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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,403 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,403 reviews

January 21, 2025

Fast and found offers I still had covered under my purchase. great service! very a pleased More

by MARIAN.WOJNAROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

MARIAN.WOJNAROWSKI, Thank you for your review! We're so glad to hear that our team was able to provide fast service and help you take advantage of the coverage included with your purchase. Your satisfaction means a lot to us, and we appreciate the kind words. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

January 21, 2025

I love this dealership! I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take More

by jillamullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

Wow, Jillamullen! Your kind words truly made our day! We're so grateful for your loyalty and thrilled to hear that David and Kacie Grieco make every visit feel like catching up with good friends. Providing a welcoming and informative experience is what we strive for, and knowing you feel taken care of means the world to us. We can't wait to see you again—thank you for being such a valued part of our Toyota of Scranton family! Thank you, The Service Team Toyota of Scranton

January 21, 2025

I am always pleased with the service I receive from Jonathan Higgins and the service department. More

by BIFFY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

BIFFY7, Thank you for your kind words and for being a valued guest, Biffy7! We're thrilled to hear that Jonathan Higgins and our service team continue to provide you with excellent service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

January 18, 2025

Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

January 18, 2025

The whole process was a good experience from the internet add to my salesman and finance person and the vehicle prep 💯 good Dealership More

by GBWARMOUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Toyota of Scranton responded

Thank you for your fantastic review! We're thrilled to hear that your experience—from the online ad to working with our sales, finance, and vehicle prep teams—was smooth and enjoyable. Your support means a lot to us! If you ever need anything in the future, we're here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

January 16, 2025

The people where nice and the staff were plight and helpful and I was pleased with the service More

by JEFFPACINI0099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

JEFFPACINI0099, Thank you for your review! We're glad to hear that our team was polite, helpful, and that you were pleased with the service. If there's anything we can do to make your next visit a 5-star experience, we'd love to hear your feedback. We appreciate your support and look forward to serving you again! Warm regards, The Toyota of Scranton Team

January 16, 2025

IT WAS A PLEASURE WORKING WITH COREY. HE WAS HELPFUL IN GETTING WHAT I WANTED. HE ALSO COMPLETED FOLLOW UP AFTER MY PURCHASE TO SEE IF I WAS HAPPY. More

by COACHCFG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

COACHCFG, Thank you for sharing your experience! We're thrilled to hear that Corey provided helpful service and followed up to ensure your satisfaction. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

January 16, 2025

They were very friendly and everything was smooth. Two things we didn’t satisfied that they didn’t explain well about the finance and the function of the car. More

by CZIOTKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

CZIOTKA, Thank you for your feedback! We're glad to hear that our team was friendly and that everything went smoothly. However, we’re sorry to hear that the finance and vehicle features weren’t explained as thoroughly as expected. Your experience matters to us, and we’d love the opportunity to provide any additional information you need. Please feel free to reach out, and we’ll be happy to go over any details. Thanks again for choosing us! Take care, The Sales Team Toyota of Scranton

January 16, 2025

Excellent customer service. All work on vehicle has been professionally accomplished in a timely manner. More

by MAMAMARY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

MAMAMARY516, Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that your vehicle service was completed professionally and on time. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

January 15, 2025

Smooth transition from sales to finance to delivery. No pressure, sales personnel knowledgeable about the product. More

by RBUTLER90
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Richards
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Jan 16, 2025 -

Toyota of Scranton responded

RBUTLER90, Thank you for your review! We're glad to hear that your experience was smooth and pressure-free. Our team takes pride in providing knowledgeable and seamless service from start to finish. We appreciate your business and hope you enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

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