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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,459 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,459 reviews

March 28, 2025

Jordan was very friendly, knowledgeable and professional. Dealing was straightforward and painless. Here are 15 words More

by RSBKZ5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

RSBKZ5, Thank you for the great feedback! We're so glad to hear that Jordan made your experience friendly, informative, and stress-free. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Best regards, The Sales Team Toyota of Scranton

March 28, 2025

Stephanie McNair always takes great care of my car. She goes over all the maintenance required and explains everything to me before the work is performed. She treats me with respect and makes the who More

by PATTYSTACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
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Mar 30, 2025 -

Toyota of Scranton responded

PATTYSTACHEL, Thank you so much for the wonderful review! We're thrilled to hear that Stephanie continues to provide you with such exceptional care and clear communication. She truly is an asset to our team, and we'll be sure to share your kind words with her. We're grateful for your continued trust in Toyota of Scranton and look forward to your next visit! Warm regards, The Service Team Toyota of Scranton

March 28, 2025

Great experience super friendly staff. . and got the work done quick and good . I would recommend it More

by KENN809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

KENN809, Thank you for the great feedback! We're glad to hear you had a positive experience with our friendly team and that the work was done quickly and well. We truly appreciate your recommendation! If there's anything we could have done to make it a 5-star visit, we’d love to hear your thoughts — your feedback helps us grow. Best, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 28, 2025

Very satisfied with everyone at the dealership especially Tyler in sales and Jonathan in service. I'm not sure who Alan is. More

by JRATAY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

JRATAY55, Thank you so much for your kind words! We’re thrilled to hear that Tyler and Jonathan took great care of you — they’re both valued members of our team. We appreciate your loyalty and are always here if you need anything. And no worries about Alan — if there’s ever anything we can clarify, just let us know! All the best, The Toyota of Scranton Team

March 26, 2025

Am always pleased with the time and work ethic at Toyota. Kacie is always knowledgeable and courteous Never had to bring a vehicle back for work not done properly More

by silverfocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We're so glad to hear that you've consistently had positive experiences with our team and that Kacie continues to impress with her knowledge and professionalism. It means a lot to know the work is done right the first time — that's exactly what we strive for. We truly appreciate your trust in Toyota of Scranton! All the best, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 26, 2025

My next card will be a Toyota purchased from Scranton Toyota. Pleased with service reps. More

by YAZUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

YAZUY, Thank you so much for your kind words and future vote of confidence! We're thrilled to hear you're pleased with our service team and look forward to helping you with your next Toyota when the time comes. We truly appreciate your support! Best, The Toyota of Scranton Team

March 26, 2025

They took care of me fast and keep me in the loop. Kacie let me know what was suggested for my next visit. The vehicle was clean and washed when I got it back. More

by PMOTHER88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Toyota of Scranton responded

PMOTHER88, Thank you so much for your kind words! We're thrilled to hear that you were taken care of quickly and kept in the loop throughout your visit. Kacie will be so happy to know you appreciated her recommendations for next time. We're also glad your vehicle came back to you clean and freshly washed — just the way it should be! We look forward to seeing you again. Warm regards, The Service Team Toyota of Scranton

March 26, 2025

I get good service work done, staff is easy to work with, and work is done in a reasonable time. They make going in for service a pleasant experience. More

by RDPPOWELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

I often hope you can be trusted when you tell me of things needed to be done when I bring my vehicle to you for service More

by SUFIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Toyota of Scranton responded

SUFIMO, Thank you for your review and for trusting us with your vehicle’s care. We understand how important it is to feel confident in the recommendations you receive, and we’re committed to building that trust with every visit. If you ever have questions about a suggested service, please don’t hesitate to ask — we’re always happy to walk you through the details. Your peace of mind matters to us, and we appreciate the opportunity to continue earning your trust. Warm regards, The Service Team Toyota of Scranton

March 24, 2025

Very well done service, staff are very friendly and professional in what there task given More

by ELGEE.BELISARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Toyota of Scranton responded

ELGEE.BELISARIO, Thank you for the great feedback! We’re glad to hear you were pleased with the service and found our staff to be both friendly and professional. We appreciate you taking the time to share your experience and look forward to seeing you again! Warm regards, The Toyota of Scranton Team

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