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Toyota of Cleveland - Service Center

McDonald, TN

4.9
341 Reviews

341 Reviews of Toyota of Cleveland - Service Center

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April 14, 2025

Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

April 12, 2025

I have trusted Toyota of Cleveland for years. That is the reason I buy there and drive from Chattanooga to Cleveland for all my maintenance. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 14, 2025 -

Toyota of Cleveland responded

Betty, we're honored by your continued trust in Toyota of Cleveland and appreciate you making the drive from Chattanooga for our services. Thank you for being a loyal customer!

April 12, 2025

There is nothing I would Not recommend about Toyota of Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to m More

by ratchettt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Ratchettt, thank you for your continued loyalty to Toyota of Cleveland since 2006! We're delighted to hear that our team consistently provides superior service and dedication. If there's anything else we can do for you, just let us know!

April 06, 2025

Friendly, prompt, courteous service. If I have an issue with service or my vehicle, they listen to my concerns. More

by prc1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're glad to hear that our team at Toyota of Cleveland provided friendly and attentive service. We appreciate your feedback and are here whenever you need assistance!

April 03, 2025

Friendly staff; knowledgeable Staff. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Toyota of Cleveland responded

Isabella, we're delighted to hear that our team at Toyota of Cleveland provided you with friendly and knowledgeable service. Thank you for sharing your experience!

March 28, 2025

Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota of Cleveland responded

Tammy, we're delighted to hear that Monte’, Kevin, Tyler, Amanda and the rest of our Toyota of Cleveland team provided you with such exceptional service! Thank you for your loyalty and kind words.

Mar 28, 2025 -

Tammy Van Maanen responded

You guys are awesome! We’ve never used a dealership to buy a car. Now we’ll never use anyone but yall!!!

March 28, 2025

If you are looking for Professional! Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere e More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Cleveland responded

Tammy, we're delighted to hear that our team at Toyota of Cleveland has earned your trust and loyalty! Thank you for the fantastic feedback. We're here whenever you need us!

March 05, 2025

On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

by woodall86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Foster
Mar 06, 2025 -

Toyota of Cleveland responded

Thank you for the enthusiastic feedback! We're delighted to hear that our team at Toyota of Cleveland provided a timely and professional experience. We look forward to welcoming you back again in the future!

March 01, 2025

Timely service and knowledgeable and friendly staff. This dealership is highly recommended. Five Star all the way! More

by brianneeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 03, 2025 -

Toyota of Cleveland responded

Brian, thank you for the fantastic review! We're delighted to hear that our team at Toyota of Cleveland provided timely and knowledgeable service. We appreciate your recommendation!

March 01, 2025

Friendly workers, great customer service, nice and clean area, waiting room very large, quality service advisors. More

by Jjdeal40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 03, 2025 -

Toyota of Cleveland responded

Thank you for highlighting the friendly service and clean facilities at Toyota of Cleveland! We're delighted to know our team provided a great experience. We look forward to welcoming you back in the future!

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