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Toyota of Cleveland - Service Center

McDonald, TN

4.8
321 Reviews

321 Reviews of Toyota of Cleveland - Service Center

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November 16, 2024

The best! Dependable, friendly,!knowledgable. Servic is one of the best I have ever dealt with. More

by Rwomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for the positive feedback! Our Toyota of Cleveland team looks forward to serving you again in the future!

November 09, 2024

From Buying a Car to Service is Five Star everything so easy. Matthew n Stockton are the best. Service department very friendly. More

by DannyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

Danny, we're delighted to hear that Matthew and Stockton made your experience at Toyota of Cleveland a five-star one! Our team is always here to ensure everything goes smoothly. Thanks for the kind words!

October 24, 2024

This is our second time using this dealership and both times have been amazing! Both Tyler and Justice were awesome! The dealership is blessed to have them! We’re a handful so hats off to them! More

by forgetmenotrose72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland again! We're delighted to hear that Tyler and Justice provided such awesome service. We appreciate your kind words and look forward to assisting you in the future!

September 30, 2024

Always friendly, always accommodating. Great service advisor. The video of the technician explaining any issues is a great thing. More

by wayah64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Toyota of Cleveland responded

We're delighted to hear you enjoyed the friendly and accommodating service at Toyota of Cleveland. Thanks for highlighting our video updates from our technicians!

September 22, 2024

Tyler was amazing! He was quick & efficient! He knew what we needed to know about the vehicles we were looking at! He was so personable! We loved him! More

by Walkera718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike covington
Sep 23, 2024 -

Toyota of Cleveland responded

Thank you for the fantastic feedback! We're delighted to hear that Tyler provided quick, efficient, and personable service at Toyota of Cleveland. Enjoy your new vehicle!

September 18, 2024

Michael Dylan Covington and Justice Goodner made buying a new vehicle a pleasure. Both gentlemen helped me find the car I wanted, then guide me through the purchasing process. Five star! More

by Magthewal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had used the service department on my 2010 Prius.Do not remember employee's name.
Sep 18, 2024 -

Toyota of Cleveland responded

Magthewal, we're delighted to hear that Michael and Justice made your car-buying experience enjoyable at Toyota of Cleveland. Thanks for the five-star review!

September 07, 2024

I love Cleveland Toyota! They are always kind, fast and knowledgeable. I won’t go anywhere else! More

by Rhester67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Toyota of Cleveland responded

Thank you for your continued support of the Toyota of Cleveland team! We appreciate your kind review and look forward to your next visit!

July 21, 2024

Great service. Service advisers do well to keep you informed. Service prompt to get you in and out More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Toyota of Cleveland responded

This is great to hear, Don! Thank you for choosing Toyota of Cleveland!

May 01, 2024

I was late due to not remembering the time change between Pikeville and Cleveland. I called to apologize and was advised it was b not a problem. Came in got serviced and was out before 11 AM. More

by redbone51.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Cleveland responded

We appreciate your understanding and patience with the time change! It's great to know that our team at Toyota of Cleveland was able to accommodate you efficiently. Thanks for choosing us for your service needs!

April 10, 2024

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

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