Wellesley Volkswagen

A Fantastic Experience at VW of Wellesley! My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consid My wife and I recently found ourselves in need of a more budget-friendly vehicle to help cover our son’s college tuition expenses. After much consideration, we decided to trade in our beloved 2021 BMW M340i. We were initially apprehensive about the process, but our experience at VW of Wellesley turned out to be exceptional. From the moment we arrived, we were greeted with a warm welcome and a genuine willingness to help. Our sales specialist, Jens, was incredibly knowledgeable and attentive. He took the time to understand our needs and presented us with several options that fit our budget. When he introduced us to the 2024 VW Jetta SE, we were impressed by its features and low mileage. The trade-in offer for our BMW was generous, making it an opportunity we simply couldn’t resist. However, during the closing process, we encountered an unexpected issue: there was an error with the mileage listed on the title. This hiccup led to a lengthy two-month wait for the correction. Despite this setback, VW of Wellesley stood by their commitment and honored the deal as agreed upon. Their patience and professionalism throughout this process were truly commendable. I want to give a special shout-out to Eli, the financial specialist, who guided us through the financial aspects with clarity and expertise. He made sure we understood all our options and helped us secure financing that worked for us. Overall, I highly recommend VW of Wellesley for anyone in the market for a new or pre-owned vehicle. Their dedication to customer service, integrity in handling issues, and knowledgeable staff—especially Jens and Eli—made this experience not just satisfactory but genuinely enjoyable. Thank you, VW of Wellesley, for making this transition smooth and stress-free! More

Great experience leasing an Tiguan SEL R-Line. It was easy and no pressure. Would certainly recommend Eric It was easy and no pressure. Would certainly recommend Eric More

Friendly staff and excellent customer service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. More

Jens made the car buying experience very positive and enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. More

I recently bought a new car from Wellesley VW and had an outstanding experience. Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my n outstanding experience. Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my needs, answered all my questions, and helped me secure great financing without any pressure. The dealership was clean and professional, making the entire process smooth and enjoyable. I’m very happy with my purchase and highly recommend Eric and Wellesley VW to anyone looking for a new car! More

Great customer service friendly staff. Made sure to check my car out and help me out Made sure to check my car out and help me out More

Very Easy process friendly staff. Jen’s was a great help thru the whole process. Jen’s was a great help thru the whole process. More

Eric was fantastic at helping us select which car is best for us, he was very patient and showed a number of options; I love my VW! He gave a nice overview of the car's features too! Everyone at the dealersh for us, he was very patient and showed a number of options; I love my VW! He gave a nice overview of the car's features too! Everyone at the dealership was very nice and responsive, Paul was very helpful too! More

Excellent customer service, and knowledgeable repair staff. Will be coming here instead of Boston VW for all my future needs. staff. Will be coming here instead of Boston VW for all my future needs. More

Fantastic working with Jens. Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the peo Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the people there. More