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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,024 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,024 reviews

June 06, 2024

It was a great experience again for me buying my 4th car from Scranton Toyota, great service and fair prices. More

by JOHNDIANNE694
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Toyota of Scranton responded

Dear JOHNDIANNE694, Thank you for taking the time to share your experience with Scranton Toyota! We are thrilled to hear that you had a great experience buying your 4th car from us. Providing excellent service and fair prices is our top priority, and it’s wonderful to know that we’ve consistently met your expectations. We appreciate your loyalty and look forward to serving you again in the future. If you need anything in the meantime, please don’t hesitate to reach out. Best regards, Sales Team Toyota of Scranton

Helpful
June 05, 2024

The entire experience was great. The team worked with me. There were no high pressure sales techniques. The military appreciation department was AWESOME. More

by JOHN.PAUL.KARPOVICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Jun 06, 2024 -

Toyota of Scranton responded

Dear JOHN.PAUL.KARPOVICH, Thank you for your wonderful review! We're delighted to hear that your experience with us was great and that our team was able to assist you without any high-pressure sales tactics. It’s also fantastic to hear that our military appreciation department left such a positive impression on you. We truly appreciate your feedback and your service. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

Helpful
June 05, 2024

Had a great experience everyone was very helpful and I am very appreciative of them and their help More

by ADDOHERTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Toyota of Scranton responded

Dear ADDOHERTY, Thank you for your kind review! We're delighted to hear that you had a great experience and found our team to be very helpful. Your appreciation means a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

Helpful
June 05, 2024

Awesome service center! I will always use Scranton Toyota for service on my Toyota Tacoma! More

by ANTHONYJSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Toyota of Scranton responded

Hi Anthony, Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that you had a great experience at our service center. Your loyalty means a lot to us, and we're committed to providing top-notch service for your Toyota Tacoma every time you visit. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again! Best regards, Service Team Toyota of Scranton

Helpful
June 05, 2024

I was happy with the service provided while getting my car worked on at this location. More

by JARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Toyota of Scranton responded

Dear Jared, Thank you for your feedback! We're pleased to hear that you were happy with the service you received while having your car worked on. Providing excellent service is our goal, and we're glad we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Helpful
June 04, 2024

a a a a a a a a a a a a a a a More

by ENSLIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Toyota of Scranton responded

ENSLID, Thank you for your 5- star review. The team appreciates your kindness. Warm regards, Service Team Toyota of Scranton

Helpful
June 04, 2024

Great to deal with love my car great service to to tired to think of any more words More

by JOHNDIANNE694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Toyota of Scranton responded

Hi John, Thank you for taking the time to share your feedback, even when you're tired! We're delighted to hear that you love your car and had a great experience with our service. Your satisfaction is our top priority, and we appreciate your support. If you ever need anything or have any questions, don't hesitate to reach out. Enjoy your new car! Best regards, Sales Team Toyota of Scranton

Helpful
June 03, 2024

It was awesome Quick and efficient. Ama he bought lunch. Washed the car when we went back More

by PENNMIKEY
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Toyota of Scranton responded

Thank you, PennMikey, for your fantastic review! We're delighted to hear that you had an awesome experience with us. It's great to know that our team was quick and efficient, and that you enjoyed the extra touches like lunch and a car wash. We appreciate your feedback and look forward to serving you again in the future. Thanks for choosing us! Warm regards, The Sales Team Toyota of Scranton

Helpful
June 03, 2024

This is my first time as a customer to Toyota. I bought a used Corolla as is with over 200k miles just as a runner vehicle, and we had an issue a few weeks after buying. The service department and More

by KGENOVESE915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Toyota of Scranton responded

Thank you, KGenovese915, for your review and for choosing Toyota for your vehicle needs! We're glad to hear that our service department and sales team could assist you in getting your Corolla back on the road. Kacie and the rest of our team strive to provide excellent customer service, and it's wonderful to know that you had a positive experience. We look forward to welcoming you back for future purchases and service visits. Thanks again for your trust and kind words! Warm regards, The Service Team Toyota of Scranton

Helpful
June 03, 2024

The entire team treated me great. There was no high pressure sales tactics when I visited the showroom. More

by JOHN.PAUL.KARPOVICH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Toyota of Scranton responded

Thank you, John Paul, for your review! We're delighted to hear that you had a great experience with our team and appreciated our no-pressure sales approach. Our goal is to provide a comfortable and enjoyable car-buying experience for all our customers. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Warm regards, The Sales Team Toyota of Scranton

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