Ashyia Blakey

Toyota of Scranton responded

AGROJ.55, Thank you for your kind words about Ashley! We're so glad she continues to take great care of you. She's a wonderful part of our team, and I know she'll appreciate hearing your compliments. I also understand your feelings about the cost of service, and we appreciate you being open about that. Most of all, thank you for continuing to trust us with your vehicle. We truly value your loyalty! Take care, The Service Team Toyota of Scranton

Toyota of Scranton responded

Hello CAYUGABOB1, Thank you for your kind words! We're so glad to know our team made your experience easy and efficient while earning your trust along the way. That's exactly the kind of experience we want every guest to have. We truly appreciate your confidence in Toyota of Scranton and look forward to taking care of you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you for the wonderful review! We're so glad to hear that our team provided attentive care and kept you informed throughout your visit. Your willingness to recommend Toyota of Scranton to your family means so much to us. We truly appreciate your trust and support! With Appreciation, The Toyota of Scranton Team

Toyota of Scranton responded

Saintecky, What a wonderful compliment to receive! Knowing your visit stood out among so many years of vehicle ownership means a great deal to us. We're glad Matthew and our entire service team made you feel so well taken care of. Thank you for sharing such thoughtful feedback and for trusting us with your vehicle! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

CJONES85, We’re glad everything went smoothly and on time. We appreciate the kind words about our team and your patience while we wait for the replacement part to come in. Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Ransomchuck, Thank you for bringing your concerns to our attention. We’re truly sorry to hear that you left your visit feeling that your experience was not handled with the respect and care you expected. We would appreciate the opportunity to learn more about what happened. Please feel free to reach out to us directly so we can better understand. Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

WOLEXINTERNATIONAL, It sounds like Ashley brought exactly the right energy to your visit! We’re thrilled she made you feel comfortable and well taken care of, and that she gave you such a great reason to return. With Appreciation, The Toyota of Scranton Team

Toyota of Scranton responded

PACC9697, It means a lot to know you can consistently count on efficient, thorough service from our team. We are glad each visit has been handled promptly and that you have always felt welcomed and treated with courtesy. Thank you for the A++ review! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

LISANICK321, Thank you for sharing this. Finding someone who makes every appointment feel easy is exactly the kind of experience we want for our customers, and it sounds like Hailee has done just that for you. We'll pass along how much her work is appreciated. See you next time, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you so much for sharing this, Mary! It's clear this visit felt easy and well taken care of from start to finish, being kept informed every step of the way makes such a difference. Glad Ashley could be part of making that happen for you. We'll be sure to pass along your kind words to her! With Gratitude, The Toyota of Scranton Team