Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car off, Karl kept me updated on the progress, explained everything in detail, and made sure all my questions were answered. The service was completed in a timely manner, and my car is running better than ever. I highly recommend Karl for his excellent customer service and attention to detail. Five stars all around! More
by EJM
September 19, 2024
Glad to have purchased my vehicle at this dealership, and happy that the service department is just as good. Great communication, and service was performed in a timely manner. happy that the service department is just as good. Great communication, and service was performed in a timely manner. More
by ialandzak
September 19, 2024
Eric was very forthcoming with every question I had about the vehicle. He was very personable, and made me very comfortable with my purchase. Eric was an exceptional salesperson and I’ve found an exceptiona the vehicle. He was very personable, and made me very comfortable with my purchase. Eric was an exceptional salesperson and I’ve found an exceptional car with all the bells and whistles. I’m very pleased with Wellesley Volkswagen. More
by colling13
Employees Worked With
September 18, 2024
I reached out to them w. r.t my brake having a creaking sound. Even after the service job, my problem wasn't fixed. r.t my brake having a creaking sound. Even after the service job, my problem wasn't fixed. More
by nareshnaren97
Employees Worked With
September 16, 2024
The dealership was fine and the experience was good. I knew what was needed and the price before going ahead with my repair. I knew what was needed and the price before going ahead with my repair. More
by ULYSSES.ANDREWS
Employees Worked With
September 15, 2024
Very accommodating and & professional. Great service to address a problem. Clearly explained work to be done . Great service to address a problem. Clearly explained work to be done . More
by Donna
Employees Worked With
September 14, 2024
Thorough and efficient service. My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as we My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as well. More
by hpironti
Employees Worked With
September 13, 2024
Second VW I bought from Kevin. First was a Passat back in 2014, and the second was a 2024 Cross Sport. Excellent experience both times. First was a Passat back in 2014, and the second was a 2024 Cross Sport. Excellent experience both times. More
by Casey
