Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
295 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.9

295 Reviews

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295 Reviews of Kacie Greico

October 17, 2026

Dealership Rating
Employee Rating

Fast and honest while easy to do business with and will continue in the future More

by CAYUGABOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Ashyia Blakey

Oct 19, 2026

Toyota of Scranton responded

Hello CAYUGABOB1, Thank you for your kind words! We're so glad to know our team made your experience easy and efficient while earning your trust along the way. That's exactly the kind of experience we want every guest to have. We truly appreciate your confidence in Toyota of Scranton and look forward to taking care of you again in the future! Warm regards, The Toyota of Scranton Team

October 16, 2026

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Years of positive experience with Toyota and other brands at this dealership with our service advisor, Kacie Grieco, keeps us loyal customers. More

by Pete Y
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Toyota of Scranton responded

Hi Pete, Thank you for your continued loyalty and for sharing such kind words! It means so much to know that Kacie has earned your trust through years of consistently positive experiences. Building lasting relationships with our guests is something we truly value, and Kacie does a wonderful job making that happen. We'll be sure to share your compliments with her. We're grateful you've continued to choose Toyota of Scranton for your service needs and look forward to taking care of you for many years to come! With appreciation, The Service Team Toyota of Scranton

October 14, 2026

Dealership Rating
Employee Rating

Very polite and she kept me updated on my car. I would recommend Toyota to my family More

by KATNEL1713
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2026

Toyota of Scranton responded

Thank you for the wonderful review! We're so glad to hear that our team provided attentive care and kept you informed throughout your visit. Your willingness to recommend Toyota of Scranton to your family means so much to us. We truly appreciate your trust and support! With Appreciation, The Toyota of Scranton Team

October 14, 2026

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"Always an A+ experience at Toyota of Scranton. The staff is polite, efficient, and keeps you well-informed on your vehicle's status. Shout-out to the service team for making routine maintenance an More

by JFORD9523
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 14, 2026

Toyota of Scranton responded

JFORD9523, Thank you so much for your kind words and continued loyalty to Toyota of Scranton! It means a great deal to know that our team makes each visit a positive experience. We know your time is valuable, and we're happy to hear that our service team makes taking care of your vehicle easy and stress-free. We truly appreciate your trust in us and always look forward to welcoming you back! With appreciation, The Service Team Toyota of Scranton

Oct 15, 2026

JFORD9523 responded

Thanks for the note! Your team always does an amazing job, and I love how quick and stress-free the service is. See you guys next time!

October 11, 2026

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I am a long time customer. Great customer service and attention to detail. Kacie is wonderful to work with. More

by LROSENBERRY
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie

Oct 12, 2026

Toyota of Scranton responded

LROSENBERRY, Thank you for your continued loyalty and for sharing your kind words! We're delighted to know that Kacie consistently provides you with the attentive, thoughtful service you deserve. We'll be sure to share your compliments with her. Longtime relationships like yours mean so much to our team, and we truly appreciate the trust you've placed in Toyota of Scranton over the years! Thanks again, The Toyota of Scranton Service Team

October 02, 2026

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Once again, Kacie Grieco provided excellent customer service. Efficient and professional care as always for many years. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Toyota of Scranton responded

Pete, It means a lot to know you’ve continued to feel well cared for over the years. We’re glad Kacie provides the dependable, professional experience you’ve come to expect. We're grateful for your continued trust in our service team. Thank you, The Toyota of Scranton Team

October 01, 2026

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I LOVE dealing with everyone here. The service and value all around is the best around. More

by ARCHERKATE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Toyota of Scranton responded

We LOVE hearing this! Knowing you enjoy working with our team and continue to find value in the service you receive means so much to us. Thank you for choosing us and for sharing such wonderful feedback! With Gratitude, The Toyota of Scranton Team

September 30, 2026

Dealership Rating
Employee Rating

Easy to book appointments. Staff is great. Nice waiting room and snack bar. Women at front desk was helpful More

by MOOSEMARCEN
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Recommend Dealer
Yes
Oct 01, 2026

Toyota of Scranton responded

MooseMarcen, We’re glad your service visit felt easy and comfortable from the time you booked your appointment through your time in the waiting area. It’s also nice to hear the front desk was helpful along the way. Thank you for taking a moment to share your experience. With Appreciation, The Toyota of Scranton Team

September 30, 2026

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Kacie Grieco delivers excellent customer service consistently. I enjoy bringing both Camrys and even our Dodge to this dealership for service and new tires. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal, Jason Palmigiano

Oct 01, 2026

Toyota of Scranton responded

Pete, There’s no better compliment than knowing you trust us with all three of your vehicles. We’re glad Kacie continues to take great care of you each time you're here for service. We really appreciate you choosing our team again and again. Take Care, The Toyota of Scranton Team

September 06, 2026

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Employee Rating

I always have confidence in the thoroughness and quality of the work being done. Kacie always provides a knowledgeable and timely description of the needed work and updates. More

by CARP-CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Toyota of Scranton responded

CARP-CLARK, Thank you for sharing this with us! Knowing you can bring your vehicle to our team with confidence is incredibly important to us. We’re glad Kacie consistently provides the knowledgeable guidance and timely communication that help keep you informed along the way. With Appreciation, The Toyota of Scranton Team

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