378 Reviews
Write a ReviewDealership Experience
8 yrs, 4 mos
Industry Experience
15 yrs
Languages Spoken
English
378 Reviews of Shane DeFoor
April 23, 2026
Salesman Caleb , manager Shane and finance manager Crystal worked hard amd made it so easy to get my new tacoma. Crystal worked hard amd made it so easy to get my new tacoma. More
Other Employees Tagged: Crystal Thompson, Caleb Craig
April 21, 2026
Jorge Alvarez was very professional and so warm. Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very inform Wonderful person Stockton Coffee connected on a personal level with past experience Shane Defoor was wonderful Crystal Thompson was very informative and knowledgeable in extended warranty information. All around a great group of people. More
Other Employees Tagged: Stockton Coffey, Crystal Thompson , Jorge Alvarez
April 20, 2026
Great experience! Gregg and Shane were friendly and patient to work with on the purchase of our 2023 Toyota 4Runner from start to finish. Highly recommend! Gregg and Shane were friendly and patient to work with on the purchase of our 2023 Toyota 4Runner from start to finish. Highly recommend! More
Other Employees Tagged: Gregg Bain, Justice Goodner
April 06, 2026
Not enough words how easy and great the experience. Above & beyond. Tyler Gibson Thank you😊 Above & beyond. Tyler Gibson Thank you😊 More
Other Employees Tagged: Julien Allinder, Tyler Gibson , ? Guy who fixed bumper!!
March 20, 2026
Great service from the beginning! From the time we arrived Josh approached us and helped us. He was great and try to find us the vehicle that we were looking for. He never pushed us t From the time we arrived Josh approached us and helped us. He was great and try to find us the vehicle that we were looking for. He never pushed us to get a car he just wanted us to feel comfortable and we felt welcome. Also his boss was great he helped us so much. The other person that helped us us Justice in the finance team. He was also amazing at his job he explained everything real well and answered our questions. I really recommend Toyota of Cleveland! More
Other Employees Tagged: Justice Goodner, Josh Howard
March 07, 2026
Matt was very approachable and extremely polite. He made sure every need was met. 5 🌟 isn't enough. He deserves 10 He made sure every need was met. 5 🌟 isn't enough. He deserves 10 More
Other Employees Tagged: Justice Goodner, Matthew Frady
February 28, 2026
The personal service is above and beyond expectations. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. Gregg Bain always does everything possible to ensure you are well taken care of each time you are there. More
Other Employees Tagged: Gregg Bain, Mike Covington, Julien Allinder
February 15, 2026
Tyler, Shane, & Julien were great to work with. This dealership always has quality vehicles and delivers quality service. This dealership always has quality vehicles and delivers quality service. More
Other Employees Tagged: Julien Allinder, Tyler Gibson
February 15, 2026
Toyota Cleveland is #1 in my opinion. Have purchased 3 new cars in the last 7 years mostly because of the sales team . From the floor salesmen to the new car manager they are great. The s Have purchased 3 new cars in the last 7 years mostly because of the sales team . From the floor salesmen to the new car manager they are great. The service Dept is first class too More
Other Employees Tagged: Matthew Frady, Tyler Gibson, Michael Hampton
February 13, 2026
Excellent sales and service with over the top customer care! Thanks so much especially to Caleb Craig and service manager Tom for a great experience. care! Thanks so much especially to Caleb Craig and service manager Tom for a great experience. More
Other Employees Tagged: Tom Trout, Justice Goodner, Caleb Craig

