Josiah Gatewood

Toyota of Scranton responded

GAILFORCE2000, Thank you so much! It really means a lot to us that you've come back for four or five vehicles! We love hearing that our team continues to make the buying experience easy and comfortable, without any pressure. We appreciate you sticking with us over the years and look forward to seeing you again! Warm regards, Mary Jo Preno Vice President Guest Experience

Toyota of Scranton responded

Hi MGERCH, Thank you for the great review! We're happy to hear everything went smoothly, your vehicle was ready when promised, and you enjoyed our waiting area. We appreciate you spending part of your day with us and look forward to seeing you again! Take care, The Service Team Toyota of Scranton

Toyota of Scranton responded

SALEM004, Thank you for your kind words! Supporting our First Responders is something we're proud to do, and we're happy to hear you appreciate that commitment. Making every guest feel welcome and valued is just as important to us. Thank you for recognizing both and for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Rob, Wow, what an incredible compliment! We're thrilled to know that your experience with Toyota of Scranton was the best you've ever had. It's wonderful to hear that Ahmad and the rest of our team provided the honesty, transparency, and care you deserve. Thank you for your recommendation and for giving us the opportunity to earn your business. Congratulations on your new vehicle! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you for the wonderful review! We're so glad to hear that our team provided attentive care and kept you informed throughout your visit. Your willingness to recommend Toyota of Scranton to your family means so much to us. We truly appreciate your trust and support! With Appreciation, The Toyota of Scranton Team

Toyota of Scranton responded

MISS_SCRANTASTIC, Thank you for your feedback. I’m sorry your car-buying experience fell short of your expectations. Please contact me at Toyota of Scranton so we can discuss your comments further. I’d appreciate the opportunity to better understand your experience. Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

Thank you, Young! We’re so glad you had a great experience and were especially happy with your vehicle when it was returned to you. We appreciate you sharing this with us! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Getting familiar with a new Tacoma can come with plenty of questions, so we’re glad you’ve been able to count on our team for the information you needed. We hope you’re enjoying the truck and getting more comfortable with everything it has to offer. Thank you for taking the time to share this! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

LouLou11162, coming back to the same person for vehicle after vehicle says a lot about the trust you’ve built with Doug over the years. We love hearing that he’s been such an important part of so many of your purchases and that you continue to feel good about coming back to Toyota of Scranton. Thank you for sharing this with us! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

MAURICEMH, Thank you for your outstanding review! We truly appreciate your kind words about our customer service, professionalism, hospitality, communication, and team. It's wonderful to know you had such a positive experience and found value in both our staff and our pricing. Your feedback means so much to all of us at Toyota of Scranton. Thank you for choosing our dealership, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team