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Sierra Darlington
Sierra Darlington at Toyota of Scranton

Sierra Darlington

Service Communication Center

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Sierra Darlington

October 14, 2026

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Employee Rating

Very polite and she kept me updated on my car. I would recommend Toyota to my family More

by KATNEL1713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico, David Grieco, james Brown, John Boyer, Jon Higgins, Matthew Edwards, Josiah Gatewood, Ashyia Blakey

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Oct 16, 2026

Toyota of Scranton responded

Thank you for the wonderful review! We're so glad to hear that our team provided attentive care and kept you informed throughout your visit. Your willingness to recommend Toyota of Scranton to your family means so much to us. We truly appreciate your trust and support! With Appreciation, The Toyota of Scranton Team

August 07, 2026

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Employee Rating

Always very efficient and thorough. Staff are courteous at all times as well as timely.A++ More

by PACC9697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, David Grieco, John Boyer, Jon Higgins, Ashyia Blakey

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Aug 10, 2026

Toyota of Scranton responded

PACC9697, It means a lot to know you can consistently count on efficient, thorough service from our team. We are glad each visit has been handled promptly and that you have always felt welcomed and treated with courtesy. Thank you for the A++ review! Best regards, The Toyota of Scranton Team

June 22, 2026

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Employee Rating

The customer service is first class. Everything is so nice and accommodating. Much better than other dealerships. More

by DWELGUS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lane

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Jun 23, 2026

Toyota of Scranton responded

DWELGUS24, Thank you for your kind words! We’re delighted to hear that you found our customer service to be first class and that our team provided a welcoming and accommodating experience. Providing exceptional care for our guests is always our goal, and it means a great deal to know we stood out. We appreciate your support and look forward to serving you again at Toyota of Scranton! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

May 29, 2026

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Employee Rating

The dealership took excellent care of both my truck and myself. I would highly recommend Toyota of Scranton. More

by DWELGUS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lane

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May 29, 2026

Toyota of Scranton responded

DWELGUS24, Thank you for your kind words and recommendation! We are delighted to hear that our team took excellent care of both you and your truck. Providing a positive experience for our guests is always our goal, and it's wonderful to know we delivered that during your visit. We truly appreciate your trust in Toyota of Scranton and look forward to serving you again in the future. Thank you for being our guest! Warm regards, ~The Service Team Toyota of Scranton.

May 25, 2026

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Employee Rating

Customer service is awesome! Thank you for your service and taking utmost care in my Toyota Tacoma! See ya again soon 😊 More

by LFERRY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, james Brown, John Boyer, Matthew Edwards, Josiah Gatewood, Ashyia Blakey

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May 26, 2026

Toyota of Scranton responded

LFERRY21, Thank you for the wonderful review! We're delighted to hear that you had an awesome customer service experience. Taking great care of your Toyota Tacoma is important to us, and we're grateful for the trust you place in our team. We appreciate your kind words and look forward to seeing you again soon. Safe travels until then! Take care, ~The Service Team Toyota of Scranton

December 05, 2025

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Employee Rating

Hayley was the best…. She is so caring and efficient….Love talking with her.. she explains everything to me. More

by DZINTEL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailee Politz

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Dec 05, 2025

Toyota of Scranton responded

DZINTEL52, Thank you for sharing such kind words! We’re delighted to hear that Hailey provided caring, efficient service and took the time to explain everything clearly. She truly enjoys helping our guests, and your feedback will mean a lot to her. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, ~The Service Team Toyota of Scranton

November 08, 2025

Dealership Rating
Employee Rating

Polite and caring service with knowledgeable staff in a timely manner dedicated staff and punctual More

by NAJMA_KASHIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, james Brown, John Boyer, Matthew Edwards, Josiah Gatewood, Ashyia Blakey

Print
Nov 09, 2025

Toyota of Scranton responded

NAJMA_KASHIF, Thank you so much for sharing your experience with us! We’re glad to hear you found our team polite, caring, and knowledgeable — and that your service was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future. 😊 -Team Toyota of Scranton

September 18, 2025

Dealership Rating
Employee Rating

Great people to deal with , not pushy, great selection of vehicles, just a great group to deal with More

by VNICOLETTO507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti

Print
Sep 19, 2025

Toyota of Scranton responded

VNICOLETTO507, Thank you so much for the kind words! We’re thrilled to hear you enjoyed our team and our selection. We truly appreciate your support and look forward to helping you again in the future! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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