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Wellesley Volkswagen
Wellesley, MA
3,159 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,159 reviews
January 20, 2025
Car was serviced (recall airbag) and done in a timely manner. Staff was professional/friendly and provided transportation to/from my office. Outstanding service! manner. Staff was professional/friendly and provided transportation to/from my office. Outstanding service! More
by na
Employees Worked With
January 18, 2025
From customer service to courtesy ride given me a very good experience. Thank you so much. good experience. Thank you so much. More
by alfredngan
Employees Worked With
January 18, 2025
Dealership was fine, but one dealer was not My car has a rattle which apparently you were unable to find Paul was a fine associate however Eric was not particularly helpful and I would not use him again. rattle which apparently you were unable to find Paul was a fine associate however Eric was not particularly helpful and I would not use him again. More
by PASMAL
Verified CustomerEmployees Worked With
January 17, 2025
It cost nearly $25 to replace the battery in my key. Shouldn't be that expensive. Shouldn't be that expensive. More
by cjwilliamsii
Employees Worked With
January 16, 2025
Jens helped me and the entire experience was great. He explained everything clearly, was very fair in the negotiation, and ensured the car was ready for delivery quickly. I would highly recommend this He explained everything clearly, was very fair in the negotiation, and ensured the car was ready for delivery quickly. I would highly recommend this dealership and Jens for your next VW. More
by lrherrera890
Employees Worked With
January 16, 2025
I just picked up my 2024 Tiguan and have nothing but praise for the whole buying experience. I needed to trade in a beloved 2016 Sportwagon that my family had outgrown and Eric made the whole process se praise for the whole buying experience. I needed to trade in a beloved 2016 Sportwagon that my family had outgrown and Eric made the whole process seamless. I am grateful for the kindness, transparency, and expertise of everyone I've worked with over the years and especially the last few days. Thank you Eric, Drew, and Eli. More
by TTom
January 15, 2025
Wellesley Volkswagan always goes above and beyond to make their customers happy. Always have a great experience there. their customers happy. Always have a great experience there. More
by DAVIDBROWNE27
January 14, 2025
Great service. Service was performed within the timeframe specified. I waited in the customer lounge that had WiFi, tv, workstations and plenty of other seating. Ov Service was performed within the timeframe specified. I waited in the customer lounge that had WiFi, tv, workstations and plenty of other seating. Overall happy with the experience. More
by kmock
Employees Worked With
January 14, 2025
Karl and the Wellesley VW team are outstanding. 10/10 would work with them again. 10/10 would work with them again. More
by Erik Mansur
Employees Worked With
January 13, 2025
Service was very quick. Karl was responsive and helpful. Would highly recommend VE service department. Karl was responsive and helpful. Would highly recommend VE service department. More
by LAURIECHOREV
Employees Worked With
