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Toyota of Cleveland - Service Center

McDonald, TN

4.8
332 Reviews
Call Service Center (423) 664-9715

332 Reviews of Toyota of Cleveland - Service Center

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February 20, 2025

Have always had a wonderful experience at Toyota of Cleveland. The people are courteous and helpful. More

by Rbowers127187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Toyota of Cleveland responded

Thank you for the five-star rating! The team looks forward to working with you again! - Toyota of Cleveland

February 19, 2025

The service was quick and efficient, the price was fair, and the customer service was exceptional! More

by rgrollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Toyota of Cleveland responded

We're glad to hear it! Thank you for your continued support! - Toyota of Cleveland

January 24, 2025

great people, they try to get things done quickly and correctly. a pleasure to work with. More

by averageed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Toyota of Cleveland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Toyota of Cleveland Team

January 23, 2025

Great customer service in the service department. Clear communication and services completed in a timely manner. More

by scottiedrennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Toyota of Cleveland responded

Hi Scottie, we're delighted to hear about your positive experience with our service department at Toyota of Cleveland. Thank you for highlighting the clear communication and timely service! Safe travels!

January 23, 2025

Excellent dealership. love the service and the people. I drive from Ooltewah to Cleveland for my service i give then a 100% on their scheduling and service. More

by rteska1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jan 24, 2025 -

Toyota of Cleveland responded

Thank you for making the trip to see us at Toyota of Cleveland! We're delighted our service and scheduling have earned you 100% satisfaction. We look forward to continuing to serve you in the future! Safe travels!

January 12, 2025

Helpful in every way with my service trip, video was a nice touch and they called me and kept me informed. More

by meishen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Toyota of Cleveland responded

Meishen, we're delighted to hear that our team at Toyota of Cleveland provided you with a helpful and informative service experience. Thanks for the feedback!

January 04, 2025

Great service. Everyone is very courteous and. helpful. Have purchased several vehicles from them and service has always been excellent. More

by debcroteau123
Workmanship
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Toyota of Cleveland responded

Hi Deb! Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that our team consistently provides excellent service. We look forward to assisting with any future needs!

December 18, 2024

Great service advisor. Work done promptly. Advisor kept me informed on progress. Only negative is additional charge for using credit card More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Toyota of Cleveland responded

Don, we're glad to hear you had a positive experience with your service advisor at Toyota of Cleveland. We appreciate your feedback regarding the credit card charge and will take it into consideration. Thank you for choosing us!

December 11, 2024

Excellent customer service in the service department. I appreciate the emails they send to keep you informed of timeframes. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Toyota of Cleveland responded

Mary, we're delighted to hear that you appreciated the excellent customer service and communication from our Toyota of Cleveland team. Keeping you informed is important to us!

November 30, 2024

This is the first dealership I have been able to maintain a great relationship with on all points. Customer service is excellent. My service warranty was about to expire and Angelia Caronia let me know about More

by JASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Toyota of Cleveland responded

Thank you for the glowing review! We're delighted to hear that Angelia and our team at Toyota of Cleveland have provided excellent service and helped you save money. We appreciate your recommendation, and we're here whenever you need us!

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