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Toyota of Cleveland
McDonald, TN
4,867 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,868 reviews
March 06, 2025
knowledgeable. patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the sale patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the salesman went out and drove the car up under the dealership canopy so I could view the car without having to go out in the rain. patiently explained every button. installed the Toyota app on my phone. More
by cub1054
Employees Worked With
Other Employees :
Tyler Ratledge.. 5 stars
March 05, 2025
I always have an excellent experience at Toyota of Cleveland. My family has bought several vehicles from there. Cleveland. My family has bought several vehicles from there. More
by Nina O.
March 05, 2025
I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my decision on the car I bought and was not pushy at all. I feel blessed to have gotten a salesman who understood my needs. Thank you Dustin. More
by Georgia
March 05, 2025
On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More
by woodall86
Employees Worked With
Other Employees :
Frankie Foster
March 04, 2025
Great team from the time I talked to via phone until I drove off the lot, a very happy customer. drove off the lot, a very happy customer. More
by tonykelley87
March 03, 2025
Matt was outstanding in assisting me with selecting the perfect car for my needs and took action to ensure I obtained it. Taylor and Tyler were instrumental in closing the deal, and their professionalism a perfect car for my needs and took action to ensure I obtained it. Taylor and Tyler were instrumental in closing the deal, and their professionalism and unwavering commitment to customer satisfaction clearly distinguished them from the competition. I strongly recommend Toyota of Cleveland to anyone in the market for a new vehicle. The entire experience was not only smooth and efficient but also enjoyable, solidifying my loyalty as a customer for years to come. More
by Kimmy R
March 02, 2025
I was very nervous about buying a car. But Alfred made it not so stressful. But Alfred made it not so stressful. More
by jelinn1965
March 01, 2025
Evan Hicks was one of the best salesperson that I have ever dealt with when buying a car. Evan was very honest and met ever need and expectation. Taylor was extremely helpful with the finance process also ever dealt with when buying a car. Evan was very honest and met ever need and expectation. Taylor was extremely helpful with the finance process also. Great experience start to finish. More
by lynn.phillips11
