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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,646 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,646 reviews

November 19, 2025

All aspects of Toyota if Scranton are commendable. The staff is very professional, responsive, and courteous. The facilities are clean, comfortable, and welcoming. And, most importantly to me, the ser More

by MBBW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Toyota of Scranton responded

MBBW1, Thank you for such a thoughtful and detailed review! We’re delighted to hear that you found every aspect of your experience commendable — from our professional, responsive, and courteous staff to our clean and welcoming facilities. Most importantly, we’re glad our service team was able to recognize and address the concern you were having with your vehicle. Taking care of our guests and making sure they feel confident on the road is always our top priority. Thank you for choosing Toyota of Scranton. We truly appreciate your trust and look forward to serving you again! Warm regards, ~The Service Team Toyota of Scranton

November 15, 2025

TOYOTA Scranton is accommodating when scheduling appointments when my schedule is busy. Rep understands time constraints. More

by MOZARTX007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Toyota of Scranton responded

MOZARTX700, Thank you for sharing this! We’re so glad to hear that our team is able to work around your busy schedule and make the process easier for you. Understanding your time constraints is an important part of taking care of our guests, and we appreciate the chance to serve you. We look forward to helping you again at your next visit! Warm regards, ~Toyota of Scranton Service Team

November 14, 2025

Noah and the team at Toyota Scranton made this online purchase very simple. Big thanks to Noah for walking me through all my new car features. He couldn’t have been more helpful. More

by KBISCARDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Toyota of Scranton responded

KBISCARDI, Thank you for sharing your experience! We’re so glad to hear that Noah and our team made your online purchase smooth and simple. It’s wonderful to know Noah was able to walk you through all your new car’s features and provide such helpful support. We truly appreciate you choosing Toyota of Scranton and wish you many happy miles in your new vehicle! Warm regards, ~The Toyota of Scranton Sales Team

November 14, 2025

The car buying exspirence was made so easy and enjoyable definitely would use again and refer More

by ACLARK25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Toyota of Scranton responded

ACLARK25, Thank you for sharing this! We're so glad to hear your car-buying experience was easy and enjoyable. It means a lot that you would choose us again and feel confident referring others. We appreciate you and look forward to helping you in the future! Warm regards, ~The Toyota of Scranton Sales Team

November 13, 2025

Everything with my one-year service visit was excellent ! Plus, the $10 voucher for the snack center was a nice perk. More

by suscon535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Toyota of Scranton responded

suscon535, Thank you for sharing this! We’re so glad your one-year service visit went smoothly and that everything met your expectations. It’s great to hear the café voucher added a little extra enjoyment to your time with us. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again! Regards, ~Toyota of Scranton Service Team

November 08, 2025

Polite and caring service with knowledgeable staff in a timely manner dedicated staff and punctual More

by NAJMA_KASHIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Gatewood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashyia Blakey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Boyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton

November 06, 2025

The service, which was under warranty, was competed in a timely manner, and I was kept informed as to the process. Additionally, the service representative was professional. More

by dorrson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Toyota of Scranton responded

dorrson99, Thank you for taking the time to share this! We’re glad to hear your warranty service was completed efficiently and that you felt well-informed throughout the process. Providing professional, clear communication is important to us, and we’re happy your experience reflected that. We appreciate you choosing Toyota of Scranton and look forward to assisting you again whenever you need us. Warm regards, The Service Team Toyota of Scranton

November 04, 2025

Great service, everyone was great to work with, which made the whole process easy. Would return in the future More

by PSWEENEY60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Belles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Toyota of Scranton responded

PSWEENEY60, Thank you so much for your kind words! We’re happy to hear that the process felt easy and that our team made a great impression. We truly appreciate your trust in us and would be glad to welcome you back anytime. Enjoy the ride! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 01, 2025

Great dealership wonderful staff highly recommend was a pleasure to do business with love my new toyota tacoma. More

by goeagles0304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Toyota of Scranton responded

goeagles0304, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and are loving your new Tacoma. It was truly our pleasure to help you, and we appreciate your recommendation. If there’s ever anything you need, we’re here for you. Enjoy every mile! Warm regards, The Sales Team Toyota of Scranton

October 31, 2025

Ashley is wonderful . She keeps me informed . Everyone else are also top notch. Showroom is very comfortable while waiting for my vehicle More

by BRWEYES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Aimer
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Oct 31, 2025 -

Toyota of Scranton responded

BRWEYES2000, Thank you so much for your kind words! We’re happy to hear that Ashley kept you informed throughout your visit — she truly cares about making the experience smooth and comfortable. We’re also glad you enjoyed the showroom while you waited. We appreciate you, and we look forward to seeing you next time! Take care, The Service Team Toyota of Scranton

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