Brian Burgess
Brian Burgess at Toyota of Scranton

Brian Burgess

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Brian Burgess

October 20, 2026

Dealership Rating
Employee Rating

They did a great job getting me in my new 2026 Toyota Camry se I love it great. More

by ANDREWSAUNDERS69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, Patrick Kasson

Oct 21, 2026

Toyota of Scranton responded

ANDREWSAUNDERS69, Congratulations on your new Camry SE! So glad to hear you're loving it! It's always exciting to get a new car, and we're happy our team helped make it a great experience. Thanks for choosing Toyota of Scranton, and enjoy that beautiful new Camry! With gratitude, Mary Jo Preno Vice President of Guest Experience

October 09, 2026

Dealership Rating
Employee Rating

Great communication and patience. Answers all questions we had. Repeat costumer and we will be back More

by JBOYKO04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, David Baum

Oct 11, 2026

Toyota of Scranton responded

Hello JBOYK004, Thank you for coming back to see us! We’re glad our team kept you informed and took the time to answer all your questions. We appreciate your continued trust and look forward to seeing you again! Take care, The Toyota of Scranton Team

October 03, 2026

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Employee Rating

Toyota of Scranton was overall very professional in every way and helped make the car buying process very simple and not stressful! More

by TURNERJOHN162
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, Patrick Kasson

Oct 05, 2026

Toyota of Scranton responded

TURNERJOHN162, Buying a vehicle should be something you can feel good about, and we’re happy our team helped make that the case for you. Thank you for choosing us and for taking the time to share your experience. Congratulations on your new vehicle! Warm Regards, The Toyota of Scranton Team

October 01, 2026

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Employee Rating

The dealership was great and so was the car when provided to me, better than expectations! More

by YOUNG.YU
Recommend Dealer
Yes

Other Employees Tagged: John Lawler, Josiah Gatewood

Oct 02, 2026

Toyota of Scranton responded

Thank you, Young! We’re so glad you had a great experience and were especially happy with your vehicle when it was returned to you. We appreciate you sharing this with us! Warm Regards, The Toyota of Scranton Team

August 21, 2026

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Employee Rating

Everyone was very helpful. And answered all the questions that I had. They gave me all the options that were available to me. More

by LIZZYRRONDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2026

Toyota of Scranton responded

Thank you, Lizzy! Having your questions answered and understanding all of your options can make such a difference, and we’re happy our team made sure you had the information you needed. We appreciate you sharing this. Best Regards, The Toyota of Scranton Team

July 13, 2026

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Great service from time in to time out. Typically wait for my car and it is done in a timely manor More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

Jul 13, 2026

Toyota of Scranton responded

Ronnie, Thank you for your 5-star review! We're delighted to hear you receive great service from the moment you arrive until you're back on the road. It's wonderful to know that your vehicle is consistently completed in a timely manner while you wait. We truly appreciate your continued trust in Toyota of Scranton and look forward to serving you again at your next visit! Warm regards, The Service Team Toyota of Scranton

July 03, 2026

Dealership Rating
Employee Rating

My experience with Toyota of Scranton has been great. I purchased a 2026 Tundra in July 2026. Brian was the salesman and did a great job. I would highly recommend this dealership. More

by BRAD@NATURESMACE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2026

Toyota of Scranton responded

BRAD@NATURESMACE.COM, Thank you for your fantastic 5-star review! Congratulations on your new 2026 Tundra! We're delighted to hear you had a great experience with Brian and that he made your purchase a positive one. Your recommendation means a great deal to our team, and we truly appreciate the trust you placed in Toyota of Scranton. We hope you enjoy every mile in your new Tundra, and we look forward to being here for all your automotive needs for years to come. Safe travels! Warm regards, The Sales Team Toyota of Scranton

May 23, 2026

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Employee Rating

Very nice efficient dealership. .Service was great. Answered all our questions. All the salespeople chipped in to help. More

by KARENANDPAULF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2026

Toyota of Scranton responded

Hi KARENANDPAULF, Thank you for taking the time to share your experience! We're delighted to hear that you found our dealership efficient and that our team provided great service while answering all of your questions. It's especially rewarding to know that everyone worked together to make your visit a positive one. We truly appreciate your business and look forward to assisting you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, ~The Service Team Toyota of Scranton

March 05, 2026

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Employee Rating

Great service and experience! I'm thrilled with the car. I would recommend to anyone More

by DPETROZIELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kasson

Mar 05, 2026

Toyota of Scranton responded

DPETROZIELLO, Thank you for the great feedback! We’re so happy to hear you had a great experience and that you’re thrilled with your new car. That’s exactly what we hope for with every visit. We truly appreciate your recommendation and thank you for choosing Toyota of Scranton. Enjoy the new ride! Take care, The Service Team Toyota of Scranton

February 19, 2026

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Employee Rating

Service was good, I am satisfied. I bought my first pickup and I am very happy. More

by MTOMAINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Toyota of Scranton responded

MTOMAINE, Thank you so much for sharing your experience! We’re glad to hear your service visit went well and that you’re satisfied. Congratulations on purchasing your first pickup — that’s exciting! We’re honored you chose Toyota of Scranton for such a special milestone and are thrilled to know you’re very happy. If you ever have any questions about your new truck or need anything at all, we’re always here to help. Enjoy every mile! Warm regards, MJ Preno Vice President of Guest Experience

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