Fantastic service always.
Jason is always very nice, kind, and considerate. The waiting room is spotless, cozy, and decorated very very nice ! Thank you for the $10.00 for t
Jason is always very nice, kind, and considerate. The waiting room is spotless, cozy, and decorated very very nice ! Thank you for the $10.00 for the little cafe. It’s a very nice treat. We have a dodge but come to a Toyota service center so that speaks volumes!
More
by LORITUOHEY1047
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Toyota of Scranton responded
LORITUOHEY1047,
Thank you so much! It's wonderful to hear that Jason always takes such good care of you. I'm glad you enjoy our waiting area and that the café treat was a nice surprise! And the fact that you drive a Dodge but choose to come to us for service really means a lot. We appreciate you trusting us with your vehicle and always enjoy having you visit!
Take care,
The Service Team
Toyota of Scranton
My Camry is always taken care of and thoroughly gone
over. This time, there was a hidden problem but they took the time necessary to find it. Then it was a relatively easy fix compared to what could hav
over. This time, there was a hidden problem but they took the time necessary to find it. Then it was a relatively easy fix compared to what could have happened if they were not so dedicated to locating a tiny problem which could have turned into a dangerous problem.
More
by ERMA0
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Toyota of Scranton responded
We're so pleased to hear that our team's attention to detail made such a meaningful difference during your recent visit. Having peace of mind about your vehicle is incredibly important, and we're glad the issue with your Camry was identified and addressed. Thank you for your continued trust and for recognizing the care our team puts into their work!
With Gratitude,
The Toyota of Scranton Team
Kacie Grieco delivers excellent customer service
consistently. I enjoy bringing both Camrys and even our Dodge to this dealership for service and new tires.
consistently. I enjoy bringing both Camrys and even our Dodge to this dealership for service and new tires.
More
by Pete Y
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2026 -
Toyota of Scranton responded
Pete,
There’s no better compliment than knowing you trust us with all three of your vehicles. We’re glad Kacie continues to take great care of you each time you're here for service. We really appreciate you choosing our team again and again.
Take Care,
The Toyota of Scranton Team
They keep the customer informed, and comfortable.
The dealerships is Very positive and helpful. Attention to detail is very important to staff.
The dealerships is Very positive and helpful. Attention to detail is very important to staff.
More
by 08REKOCH
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Toyota of Scranton responded
08REKOCH,
Thank you for recognizing the care our team puts into each visit. From keeping you updated to making sure you’re comfortable while you’re here, those details matter, and we’re glad they made a difference in your experience.
Sincerely,
The Toyota of Scranton Team
Jason and Toyota of Scranton have always been good to me
and my car. They tell me the truth and keep my car safe and running smoothly.
and my car. They tell me the truth and keep my car safe and running smoothly.
More
by martinguerra
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
Toyota of Scranton responded
Martin, it’s wonderful to hear that you’ve continued to have such positive visits with Jason and the service team. Knowing you trust us with your car and feel confident in the care you receive is exactly why we do what we do! Thank you for your continued support and five stars!
With Gratitude,
The Toyota of Scranton Team
Great service department very helpful and everyone
answered all my questions and so amazing and friendly
answered all my questions and so amazing and friendly
More
by SGO4LPM
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
Toyota of Scranton responded
SGO4LPM,
We’re so glad you felt comfortable asking questions and that our team took the time to make sure you had the answers you needed. It’s also wonderful to hear how friendly and helpful everyone was throughout your visit. Thank you for the kind words and for taking the time to leave us five stars!
With Appreciation,
The Toyota of Scranton Team
Jason was great to work with.
Very kind and answered all my questions. Would definitely like to deal with him again.
My only complaint about Toyota of Scranton is that ther
Very kind and answered all my questions. Would definitely like to deal with him again.
My only complaint about Toyota of Scranton is that there is No outside area for people to sit. It was a gorgeous day when I was there and wanted to sit outside. I had to sit on a concrete block. Not too comfy!!!
More
by HOOTERVILLEPA
Verified Customer
Verified Customer
Sep 10, 2026 -
Toyota of Scranton responded
Thank you for sharing your feedback with us! We’re so glad Jason was kind, helpful, and took the time to answer all of your questions. Hearing that you’d be happy to work with him again says a lot, and we’ll be sure he knows how much you valued his help.
We also want to acknowledge your comment about the lack of outdoor seating. On a beautiful day, we can certainly understand wanting the option to sit outside, and a concrete block is definitely not the most comfortable solution! We appreciate you bringing this to our attention.
Warm Regards,
The Toyota of Scranton Team
Promptly taken care of,I was kept aware of what was
needed for completion of my service.Work completed in timely fashion. Jason was excellent to work with.
needed for completion of my service.Work completed in timely fashion. Jason was excellent to work with.
More
by DDAWGERT
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Toyota of Scranton responded
DDAWGERT,
We’re glad your service visit was handled promptly and that you were kept informed about what was needed along the way. It’s also great to hear the work was completed in a timely manner and that Jason was so helpful throughout your visit. Thank you for sharing your feedback!
With Gratitude,
The Toyota of Scranton Team
Everything went very smooth.
I was there for a recall told me it was gonna take two hours and they were done in two hours.
I was there for a recall told me it was gonna take two hours and they were done in two hours.
More
by JAMESROGARI
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Toyota of Scranton responded
James, thank you for sharing your experience with us. We’re glad your recall visit went smoothly and that our team was able to complete everything within the timeframe you were given. We appreciate you taking the time to let us know how we did.
Warm Regards,
The Toyota of Scranton Team
I already wrote a review!
Why does Toyota ask every time and now a second one?
Did i get enough words??
Why does Toyota ask every time and now a second one?
Did i get enough words??
More
by diane.d.mcintyre
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Toyota of Scranton responded
Thank you, Diane! We understand where you’re coming from and appreciate you taking the time to leave another review. We're so glad you had another five-star visit with us. No word count requirement here :)
Warm Regards,
The Toyota of Scranton Team
Aug 28, 2026 -
Toyota of Scranton responded
Thank you, Diane! We understand where you’re coming from and appreciate you taking the time to leave another review. We're so glad you had another five-star visit with us. No word count requirement here :)
Warm Regards,
The Toyota of Scranton Team
Dealer Reviews
Cars for Sale
Dealer Log In
11 yrs
